What Are We Doing To Protect You? New Protocol For Covid-19: Saftety Protocol
Contact Virtual Service Schedule
Orem, Utah 801-682-4840
Lehi, Utah 801-850-0997
Nearby Now Reviews
4.9
Based on 917 reviews
Google Rating
4.9
Based on 218 reviews
1 service
2 details
3 customer
4 returning
5 schedule
  • We Do Things Right The First Time

Major problem alleviated during furnace tune up in Pleasant Grove!

We Do Things Right The First Time.

Are you still wondering if you really need a furnace tune up?

One Pleasant Grove home owner is very grateful that he called us to do his furnace tune up!  Because our technician, Richard, was very thorough and observant, he helped find a MAJOR problem that we were able to fix!

Upon completion of tuning up the furnaces, Richard looked around the mechanical room just to make sure everything in there was good. He noticed some soot on the water heater and decided to make sure that the venting system was working properly.

Major problem alleviated during furnace tune up

On further inspection, he found that flue gases had been spilling out of the water heater flue and getting so hot that it melted the plastic on the top of the water heater.  The flue gases should be going out the vent, not spilling onto the water heater.

Richard problem2

Richard called Jim out and he inspected the flue piping and found this in the attic. The venting had come apart and was not allowing the flue gases to leave the home. Instead, all of the flue gases were being forced out of the water heaters and filling the home with the exhaust from the furnace and water heaters.

Ricahrd problem3What a dangerous situation for a home owner!  Luckily, Jim was easily able to fix this venting problem and make this home MUCH safer!

We are so grateful that we have technicians like Richard, who go beyond the typical furnace tune up to make sure that home owners are safe!  Great job Richard!

» «
Grateful To Our Clients Thank You Utah!
Chuck McDonald
Chuck McDonald
21:29 08 Apr 21
Robert Parry is a courteous, diligent employee and very personable. He arrived in a timely fashion, used shoe protectors, and went about his task promptly. Very happy with Robert and all of the technicians that have visited our home.
Shari Heywood
Shari Heywood
16:09 08 Apr 21
Western has been taking care of our Heating & Cooling needs for 2 years now & we love them! They are efficient, knowledgeable, & always professional. Thank you for your great customer service! 😊😊
Elizabeth Crowe
Elizabeth Crowe
15:52 08 Apr 21
We can't say how much we appreciate your professional and affordable services!
Schedule Now Text Us Now