Regardless of if your home’s heating and cooling system requires repair, maintenance or replacement, our experienced technicians will make sure your HVAC system is running just as it should.
Heating and air conditioning can play a major role in the comfort of your home, which is why preventive maintenance is crucial. Preventative maintenance helps your HVAC unit last longer and require fewer repairs. When you join our Western Savings Club, you will receive regular servicing of your HVAC unit, VIP priority service and discounts on services and repairs. Having your HVAC system on our maintenance plan will help your HVAC system run smoother, last longer and require less frequent repairs.
Give us a call today to get your heating and air conditioning system repaired, replaced or on our maintenance plan. To learn more about the services we provide in Highland, you can also read our reviews below!
Local Reviews
Powered by Nearby NowHVAC Annual Maintenance
Rod - Orem, UT
Tech was excellent. Great work.
Great service
David - Eagle Mountain, UT
He knew what he was doing and very professional and not pushy at all.
Response from Western Heating & Air Conditioning (Lehi):
Thank you David for giving Devante a 5 star review
Great service….awesome to see a company that gives great service!
Joyce - Lehi, UT
I love how I have been able to count on prompt and dependable service from this company for over 13 years.
Response from Western Heating & Air Conditioning (Lehi):
Joyce, we just love being able to service and maintenance your HVAC system. Thank you for giving Jeff a 5 star review.
Taylor was awesome. Very professional and quickly resolved our problem.
Wayne - Lehi, UT
Response from Western Heating & Air Conditioning (Lehi):
So great to hear Wayne, thank you for giving him a 5 star review
Great Representative
Daren - Alpine, UT
Response from Western Heating & Air Conditioning (Lehi):
Hi Daren, thank you for having Devante to your home.
Great service
Renee - Spanish Fork, UT
Taylor was prompt, professional and thorough
Response from Western Heating & Air Conditioning (Lehi):
Renee, thank you so much for the 5 star review.
Honest service
Randy - Santaquin, UT
From the moment Taylor arrived until the moment he left I was quite pleased with his work ethic, his attention to detail and the honest remarks as he serviced my furnace. He was pleasant to chat with and he answered all questions that I asked him. He did a quality job and left me feeling secure in the perfomance of my furnace.
Response from Western Heating & Air Conditioning (Lehi):
So wonderful Randy, we appreciate your review for Taylor
Spencer is a number 1
Kris - Spanish Fork, UT
Spencer did a great job!
Response from Western Heating & Air Conditioning (Lehi):
Thank you Kris, we are very lucky to have Spencer apart of our team.
Work on our tankless water heater
Rodney - Lehi, UT
Taylor Worked hard and diligently to correct the problem we were having. We are always please with the service given by Western.
Response from Western Heating & Air Conditioning (Lehi):
So wonderful to hear Rodney, thank you for having Taylor out.
He was great
Jodie - Spanish Fork, UT
Response from Western Heating & Air Conditioning (Lehi):
Good Morning Jodie, thank you for giving Tyler a 5 star review.
Awesome Job Western Heating and Air
Ron - Lehi, UT
Got my heaters serviced today. Great job!
Response from Western Heating & Air Conditioning (Lehi):
Hi Ron, we love having wonderful feedback, thank you for having Devante to your home.
Amazing Service
Francis - Orem, UT
They came on time and were great to work with. They tuned up the furnace and did what they said they would
Response from Western Heating & Air Conditioning (Lehi):
So great to hear Francis, we are thankful for the 5 star review for Easton.
Another Great Experience
AnnMarie - Provo, UT
I have had consistently great service from Western. Gabriel, the technician, was professional and friendly. I appreciate that he was on time for the appointment, and that there was no pressure to purchase any service that I wasn't sure I wanted. I am very pleased with my experiences with Western Heating and Air, and am always happy to recommend them. Thank you!
Response from Western Heating & Air Conditioning (Lehi):
You are welcome AnnMarie, thank you for giving Gabriel a great review.
John - Orem, UT
Response from Western Heating & Air Conditioning (Lehi):
Hi John, we would love to have the opportunity for our Service Manager to reach out and go over the visit you had with us. We do value all feedback from our clients.
On time, quick but thorough. He was great!
Chris - Orem, UT
Response from Western Heating & Air Conditioning (Lehi):
So wonderful Chris, thank you for the 5 star review for Easton.
Spencer D.
Complete furnace tune up and replaced filter. Everything is looking good. 30 off tune up promo and waived dispatch fee.
Taylor G.
Came out for a no heat. Found the ignitor was testing at 800 ohms recommend for this type is 45-75. I noticed there’s a little crack in the ignitor see picture. Replaced ignitor today and I also cleaned flam sensor. I gave the option to do a full inspection but this was declined today so I did not check the whole system out. I did however check for c0 on my testo and got a 0 reading. filter seem to be clean. Furnace may have problems in the future has not had maintenance done on it. I strongly recommended we do maintenance program. Everything was working when I left the call.
Spencer D.
Clint will be out on site Wednesday November 24th between 12-3 to give customer options on replacement control board needs to be replaced on the current furnace and needs to be cleaned up. Furnace is a 1998 80% Bryant
Hunter B.
Furnace
Asa@westernheatingair.com
Went through the mini split system, I had tightened all the connections, cleaned the filters and the top of the unit the is a 20 degree temp split and it was running appropriately when I left.
Tyler B.
I responded to a no heat call today. When I arrived I found the system was in lock out mode. I cleared the lock out and watched the system start up and found that the flame sensor was not able to read the flame. I cleaned it off and it was able to sense the flame but is getting a low reading. I also found that while the igniter is beginning to crack and believe that this will cause an issue this winter if not addressed today. I also read through the previous techs notes and found that he found the capacitor was bad. I tested it again today to be sure and found that it is about 30% out of spec. It is rated to only be able to get 6% out of its factory charge. The lower the charge gets the less likely we are to have the blower motor start and could burn it out. While the capacitor is not part of the problem today I would recommend replacing it at this time with both the igniter and flame sensor as it would be cheaper to do all three at once saving you roughly $200. At the minimum today
Taylor G.
Came out for second opinion on furnace. Inducer motor to be really loud and working hard. From the blower motor would not come on this is due to control module failure. I found a small burn mark on the module see photos. I inspected the secondary heat exchangers and found no corrosion on them. Gave options for repairs or to get a new system. We are getting a price for a new system tomorrow. Furnace was not working when I left the call.
Tyler B.
I came out today to replace the burners in the furnace. Everything went well, the new burners are i and working well. Furnace was running when I left.
Asa@westernheatingair.com
Preformed a furnace tune up inspected coil with inspection camera, there is no other access to coil. Blower wheel is dirty. Homeowner wants to wait till spring. Everything else looks good. Furnace was running when I left
Taylor G.
Came out for mini split issues. Found the unit is low on refrigerant. We have had problems with the refrigerant before. They have had another company charge it and find the leak. Unit still has a part warranty but does not have a service labor warranty. The things I need to do would not be cover under warranty unless we find a leak in one of the heads or the condenser coils. This would only cover parts not labor. Unit was not working when I left the call. John wanted to get a price for a whole new mini split system Clint is going to email a price. John will call us if he wants to do repairs. Send me back with another tech this will more than likely take all day. No charge for service call today per office.
Devante W.
Installed furnace tune up kit and did a coil cleaning on evap . Checked system operations and all ops are normal. Furnace is running upon departure.
Tyler B.
I responded to a no heat today. When I arrived the furnace was not running, upon inspection i found that the igniter was not turning on due to a crack in it. I called the landlord Wayne and got approval for the repair and also recommended a tune up to insure it keeps working this winter. Wayne agreed to the tune up and signed up on WSC today to get it. I preformed the furnace tune up today. From the tune up the only issue i found was that the flame sensor was reading low due to build up on it. I cleaned it off and it began to read just fine. I have no concerns at this time. My only recommendations is to change the filter out every month and that if a repair comes up that will cost around $600-$800 i would recommend looking at replacement vs repair as the unit is 16 years old and units typically last 10-15 years. Furnace was running when i left.
Kevin K.
Reschedule for Jason to come out and fix leaking flue. Will return on Tuesday morning do not reschedule appointment has to be done on Tuesday. Jason will need 3†pvc and 90s and 45s Warranty 11/23 redid 3inch pvc exhaust pipe. Pipe is strapped and doesn’t have any leaks
Kevin K.
Reschedule for Jason to come out and fix leaking flue. Will return on Tuesday morning do not reschedule appointment has to be done on Tuesday. Jason will need 3†pvc and 90s and 45s Warranty 11/23 redid 3inch pvc exhaust pipe. Pipe is strapped and doesn’t have any leaks
Hunter B.
Upon arriving we removed flue and cut new hole and ran flue in 3â€. We were able to strap flue by taking out lights and made sure of proper slope. Modified key back to furnace in 3†and started system to check operation. Upon leaving system was operating properly.
Spencer D.
2 furs die tune ups. High static pressure on both units and down stairs unit we need to keep an eye on the heat exchangers. Everything is working for now. Duct work should be cleaned out
Easton F.
Today I came out for a furnace tune up. The system was installed by us just over a year ago. Everything tested really well all throughout the unit today! No problems or concerns. Thank you for calling us out!
Asa@westernheatingair.com
Main level furnace looks good the only concern I have is that there is a little build up on the blower wheel and would recommend it be cleaned.the furnace that supplies the upstairs is the same thing, everything looks pretty good but highly recommend a blower wheel cleaning to prevent future repairs. Both furnaces were running appropriately when I left
Easton F.
Ignitor Capacitor Flame sensor Clean blower assembly
Asa@westernheatingair.com
Went through the machine, everything looks great, nice and clean. Talked with the homeowners daughter about the uv bulb there is nothing wrong with it and everything there is in good working condition. Furnace was running when I left.
Devante W.
Completed furnace tune up on main floor and upstairs furnace . Changed out run cap and ignitor on upstairs furnace , and changed out ignitor on main level system . All ops are normal with system at this time .
Taylor G.
Came out for 2 prepaid furnace tune up. Furnace for the basement found no issues with the system. All electrical components are testing properly and working properly. Filter does need to replaced. I did a cleaning of furnace parts. Combustion analysis is burning properly. There was no co in supply duct. Found no cracks in the heat exchangers. See health report card for questions. Fuse was working when I left the call. Furnace for the main floor. I recommend we put a April air conversion kit in it is an old space guard filter. I did replace the filter today it was provided. Combustion analysis is proper. There is no CO in supply duct. Found no cracks in the heat exchanger. Blower and coil are both clean. All electrical components are testing properly and working properly. See health report card for questions. Furnace was working when I left the call.
Asa@westernheatingair.com
Preformed a furnace tune up, the only thing I see is that the static pressure is a little high. Recommended to the homeowner to at least add another return air and to ensure all the vents are open in the home. Everything else is set to manufacturer specifications. Furnace was running when I left.
Spencer D.
Furnace tune up complete. Everything is working correctly. Noticed water heater has failed l provided customer with options and provided estimates
Tyler B.
I responded to a no heat call today. I found that the rollout switches were being tripped upon arrival. Further inspection showed that the flue was clogged by something, i removed the flue and found a spider web bunch at the furnace and a large nest out side were the flue terminates. I vacuumed out the flue outside and removed the bunch from the inside and the system was running just fine after wards. I recommend regular maintenance and signing up for WSC. I also recommend a surge protector as surges aren’t covered under warranty and electrical components are hard to get due to the chip and supply shortages. Furnace was running when i left.
