Ben N.

The 2010 ac was not working. They have not added ac renew. They could benefit from a low ambient kit. Today I did a 29 point ac tune up. I replaced the filters and cleaned the condenser with a hose. There were lots of cotton balls on it. I added ac renew. The ac was running when I left. We may need to add a low ambient kit if they call back. They need to change both filter every two months.

Devante W.

Upon arrival greeted home owner and explain what we will be checking on our prepaid tune up . After performing tune up installed surge protector and re -enrolled customer in wsc. All ops are normal at this time .

Gabriel B.

I performed an AC tune up on a 2012 Payne system. The system is working properly. Due to the current static pressure with a new filter I recommend changing filters monthly for a better airflow and so the system don’t work to hard. I changed the filter. System was working properly when I left. See health report card for more details. I performed a water heater inspection on a 2019 Bradford White 50G water heater. The pilot is clean and working well, I didn’t see any excess of magnesium/calcium (hard water) as I flushed the system. Expansion tank is properly installed and I didn’t find any leaks.

Gabriel B.

I performed an AC tuneup on a 2016 Payne system. The system is working properly, there are some proactive improvements that can be done to increase its performance and longevity like a Hard Start Kit and a Surge protector. But over all this system is in good shape. My only concern is that the blower motor capacitor is weak, making it unreliable and prone to fail. If this capacitor dies, there will be no cool or heat, since the blower is also part of the furnace. I changed the filter. I replaced the capacitor.

Spencer D.

AC no cool when I arrived I noticed that the compressor wasn’t starting and tested the capacitor. The capacitor was completely dead and needs to be replace. Replace capacitor and sign customer up on Western savings club

Jeff M.

Call no cool. Found the unit low on refrigerant. Found the leak to be on the suction line flare nut and tightening did not help. Suspected bad flare connection. System pumped down of refrigerant and flare connection redone system pressure tested and passed. Vacuum tested and pasted released refrigerant back into the system. System up and running supply temperature coming out at 52 degrees room was 85 degrees.

Ben N.

The 2005 rheem ac was not working. The system is low on r22 refrigerant. Vapor saturation is 12 degrees. Duel cap is 15% drop. Blower cap Is at 13% drop. Blower wheel dirty. Today I did a 29 point ac tune up. Ac is not going to work. They want a sales person to come out next wednesday morning to give an estimate for a new system. I set this up with the office today. Chance is coming out. 10am next wednesday.

Tyler B.

I responded to a no cool call. When I arrived the system was running fine. I spoke with the tenants they told me the system would have a hard time keeping up and they would shut it off at night and then on again in the morning and it would be fine. This led me to believe that the system was freezing. When i inspected the furnace and the evaporator coil i found there was bad airflow being caused by a dirty filter, evap, and filter. The refrigerant is also potentially low but airflow affects it highly. At the very least it needs a new filter. If the refrigerant is low it is r22 witch is no longer manufactured and is almost twice as expensive as what’s being used today. Maximum i think the system would only need 2 pounds. The system is from 2005 at its age I don’t recommend repairing anything beyond the 2 pounds of refrigerant and the cleaning. While i was in the basement i noticed the water heater is in rough condition and is pretty old to (2005). It seems to be leaking water and

Tyler B.

I preformed to A tune ups today. The attic blower and evap are very dirty and need cleaning, the capacitor is bad, the temp split is off, and the static is high. The compressor outside is also over amping. The basement unit has a bad cap and airflow. I recommend an air base and a 4” filter cabinet. The 1” filter causing bad airflow makes me concerned for potential freezing. The compressor is also over amping outside. Both AC’s where running when i left.

Tyler B.

I responded to a no cool call. Upon inspection i found the fan was not running but the compressor was. This was due to a bad capacitor. Once the cap was replaced the system ran fine. Customer had me check refrigerant on both systems while here today. Both are potentially low but there may be airflow issues causing this. I signed them up for a 1 year 4 unit WSC plan. I will be retuning tomorrow to do the AC tuneups. System was running when i left.

Jeff M.

Call no cool. Fan motor windings had failed and unit was not cooling. Fan motor replaced with comparable RPM rated condenser fan motor and unit began running. System is located in a corner with two sides extremely close to the house and fence with tree branches above it. The incoming air to the condenser is coming through at 94 degrees and ambient temperature outside is 68 degrees. Equipment is working harder than it should because of this current condition ideally we trim back branches on the tree and ideally equipment is moved further out from the corner to alleviate this pullback of air. Compressor on the unit LRA amps are 130.3 amps and compressor is rated for 117 LRA amps in order to combat this we would want to look into adding a hard start to the unit to kick it on with lower amps. Temp Cooling Split should fall between 18-22 degrees. Return-70 Supply-49 Temp Split-21 Recommendations refer to estimates.

Devante W.

Arrived at customer home , spoke with customer about home not properly heating . After running several test found that furnace had a failed pressure switch . Part is on order for Lennox in Orem for pick up tomorrow . Customer confirmed return visit for tomorrow between 2-4 . P0 need for pick-up tomorrow Arrived at customer home replaced pressure switch . During unit start up found relay on circuit board to be failed . Customer wants to discuss with husband about possibly replacing furnace . At this time further work needs to be done or possible replacement .

Taylor G.

Came out for ac tune up. Found on the ac tune up. The capacitor for both blower and ac are testing below recommended amounts see health report card. Blower is dirty and motor appears to be leaking oil. The fan motor is also leaking oil. Temp split is higher. Refrigerant levels are not where they need to be. This could be due to dirty filter not enough refrigerant in system. We may have a leak in system. Filter is also dirty. Coils is fairly clean. I cleaned outdoor unit with the hose. Fan motor is rattling loud. Amps for motors and compressor are good. Static pressure is higher due to dirty filter. System is not in good condition due to lack of maintenance. Recommend we do repairs or replace whole new system. Then we would get new warranties. System was working when I left the call.

Tyler B.

I preformed an AC tune up today. The system is 24 years old. That being said the system is in pretty good shape. The only problem it has is the compressor is over amping at start up, but there is a hard start kit on it to help prevent damage. Along with the hard start it has a new contactor and new capacitor. If it has any problems in the future I don’t recommend fixing it due to the age. AC was running when i left.

Ryan H.

AC not working due to a frozen coil. After our last visit there was a flood in the basement. During the remodel a,d construction the dust plugged up the filter creating enough of a restriction in the air flow that the coil froze. Will becoming back tomorrow to double check that nothing else is going on. Filter size is aprilaire 813. 5/20/21 Returned to double check the system. Refrigerant charge is good and AC is now working. Everything checks out ok. Looks like it was just the dirty filter causing the issues. It may take a little while to bring the temp down to 70 just because of the size of the house and how hot it is right now.

Taylor G.

Came out for tune up on a 2015 ac. Found the contactor is starting to burn. Found the LRA is high on the compressor. Gave options to repairs parts. They were declined today. Refrigerant levels are proper. Temp split is in required range. Filter is clean. See health report card. System was working properly when I left the call.

Tyler B.

Showed up to job but client was a no show.

Ben N.

The 2010 bryant ac is low on refrigerant. Contactor has lots of pitting. The condenser coil is leaking refrigerant. Recommended putting one pound in it or replace condenser coil or getting an estimate to replace it. This would give them a 5 to 10 year warranty on a new system. Today.

Ben N.

The 2020 ac was not cooling right. The filter was dirty. There were no error codes on furnace or condenser. They did not have a key to unlock the thermostat. It is on cool set at 73 degrees. They will need to lower that to what the tenants like. There was an 18 degree temp split. Today I changed the filter and did there first year free tune up. The ac is ready to go this summer.

Ben N.

I came to do one furnace and one ac Bogota $129 tune up. The return air is dirty and covered by a dresser. They do not have a surge protector. They are not western savings club members. Today I did two tune ups. I vacuumed the return air off and moved dresser out 6 inches. The ac and furnace are safe to run.

Robert P.

Came to residence for BOGO furnace and ac tune-up on a '14 Bryant furnace and an '18 Bryant ac system. Equipment functional upon arrival. Upon inspection of the furnace, I found all mechanical components are operating properly. The blower motor is functioning well and the blower compartment is very clean, as well as the evaporative coil. I found the 24x25x5 filter was pretty dirty and replaced it with a homeowner provided filter. The electrical systems are all functioning properly as well and the electrical measurements I took are all within manufacturer specifications. The static pressure in the unit is excellent. Overall, the unit is heating very well and running smoothly. Next I checked the indoor unit of the ac system. Similar to the furnace, the mechanical and electrical components are in good working order and all electrical, static pressure, and temperature measurements are within manufacturer specifications at this time. In particular, the temperature split across the evapora

Wesley D.

Kade C.

Call to take a look at a leaking swamp cooler/make up unit. On the unit with a nearly plugged evaporator pad. There’s also a pressure sensor that is leaking. The water is coming from the overflow discharge. This will not necessarily hurt anything. We will be doing quarterly maintenance on two rooftop units as well. Filter sizes are 20 x 30 x 1“We will take care of this part when we return to replace the evaporator pad and pressure switch. Equipment is up and cooling upon departure. We need to schedule a maintenance call for this location preferably in the morning before 11.

Robert P.

Came to residence for prepaid WSC tune-up on a '10 Bryant ac system. Equipment functional upon arrival. Upon inspection of the indoor unit, I found the 16x25x4 and the 20x25x4 filters were both dirty and needed replacement. I replaced them with homeowner approval. All electrical and mechanical components are operating properly at this time. All electrical, static pressure, and temperature measurements are within manufacturer specifications. The internals are pretty clean and the unit is running smoothly. Moving outside to the condenser, I found all parts and measurements are where they should be and the unit is performing well. I cleaned off the disconnect and underneath the electrical panel and washed off the unit. The homeowner expressed concern regarding their thermostat, as one of the buttons was fairly unresponsive. I offered a replacement while here which the homeowner approved. I checked the new thermostat after installing it and the unit is responding well to it. The homeow

Gabriel B.

I performed an AC tune up on a 2007 Carrier system. The system is old but working. Some maintenance is recommended. The blower wheel is very dirty I recommend cleaning The capacitor for the compressor is weak I recommend replacing. See health report card for more details. I send some estimates with some of the work that will beneficial to be done some time soon and some upgrades. After talking to Doug, he decided to go ahead with An AC tuneup kit. I changed the filter for an 16x25x4 for a better airflow/air quality balance. I changed the capacitor. I changed the contactor. I installed a Hard Start Kit. That brought down the starting amps of the compressor from 81.10 to 50.01 The system was running properly when I left.