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  • We Do Things Right The First Time

Air Conditioning & Heating in American Fork, UT

We Do Things Right The First Time.
Google Rating
4.9
Based on 263 reviews

Heating & Air Conditioning in American Fork, UT

Trusted Local AC & Furnace Services in American Fork!

The weather in American Fork, UT can really vary throughout the year, making it tough for your heating and air conditioning system to keep up. Since you will need both a fully operational heating and cooling system, it is important that you have your heat and AC regularly cleaned and inspected. At Western Heating & Air, our HVAC technicians are highly experienced and can provide the best service for your heating and air conditioning unit.

We provide the following heating and air conditioning services to keep your HVAC system running smoothly:

We also provide indoor air quality services to help improve the quality of your indoor air to make it healthier for you and your home. Having too much dust, dirt or moisture can lead to issues with your health as well as cause features of your home to become weathered or deteriorated.

We understand the importance of keeping your home comfortably heated and cooled throughout the year, which is why we operate Monday through Saturday from 8:00am-8:00pm to offer you service when it is most convenient for you. We also have a Western Savings Club to make maintaining and repairing your home’s heating and air conditioning system more affordable.

Call us today to get your furnace or air conditioning repaired, maintained or replaced. Scroll down to read reviews from customers in your neighborhood!

Local Reviews
for American Fork, UT

Western Heating & Air Conditioning (Orem) Rated 4.8 out of 5 stars based on 42 customer reviews


Map of American Fork, UT

The technician was polite, knowledgeable and thorough. Very satisfied with Western Heating & Air




Review of Western Heating & Air Conditioning (Orem)


Response from Western Heating & Air Conditioning (Lehi):

Hello Tauna, we are very thankful for the 5 star review for Devante.


Map of American Fork, UT

Ryan did AMAZING!




Review of Western Heating & Air Conditioning (Orem)

Ryan helped get everything fixed. What more can I say? He took care of what was needed and everything runs great! Western Air is fortunate to have him. Thank you, Ryan!


Response from Western Heating & Air Conditioning (Lehi):

Jeff, you are so wonderful for leaving a exciting review! We are absolutely lucky to have Ryan H apart of our family at Western.


Map of American Fork, UT

Diagnosis and Maintenance




Review of Western Heating & Air Conditioning (Orem)

Western Heating is dedicated to providing top notch customer service. They followed up on an issue and resolved it to our satisfaction. We appreciated this professional courtesy.


Response from Western Heating & Air Conditioning (Lehi):

Hello Jed, we are so grateful to have you apart of our Western Heating + Air family. We appreciate you both very much for the 5 star review!


Map of American Fork, UT

Service




Review of Western Heating & Air Conditioning (Orem)

The technician did a diagnosis without disclosing the $175 fee and getting a verbal agreement to go ahead with the work. We were under the impression there was no fee to take a look since we have a service agreement. Instead we were presented with a labor charge after the fact and told it would be waived if we did the recommended work.


Response from Western Heating & Air Conditioning (Lehi):

Thank you Jed for giving us your feedback, our operations coordinator will be reaching out to you to discuss your concerns.


Map of American Fork, UT

Very friendly




Review of Western Heating & Air Conditioning (Orem)

Quick and informative


Response from Western Heating & Air Conditioning (Lehi):

Hello Holly, it has been our pleasure to service your home, thank you for having Ben to your home.


Map of American Fork, UT

Warm house again




Review of Western Heating & Air Conditioning (Orem)

It was easy to making an appointment with agent and receiving an updates when technician will come etc.. was very helpful. Technician was easy to talk and received technician's picture before we met the gave me a safety feeling.


Response from Western Heating & Air Conditioning (Lehi):

Mia, we are so grateful to have such a kind review for our team and Tracy. Thank you so much.


Map of American Fork, UT

Service tech was knowledgeable and professional did a good job repairing my furnace vent pipe




Review of Western Heating & Air Conditioning (Orem)


Response from Western Heating & Air Conditioning (Lehi):

Ted, we appreciate your kind review for Tracy!


Map of American Fork, UT

Great service




Review of Western Heating & Air Conditioning (Orem)

Company and employees I can trust.


Map of American Fork, UT

Great efficient service.




Review of Western Heating & Air Conditioning (Orem)

They go out of their way to take care of you and don't charge excessive prices to do it right.


Response from Western Heating & Air Conditioning (Lehi):

So happy we could be to your service Jolynn!


Map of American Fork, UT

Great company




Review of Western Heating & Air Conditioning (Orem)

Have used Western for several years for maintenance on my furnace and air conditioner. Always a pleasant experience.


Response from Western Heating & Air Conditioning (Lehi):

We sure do love having you Denise apart of our Western family!


Service was great




Review of Western Heating & Air Conditioning (Orem)

We had a new furnace installed, very prompt and great job. Even came back to make sure thermostat was programmable.


Response from Western Heating & Air Conditioning (Lehi):

Kelly, we hope you can continue to stay warm this season!


Peace of Mind




Review of Western Heating & Air Conditioning (Orem)

Joe did a very thorough maintenance check on our AC system, giving us positive feedback on our keeping the system in top condition for an older system.


Response from Western Heating & Air Conditioning (Lehi):

Wonderful review and we appreciate the 5 stars.


Great service




Review of Western Heating & Air Conditioning (Orem)

Great, thorough, friendly


Response from Western Heating & Air Conditioning (Lehi):

Thank you for your 5 stars


Fast and Friendly Service




Review of Western Heating & Air Conditioning (Orem)

This is the first time I have used Western Heating & Air and I believe that I have found a company that I can trust and depend on for future needs. I was able to schedule an appointment the same day that I called and the service I received was impressive. The technician was knowledgeable and offered great customer service. He made sure that I understood all aspects of my air conditioning service and offered various options for repairs/replacement.


Response from Western Heating & Air Conditioning (Lehi):

Alexia, so glad we could be helpful to you!


Proficient, good service




Review of Western Heating & Air Conditioning (Orem)

Bryston was very professional and efficient. He did a great job and should be valued as an exceptional employee of your business. He answered any questions I had to my satisfaction.


Response from Western Heating & Air Conditioning (Lehi):

Vincent, this is a wonderful review for Bryston. Thank you for taking the time do this.


Very happy with their customer service, great group of people!




Review of Western Heating & Air Conditioning (Orem)


Response from Western Heating & Air Conditioning (Lehi):

Lisa, thank you for the 5 stars on our customer service.


Great service, Fast




Review of Western Heating & Air Conditioning (Orem)

My mom's furnace quit on Sunday, we called Monday morning and they had someone to fix it by 11! Ty was knowledgeable and helped us get what we needed. Thank you!


Response from Western Heating & Air Conditioning (Lehi):

This is so great to hear that we could help your Mother, thank you for letting us service you.


Great company




Review of Western Heating & Air Conditioning (Orem)

I changed to Western a few years ago. Have been very pleased with the service I have received.


Response from Western Heating & Air Conditioning (Lehi):

Ohhhh Denise, we are so glad you are our customer! Thank you for the 5 star review.


Furnace Tuneup




Review of Western Heating & Air Conditioning (Orem)

Professional; offered helpful hints to prevent problems.


Response from Western Heating & Air Conditioning (Lehi):

Ty, is very knowledgeable, thank you for this review


Great thorough service




Review of Western Heating & Air Conditioning (Orem)

Adam took time to evaluate and work on all parts of system.


Excellent service, price was awesome




Review of Western Heating & Air Conditioning (Orem)

Travis was so knowledgeable and friendly. He answered ALL my questions and explained how my heater and central air worked. I was impressed with his knowledge and professionalism.


Loved the service




Review of Western Heating & Air Conditioning (Orem)

Got a reminder call to set up the maintance of my air conditioner. An appointment was set and I received a call that morning that the technician would arrive within 30 minutes. About 10 minutes later she arrived, I was very happy with my experience.


Confident with Western Heating & Air




Review of Western Heating & Air Conditioning (Orem)

I've been using this company for years even when renting out my home. I have complete confidence that they will always do the best thing for my home. Their technicians are very knowledgeable and plesant.


Great service




Review of Western Heating & Air Conditioning (Orem)

Mike was fantastic! Very attentive and responsive. We had many issues with our furnace and Mike and others worked hard to figure those out and get it repaired quickly. Truly went the extra mile. Very pleased with the service we received. Thank you!


Great service




Review of Western Heating & Air Conditioning (Orem)


Ben N.

Ben N.

The 2010 ac was not working. They have not added ac renew. They could benefit from a low ambient kit. Today I did a 29 point ac tune up. I replaced the filters and cleaned the condenser with a hose. There were lots of cotton balls on it. I added ac renew. The ac was running when I left. We may need to add a low ambient kit if they call back. They need to change both filter every two months.

Near N 400 W St, American Fork, UT 84003
Devante W.

Devante W.

Upon arrival greeted home owner and explain what we will be checking on our prepaid tune up . After performing tune up installed surge protector and re -enrolled customer in wsc. All ops are normal at this time .

Near W 1120 N, American Fork, UT 84003
Gabriel B.

Gabriel B.

I performed an AC tune up on a 2012 Payne system. The system is working properly. Due to the current static pressure with a new filter I recommend changing filters monthly for a better airflow and so the system don’t work to hard. I changed the filter. System was working properly when I left. See health report card for more details. I performed a water heater inspection on a 2019 Bradford White 50G water heater. The pilot is clean and working well, I didn’t see any excess of magnesium/calcium (hard water) as I flushed the system. Expansion tank is properly installed and I didn’t find any leaks.

Near N 560 W St, American Fork, UT 84003
Gabriel B.

Gabriel B.

I performed an AC tuneup on a 2016 Payne system. The system is working properly, there are some proactive improvements that can be done to increase its performance and longevity like a Hard Start Kit and a Surge protector. But over all this system is in good shape. My only concern is that the blower motor capacitor is weak, making it unreliable and prone to fail. If this capacitor dies, there will be no cool or heat, since the blower is also part of the furnace. I changed the filter. I replaced the capacitor.

Near E 200 N, American Fork, UT 84003
Spencer D.

Spencer D.

AC no cool when I arrived I noticed that the compressor wasn’t starting and tested the capacitor. The capacitor was completely dead and needs to be replace. Replace capacitor and sign customer up on Western savings club

Near S 1060 E, American Fork, UT 84003
Jeff M.

Jeff M.

Call no cool. Found the unit low on refrigerant. Found the leak to be on the suction line flare nut and tightening did not help. Suspected bad flare connection. System pumped down of refrigerant and flare connection redone system pressure tested and passed. Vacuum tested and pasted released refrigerant back into the system. System up and running supply temperature coming out at 52 degrees room was 85 degrees.

Near N 700 W, American Fork, UT 84003
Ben N.

Ben N.

The 2005 rheem ac was not working. The system is low on r22 refrigerant. Vapor saturation is 12 degrees. Duel cap is 15% drop. Blower cap Is at 13% drop. Blower wheel dirty. Today I did a 29 point ac tune up. Ac is not going to work. They want a sales person to come out next wednesday morning to give an estimate for a new system. I set this up with the office today. Chance is coming out. 10am next wednesday.

Near E 100 S St, American Fork, UT 84003
Tyler B.

Tyler B.

I responded to a no cool call. When I arrived the system was running fine. I spoke with the tenants they told me the system would have a hard time keeping up and they would shut it off at night and then on again in the morning and it would be fine. This led me to believe that the system was freezing. When i inspected the furnace and the evaporator coil i found there was bad airflow being caused by a dirty filter, evap, and filter. The refrigerant is also potentially low but airflow affects it highly. At the very least it needs a new filter. If the refrigerant is low it is r22 witch is no longer manufactured and is almost twice as expensive as what’s being used today. Maximum i think the system would only need 2 pounds. The system is from 2005 at its age I don’t recommend repairing anything beyond the 2 pounds of refrigerant and the cleaning. While i was in the basement i noticed the water heater is in rough condition and is pretty old to (2005). It seems to be leaking water and

Near E 180 N, American Fork, UT 84003
Tyler B.

Tyler B.

I preformed to A tune ups today. The attic blower and evap are very dirty and need cleaning, the capacitor is bad, the temp split is off, and the static is high. The compressor outside is also over amping. The basement unit has a bad cap and airflow. I recommend an air base and a 4” filter cabinet. The 1” filter causing bad airflow makes me concerned for potential freezing. The compressor is also over amping outside. Both AC’s where running when i left.

Near N 700 W Cir, American Fork, UT 84003
Tyler B.

Tyler B.

I responded to a no cool call. Upon inspection i found the fan was not running but the compressor was. This was due to a bad capacitor. Once the cap was replaced the system ran fine. Customer had me check refrigerant on both systems while here today. Both are potentially low but there may be airflow issues causing this. I signed them up for a 1 year 4 unit WSC plan. I will be retuning tomorrow to do the AC tuneups. System was running when i left.

Near N 700 W Cir, American Fork, UT 84003
Jeff M.

Jeff M.

Call no cool. Fan motor windings had failed and unit was not cooling. Fan motor replaced with comparable RPM rated condenser fan motor and unit began running. System is located in a corner with two sides extremely close to the house and fence with tree branches above it. The incoming air to the condenser is coming through at 94 degrees and ambient temperature outside is 68 degrees. Equipment is working harder than it should because of this current condition ideally we trim back branches on the tree and ideally equipment is moved further out from the corner to alleviate this pullback of air. Compressor on the unit LRA amps are 130.3 amps and compressor is rated for 117 LRA amps in order to combat this we would want to look into adding a hard start to the unit to kick it on with lower amps. Temp Cooling Split should fall between 18-22 degrees. Return-70 Supply-49 Temp Split-21 Recommendations refer to estimates.

Near N 910 E, American Fork, UT 84003
Devante W.

Devante W.

Arrived at customer home , spoke with customer about home not properly heating . After running several test found that furnace had a failed pressure switch . Part is on order for Lennox in Orem for pick up tomorrow . Customer confirmed return visit for tomorrow between 2-4 . P0 need for pick-up tomorrow Arrived at customer home replaced pressure switch . During unit start up found relay on circuit board to be failed . Customer wants to discuss with husband about possibly replacing furnace . At this time further work needs to be done or possible replacement .

Near W 500 N, American Fork, UT 84003
Taylor G.

Taylor G.

Came out for ac tune up. Found on the ac tune up. The capacitor for both blower and ac are testing below recommended amounts see health report card. Blower is dirty and motor appears to be leaking oil. The fan motor is also leaking oil. Temp split is higher. Refrigerant levels are not where they need to be. This could be due to dirty filter not enough refrigerant in system. We may have a leak in system. Filter is also dirty. Coils is fairly clean. I cleaned outdoor unit with the hose. Fan motor is rattling loud. Amps for motors and compressor are good. Static pressure is higher due to dirty filter. System is not in good condition due to lack of maintenance. Recommend we do repairs or replace whole new system. Then we would get new warranties. System was working when I left the call.

Near S 920 E, American Fork, UT 84003
Tyler B.

Tyler B.

I preformed an AC tune up today. The system is 24 years old. That being said the system is in pretty good shape. The only problem it has is the compressor is over amping at start up, but there is a hard start kit on it to help prevent damage. Along with the hard start it has a new contactor and new capacitor. If it has any problems in the future I don’t recommend fixing it due to the age. AC was running when i left.

Near S 300 E, American Fork, UT 84003
Ryan H.

Ryan H.

AC not working due to a frozen coil. After our last visit there was a flood in the basement. During the remodel a,d construction the dust plugged up the filter creating enough of a restriction in the air flow that the coil froze. Will becoming back tomorrow to double check that nothing else is going on. Filter size is aprilaire 813. 5/20/21 Returned to double check the system. Refrigerant charge is good and AC is now working. Everything checks out ok. Looks like it was just the dirty filter causing the issues. It may take a little while to bring the temp down to 70 just because of the size of the house and how hot it is right now.

Near N 700 W, American Fork, UT 84003
Taylor G.

Taylor G.

Came out for tune up on a 2015 ac. Found the contactor is starting to burn. Found the LRA is high on the compressor. Gave options to repairs parts. They were declined today. Refrigerant levels are proper. Temp split is in required range. Filter is clean. See health report card. System was working properly when I left the call.

Near N 500 W St, American Fork, UT 84003
Tyler B.

Tyler B.

Showed up to job but client was a no show.

Near W 500 N, American Fork, UT 84003
Ben N.

Ben N.

The 2010 bryant ac is low on refrigerant. Contactor has lots of pitting. The condenser coil is leaking refrigerant. Recommended putting one pound in it or replace condenser coil or getting an estimate to replace it. This would give them a 5 to 10 year warranty on a new system. Today.

Near Pacific Dr, American Fork, UT 84003
Ben N.

Ben N.

The 2020 ac was not cooling right. The filter was dirty. There were no error codes on furnace or condenser. They did not have a key to unlock the thermostat. It is on cool set at 73 degrees. They will need to lower that to what the tenants like. There was an 18 degree temp split. Today I changed the filter and did there first year free tune up. The ac is ready to go this summer.

Near S 860 E, American Fork, UT 84003
Ben N.

Ben N.

I came to do one furnace and one ac Bogota $129 tune up. The return air is dirty and covered by a dresser. They do not have a surge protector. They are not western savings club members. Today I did two tune ups. I vacuumed the return air off and moved dresser out 6 inches. The ac and furnace are safe to run.

Near E 1380 N, American Fork, UT 84003
Robert P.

Robert P.

Came to residence for BOGO furnace and ac tune-up on a '14 Bryant furnace and an '18 Bryant ac system. Equipment functional upon arrival. Upon inspection of the furnace, I found all mechanical components are operating properly. The blower motor is functioning well and the blower compartment is very clean, as well as the evaporative coil. I found the 24x25x5 filter was pretty dirty and replaced it with a homeowner provided filter. The electrical systems are all functioning properly as well and the electrical measurements I took are all within manufacturer specifications. The static pressure in the unit is excellent. Overall, the unit is heating very well and running smoothly. Next I checked the indoor unit of the ac system. Similar to the furnace, the mechanical and electrical components are in good working order and all electrical, static pressure, and temperature measurements are within manufacturer specifications at this time. In particular, the temperature split across the evapora

Near N 1020 E, American Fork, UT 84003
Wesley D.

Wesley D.

Near E 1370 N, American Fork, UT 84003
Kade C.

Kade C.

Call to take a look at a leaking swamp cooler/make up unit. On the unit with a nearly plugged evaporator pad. There’s also a pressure sensor that is leaking. The water is coming from the overflow discharge. This will not necessarily hurt anything. We will be doing quarterly maintenance on two rooftop units as well. Filter sizes are 20 x 30 x 1“We will take care of this part when we return to replace the evaporator pad and pressure switch. Equipment is up and cooling upon departure. We need to schedule a maintenance call for this location preferably in the morning before 11.

Near NW State St, American Fork, UT 84003
Robert P.

Robert P.

Came to residence for prepaid WSC tune-up on a '10 Bryant ac system. Equipment functional upon arrival. Upon inspection of the indoor unit, I found the 16x25x4 and the 20x25x4 filters were both dirty and needed replacement. I replaced them with homeowner approval. All electrical and mechanical components are operating properly at this time. All electrical, static pressure, and temperature measurements are within manufacturer specifications. The internals are pretty clean and the unit is running smoothly. Moving outside to the condenser, I found all parts and measurements are where they should be and the unit is performing well. I cleaned off the disconnect and underneath the electrical panel and washed off the unit. The homeowner expressed concern regarding their thermostat, as one of the buttons was fairly unresponsive. I offered a replacement while here which the homeowner approved. I checked the new thermostat after installing it and the unit is responding well to it. The homeow

Near N 350 W, American Fork, UT 84003
Gabriel B.

Gabriel B.

I performed an AC tune up on a 2007 Carrier system. The system is old but working. Some maintenance is recommended. The blower wheel is very dirty I recommend cleaning The capacitor for the compressor is weak I recommend replacing. See health report card for more details. I send some estimates with some of the work that will beneficial to be done some time soon and some upgrades. After talking to Doug, he decided to go ahead with An AC tuneup kit. I changed the filter for an 16x25x4 for a better airflow/air quality balance. I changed the capacitor. I changed the contactor. I installed a Hard Start Kit. That brought down the starting amps of the compressor from 81.10 to 50.01 The system was running properly when I left.

Near 1040 E, American Fork, UT 84003
Grateful To Our Clients Thank You Utah!
Sarah Jackson
Sarah Jackson
16:51 21 Jun 21
It's too hot to have a broken AC for the weekend! I was so relieved that Ben could come out earlier than scheduled and repair my AC. Ben was awesome! He is very friendly and makes the whole experience very comfortable. He is very knowledgeable and gave me really good maintenance advice. The price was about what I expected. Very happy with the work done and very happy I purchased the maintenance package.
Kevin Diehl
Kevin Diehl
17:22 19 Jun 21
Kade was awesome. He was professional, honest and got the job done. We will definitely use this company in the future.
Christopher Smith
Christopher Smith
17:17 19 Jun 21
Felicia was an absolute life saver. One of the best customer service experiences I’ve had. Incredibly responsive and personable. Would 100% recommend getting service done with Western. Felicia.... THANK YOU!
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