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  • We Do Things Right The First Time

Change is a GREAT thing at Western Heating!

Google Rating
4.9
Based on 471 reviews

In 2015 Western Heating & Air Conditioning celebrated 20 years in business!  A lot has changed in 20 years…

Do you remember Rod and Carol Black? They founded Western Heating & Air Conditioning in 1995. Rod is an honest man and had built a great reputation for Western Heating & Air Conditioning. His wife Carol was meticulous at book-keeping and together they made a great team!

As we were contemplating the purchase of Western Heating and Air Conditioning, we saw first hand the honesty, the integrity, and love that Rod and Carol put into their business and their employees.  We knew it was a business we wanted to be a part of.  We purchased the company from Rod in 2007.  At that time he had 4 technicians and ran the business from his own home.  This was one busy man!

After purchasing Western Heating & Air Conditioning, our goal was to continue to provide amazing service, and carry on the legacy that had began with the Blacks.  During the last 8 years we have worked hard to help Western grow and build a stronger brand and a stronger team.

In 2015, Western celebrated it’s 20th anniversary!  Check out some of the fun changes that have happened:

Western2015

We now have 23 amazing team members… including installers, service and maintenance technicians, system advisers, as well as highly trained customer service representatives and managers.

western logo 22

You can see how the logo has gone from fading to strong and bold.

western-heating-and-air-conditioning-logo

ribbon cutting before the cut

Western relocated to a larger space in Orem in 2012 to accommodate our growing team.  We were honored to have Miss Orem, and the Mayor present at our ribbon cutting ceremony, as well as other dignitaries, members of the Utah Valley Chamber of Commerce, and of course some of our favorite customers!

old van

Breast Cancer VanBaby van (640x425)

Western updated vehicles to show more of our Western Brand.  Our old vans were white with our old logo.  Our newer vans help generate revenue which support important causes such as breast cancer research, sending love to our troops, and assisting with children’s health and well-being.

Western Heating 20th Anniversary Seal

You can see on our 20 year seal, that Western Heating has put into place our core values that our team lives by.

With all of these fun changes, Western has also shown a greater desire to improve customer service and customer satisfaction.  That’s why some things never change… like the fair pricing, the honesty and integrity of the company, and fact that Western strives to exceed customer expectations by providing a whole new level of comfort!

We feel very blessed to be part of the Utah Valley community, and we are excited to see where the next 20 years takes us!

 

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Grateful To Our Clients Thank You Utah!
Brian Berrett
Brian Berrett
02:26 21 Jan 22
Easton Frisby Did a fantastic job on maintenance and repair of our furnace. He answered many of my questions that were very complicated and couldn’t be answered by previous HVAC technicians from other companies. I hate paying money for things like air conditioner and heating maintenance, but they did such a good job that I signed up for a maintenance plan.
Kayla Thompson
Kayla Thompson
16:58 18 Jan 22
Taylor was awesome and able to return in a timely matter with part needed. Jeff was able to quickly diagnose what was going on with my system! Kayla was very helpful along with Rachel in office getting my rental unit scheduled very fast compared to other companies.
Catherine Shumway
Catherine Shumway
19:01 13 Jan 22
The technician, Brennan, was exceptional! During our follow up call he explained everything about the unit and its performance in detail, the adjustments made to improve functionality, and recommended an item I will have have done this coming year. Can’t say enough good things about Western Heating & Air!
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