What Are We Doing To Protect You? New Protocol For Covid-19: Saftety Protocol
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Orem, Utah 801-682-4840
Lehi, Utah 801-850-0997
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Safety Protocol

We Do Things Right The First Time.

What Are We Doing To Protect You? New Protocol For COVID-19

As we continue to monitor the unforeseen situation that is present with the coronavirus (COVID-19) and associated illnesses, Western Heating & Air has developed a safety policy to maintain a safe and healthy environment for all team members, visitors, customers and stakeholders.

Western Heating & Air wishes to ensure all customers that we have continuity plans in place to deliver uninterrupted service and support to customers as we navigate the uncertainty of COVID-19.

Our Team

Western Heating & Air Conditioning has implemented an extensive COVID-19 Policy accompanied by Western Heating & Air’s COVID-19 Temporary Risk Management Procedures. We have implemented additional sanitization and cleaning protocols in our office, warehouses, fleet vehicles and work locations. We have equipped field staff with necessary equipment to ensure safe working procedures in homes and businesses of our customers. We have increased options for remote work where possible. The policy and procedures set in place are largely precautionary and will be constantly monitored and adjusted.

Main Western Team With Trucks

Our Plan

No employees showing symptoms of COVID-19 will be working while showing symptoms, and will not return until medically cleared. Prior to each home visit, our dispatcher or technician will text or call to confirm the appointment. At this time, we will describe the increased sanitary measures and confirm nobody at the location is experiencing symptoms of COVID-19, or has experienced symptoms within the past 48 hours. We encourage those who are well to keep their appointments and respect customers who are ill or high risk and wish to reschedule. Every effort to reschedule appropriately will be made.

We ask all customers to respect the health and safety of our team and community. Should you be experiencing any symptoms, please contact our office right away to reschedule.

As we continue to monitor the situation, further communications may be sent as an update.

Should you have any questions regarding this policy or wish to discuss our COVID-19 practices, please contact Ryan Snow at 801-682-4840 or ryan@westernheatingair.com.

Thank you,

Ryan Snow

President, Western Heating & Air

Schedule a virtual appointment with a certified technician or a HVAC replacement specialist, anytime… anywhere! You’ll quickly be able to determine if your concerns can be solved.

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Grateful To Our Clients Thank You Utah!
Chuck McDonald
Chuck McDonald
21:29 08 Apr 21
Robert Parry is a courteous, diligent employee and very personable. He arrived in a timely fashion, used shoe protectors, and went about his task promptly. Very happy with Robert and all of the technicians that have visited our home.
Shari Heywood
Shari Heywood
16:09 08 Apr 21
Western has been taking care of our Heating & Cooling needs for 2 years now & we love them! They are efficient, knowledgeable, & always professional. Thank you for your great customer service! 😊😊
Elizabeth Crowe
Elizabeth Crowe
15:52 08 Apr 21
We can't say how much we appreciate your professional and affordable services!
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