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  • We Do Things Right The First Time

Furnace: Repair or Replace?

We Do Things Right The First Time.
Google Rating
4.9
Based on 307 reviews

Repair or Replace?

As a home owner, the time will come when you will have to decide whether you should repair or replace your furnace. You may wake up one freezing, cold morning with a broken furnace and hope that it only needs a minor fix.Furnace Case Study

Unfortunately, some problems are much larger than expected. When faced with a decision to repair or replace your furnace, it can be a tough financial decision to make. Western Heating & Air Conditioning knows what it’s like to be in those situations and we want to help make your decision an easy one.  Here is a real life example of a family in Eagle Mountain who faced the dilemma to repair or replace.

Customer’s challenge:  The Cook family own a home in Eagle Mountain. For days they noticed their furnace was making a quiet, yet high pitched sound whenever it turned on. It ended up breaking down and that’s when they knew they needed to call Western Heating & Air Conditioning. They had only lived in this home for a year and didn’t know anything about the furnace.  They plan on moving and selling the home in a few years.

Western’s solution:  One of Western’s Most Wanted Technicians was sent to visit The Cooks to see what the issue could be.  At first glance, the technician could tell the furnace was old and not properly maintained.  He saw that the furnace was 17 years old and noticed there were small cracks in the heat exchanger which could potentially leak carbon monoxide. The blower motor bearings had gone out due to old age. The older furnace had not been properly maintained, and a large amount of the gas used to heat the home was going to waste.

Final Results:  The technician let the Cooks know that the best solution would be to replace it now. The technician then showed them where the cracks on the heat exchanger were located. That was all the Cook family needed to see to know that replacing the furnace would be the healthiest, cheapest choice for their family and the future owners of the home when they sell it.Don't do this canva

 

** REMEMBER THIS:  Most furnaces last 15-20 years IF they are properly maintained. Annual maintenance can save hundreds, sometimes thousands of dollars over the years on your utility bills, and fewer if no repairs.

If your furnace is over 10 years old and it has not been maintained yearly, call Western to have us thoroughly check, clean and tune up your unit.  It’s better to catch potential problems than neglecting it and having to replace your furnace earlier than necessary.

If you’re considering replacing your furnace or your furnace is in need of repairs, give us a call and we can help you make the best choice for your home, family and budget! Visit us at TimeForComfort.com or call 801-921-5250 to schedule an appointment!

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klubred31
klubred31
01:35 24 Jul 21
Devante was incredible! Very professional and polite the entire time. Answered all questions we had and worked hard to figure out the problems we were having with our AC. Absolutely loved having him help us out.
Ben
Ben
20:35 22 Jul 21
They were a little late past the window that was given but the service was excellent and communication about options and pricing was transparent and fair. Payment is easy using a tablet to sign and pay with a card. Taylor was friendly, funny and professional, along with the guy he was training whose name I can't recall. I would use this company again, but I would like to see them work a little more on their time boxing.
Bayasal Baterdene
Bayasal Baterdene
20:17 21 Jul 21
They came and replaced a capacitor that lost charge, with a new one. They arrived earlier than scheduled which is always welcomed when your AC is out in 90-100°weather. The technician was friendly and quick. Not sure if it was the best value around but at least reasonable. I would still recommend them for least simple repairs/maintenance.
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