Local Reviews
for Cedar Hills, UT
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Great Service
Lori - Cedar Hills, UT
Gabriel was fantastic! We’ll ask for him to come again.
Response from Western Heating & Air Conditioning (Lehi):
Hello Hartle family, thank you for giving Gabriel a 5 star review
Ges
Glen - Cedar Hills, UT
Response from Western Heating & Air Conditioning (Lehi):
Hi Glen, we sure do appreciate you giving Devante a 5 star review today!
Excellent Service, Great Technician
Jaye - Cedar Hills, UT
I was so grateful they could come out and fix my AC the same day. Another company I called was over a week out. Ryan was great and my house is getting cool as I type this.
Response from Western Heating & Air Conditioning (Lehi):
Hi Jaye, we are so happy to hear that you are staying cool in your home.
Totally happy
Nancy - Cedar Hills, UT
I was completely satisfied with Ben’s service. He took care of me very well.
Response from Western Heating & Air Conditioning (Lehi):
Oh Nancy, you are so wonderful to give Ben a 5 star review with a beautiful comment.
“Excellenta”
Nancy - Cedar Hills, UT
I was thoroughly pleased with the efficiency and expertise of both Jason & Wayne. I was impressed with how they worked together and seemed so organized!!! Both very pleasant and informative. I would and will recommend them to all that need their services. Good job, guys and a HUGE Thank you, Nancy Read
Great Service. I like the peace of mind knowing everything is running good.
Shawn/Nancy - Cedar Hills, UT
Friendly service not sales
Kory - Cedar Hills, UT
Parker was great to work with. He told us what the issues were and even though a piece of equipment was showing some signs of wearing out, he didn't push us to do a repair that wasn't needed at the moment. He talked to us about different options and the costs of those options in the future. He was about service, not sales.
Response from Western Heating & Air Conditioning (Lehi):
Kory, your 5 star review means a lot, thank you for having Parker to your home.
We were very pleased with the service. Bryson was very professional, yet cordial and very respectful. He explained how our system worked and answered
John - Cedar Hills, UT
Above
Response from Western Heating & Air Conditioning (Lehi):
Awesome review
Great professional service
Lani - Cedar Hills, UT
Jessica (her second visit to our home) did an excellent job tuning up our furnace for the winter. We are grateful to her and the other employees you send to our home to help maintain our A/C & furnace.
Great to see a women technician. Jessica is great!
Chuck - Cedar Hills, UT
Liked the pink van and the friendly service
Fabulous!
Mary - Cedar Hills, UT
Great service, friendly technician
Melissa - Cedar Hills, UT
Air Conditioning tuneup
Annette - Cedar Hills, UT
Thanks
Hunter B.
Upon arriving we removed flue and cut new hole and ran flue in 3â€. We were able to strap flue by taking out lights and made sure of proper slope. Modified key back to furnace in 3†and started system to check operation. Upon leaving system was operating properly.
Easton F.
Ignitor Capacitor Flame sensor Clean blower assembly
Devante W.
Came out for a no heat call service call , we were just out to this clients residence on the 19th for a flue problem. Customer said system work for short period of time and the problem occurred again . We need to have a installer come back out to residence to correct flue problem . Exhaust flue has a belly in it causing the unit to shut off from not pulling enough draft .
Hunter B.
Upon arriving I discussed with customer what was going on. The system was gurgling water and was blowing cold air in the mornings. I found out that the furnace had been cooling in heat and made changes to the dip switch to the Thermostat to allow furnace to run the heat pump or gas heat. Next I found a way to shim flue up to get better slope due to the low spot in the flue length. I used a 2x4 to shim the flue up in the center. Talked with customer and let the, know what was done and if they had further concerns to contact us.
Hunter B.
Arrived and assed what was done. Decided with customer that we would come out sidewall from mechanical room and stub gas line into wall. Ran new and longer CSST and modified valve configuration.
Brenan S.
I performed a tuneup on one furnace and completed a health report card. During the tuneup I found that everything was operating correctly and within factory specifications. I did find that the filter was dirty and the customer authorized its replacement. The furnace it’s from 2017. I watched the furnace run for 20 to 25 minutes before I leave and it was operating correctly when I left.
Devante W.
Ran furnace tune up on system today , found unit needing a bit of work done to help longevity of system. Customer would like to discuss repair options over with husband to decide on there option . Customer may also be interested in receiving a bid for a new furnace . At this time furnace is running upon departure.
Asa@westernheatingair.com
Preformed a furnace tune up made sure everything is within manufacturer specifications. Everything looks good and clean.
Easton F.
Today I came out for two furnace tune ups. I started at the attic unit which is definitely starting to show its age. While going through the the tune up I found that the Ignitor and run capacitor are both working outside of manufactured limits. These parts both have the potential to fail. Next I moved to the basement unit. The basement unit is running right now, however needs some work if you want it to be dependable. I found that the flame sensor, capacitor, and ignitor are all running outside of manufactured limits. These parts are essential to the heating process. Overall I would recommend replacing all of the parts stated above in order to depend on the unit to run through this winter and in to the next. If you have any questions please give us a call.
Jeff M.
Call for heating issue. Temperature satisfied at thermostat on arrival, turned it up to get equipment to come on. Equipment came on and heat began coming through vents. Went to unit and it was in low fire. Heating at 35% capacity and blowing 400 CFM. Turned equipment off and checked inside blower cabinet and evaporator coil system is dirty from recent renovations going on inside the home and will need to get thoroughly cleaned so it doesn’t harm equipment. Furnace overhaul and evaporator coil cleaned. System put back together and functional test performed. System up and running appropriately on departure. Adjusted airflow trim levels per customer request.
Gabriel B.
I performed a furnace tune up on a 2003 Bryant system. The system is old but working okay. The flame sensor and igniter are showing signs of wear and should e replaced soon. I changed the filter. The system was working properly when I left. See health report card for more details. I’ll send an estimate with this invoice for an Air Scrubber. Thank you for your business.
Devante W.
Upon arrival spoke with home owner about furnace not lighting . I began troubleshooting and found that system had a faulty flame sensor . Parts house is currently closed so I will stop by early tomorrow morning to install proper flame sensor . Son Kyle Erickson will be home will part is being switched out .
Gabriel B.
I performed a furnace tune up on a 2021 Amana system. The system is working properly. I adjusted the gas pressure to LO 1.74inW/HI 3.01inW for a better combustion. System was working properly when I left. See health report card for more details. Thank you for your business.
Tyler B.
I preformed 2 furnace tune up today. From the main floor furnace the only issues I found was water damage inside the furnace and it was missing a drip leg. I tightened some components to help stop the leaking and Chuck had me add the drip leg while I was here today. From the basement furnace I found that everything was working properly. I have no concerns at this time.
Jeff M.
Furnace tune ups 2 x refer to health inspection report forms. Larger Furnace System is performing very well electrically and is relatively clean and taken care of. System does have a little high static pressure on high fire but is looking fairly good when all is said and done. System does not have a surge protection device to help mitigate problems associated with electrical grid issues especially with the use of ECM motors they are just more susceptible to oddities in grid system if there are any ever issues with that. No humidifier to control humidity levels in this section of system, one can be installed in the return side to help keep indoor air quality better in winter months. No gas drip leg. System up and running appropriately. Small Furnace Systems filter is dirty and system has a high static pressure as well very similar to other furnace main culprit here appears to be evaporator coil holding up our airflow a little bit. System is getting a little dirty on the inside gettin
Jeff M.
Furnace tune up and safety inspection.
Devante W.
Checked humidifier operations everything seem to be working okay , just recommended giving humidifier lower amount of water pressure .
Gabriel B.
I performed a furnace tuneup on a 2017 Amana system. The system is working properly with no concerns at this time. I changed the filter. I checked the humidifier pad, and still good for this winter. See health report card for more details. Thank you for your business.
Ryan H.
Upstairs AC not working. Found the capacitor in the outdoor unit had failed and the system was low on refrigerant. Found the condenser fan motor is leaking oil on both units. Added 1lb of refrigerant and installed a new capacitor. Customer declined to have the system tuned up. There may be other issues we don’t know about that could have been found with a tuneup.
Taylor G.
Came out for water heater having issues found the gas valve has failed. They’ve had issues with this water heater ever since we put it in. They do not wanna Rheem water heater anymore. Spoke to Brady he agreed that we can change it out and put a Bradford white in that’s what Cami wants Easton I will change out water heater tomorrow. Cami agreed to pay the difference of price for new water heater. This water heater change out is under warranty.
Gabriel B.
I came for an AC inspection and sizing of the air conditioning system to be proper for the planed project. After inspection I found the Air conditioner and furnace to be properly sized for the home and the planned project.
Ben N.
Today I installed an air scrubber.
Taylor G.
Came out for ac not working. Found the compressor has failed and needs to be replaced. Got with Brady and he said we will make things right on Monday. I also sent Ryan a text because they want to speak with him tomorrow morning. Ac was not working when I left the call.
Taylor G.
Came out for swamp cooler start up. Found i need a belt. It was also raining bad and i was slipping on the roof. Need to return to finish the start up. Home owner will call us tomorrow to set up time to return. I’m going to get the belt form Johnston supply today. When we reschedule this put on taylor and another tech, tall roof, needs 2 guys for safety Came back and replaced belt and replaced the t for the water line. Swamp cooler was working when i left the call.
Hunter B.
Furnace changeout
