If you are in need of an HVAC contractor you can rely on, call the pros you at Western Heating & Air! We have provided heating, air conditioning and indoor air quality services to the residents of Mapleton, UT and the surrounding areas since 1995! Our award-winning service is unmatched.
Read a few of our reviews below to find out why your neighbors consider us to be their preferred heating and air company in Mapleton, UT.
Local Reviews
for Mapleton, UT
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Takes pride in doing things right.
Gordon - Mapleton, UT
We were impressed that Tyler Harward had the knowledge and dedication to do our job right. It was obvious that his intention was to give us top service - and he did! When one item was not quite right (problem with pre-existing equipment), he said he would come back the next day and fix it - and he did!. Also is very pleasant.
Response from Western Heating & Air Conditioning (Orem):
This is such an amazing review for Tyler H, thank you so much!
Well done.
Reese - Mapleton, UT
He was very personable and explained things well.
Response from Western Heating & Air Conditioning (Orem):
Hi Reese, thank you for giving Easton a 5 star review!
Great service
Thad - Mapleton, UT
I was impressed with Easton’s service and professionalism
Response from Western Heating & Air Conditioning (Orem):
Hi Thad! We love seeing 5 star reviews for our team, thank you for giving Easton a great review!
Very good service
Thad - Mapleton, UT
Jeff was a very good technician and I appreciated his expertise.
Response from Western Heating & Air Conditioning (Orem):
Thank you so much Thad for the 5 star review!
Great Service Technitians
Lenna - Mapleton, UT
Outing in air conditioning in an old house can be very difficult. The techs did a great job surmounting the problems faced by our old house. They were virtuous, professional, cheerful, and competent.
Thorough Review of Replacement Issues including Rapid Quote
David - Mapleton, UT
Appreciated sales person’s knowledge and attention to details. Listened graciously, responded pleasantly, and provided rapid quote. Thank you!
Fantastic, friendly service
Kyrt - Mapleton, UT
Mark was timely, friendly and very helpful. He did a thorough inspection and explained things very well.
Response from Western Heating & Air Conditioning (Orem):
Kyrt, we sure have lucked out having Mark apart of our team and family at Western. So glad that you have enjoyed him and his knowledge at your service.
Great service, awesome price!
Steve - Mapleton, UT
They did a great job!
Response from Western Heating & Air Conditioning (Orem):
Steve, we appreciate you giving us a review, thank you
Everything was done well and explained well.
Reese - Mapleton, UT
As far as I know everything was checked and the numbers were explained well. We needed new filters and got those.
Response from Western Heating & Air Conditioning (Orem):
Sounds like John was able to meet your needs. We love seeing 5 stars!
Great service
Smith - Mapleton, UT
Loyal customer. Always does a great job
Response from Western Heating & Air Conditioning (Orem):
So happy we could be of service to your residence.
Great service at an honest price
Andy - Mapleton, UT
Western did a great job and got the old AC unit repaired and got us back online in no time
Great as always!
Darren - Mapleton, UT
Fast, friendly, & knowledgeable. Explained to everything he was doing & why.
Great service
MAV - Mapleton, UT
Just getting my annual furnace check up and as always, on time and couteous.
Skilled techs, fast service
Darren - Mapleton, UT
Great service, Justin was awesome!!
Helen - Mapleton, UT
Our tech, Justin was extremely knowledgeable and professional. We are very happy with the service we received.
Furnace works great.
Reese Bastian - Mapleton, UT
Great service
Susan - Mapleton, UT
Justin did a great job, was thorough and quick. I love Western Heating and Air
Overall great experience!
Kyle - Mapleton, UT
These guys were awesome! Professional, nice, and great work!
Great service!
melanie - Mapleton, UT
The employees were very polite. I felt that they took the time needed to diagnosis the problem.
Great service
Kelli - Mapleton, UT
friendly, fast service
shawn - Mapleton, UT
Mike was friendly and professional
Great Service
Katie - Mapleton, UT
Good deal
Rocky - Mapleton, UT
Happy
Ben N.
The 1996 bryant ac was not working. The time delay board is broken. The system is r22 and low on refrigerant. Today I did a tune up. They want a sales person out to give a quote on a new system. Clint is coming out tomorrow at 11am to give estimate on a new system. Ac was not running when I left.
Tyler H.
Brady was able to come out with me and try to look at possible causes of the loud noises. We adjusted the motor pulley to help with some of the noise and we also put more pressure on the blower housing because that’s where all the vibration noise seem to be coming from. We did notice that the shaft might be a little bit bent up for some reason. If they call again having more problems with the noise we may have to order a new shaft and replace the whole shaft.
Easton F.
Reese invited us out today for 2 AC tune ups! Both systems were installed in 2014 and Reese has done a great job keeping up with them. Everything tested really well today throughout both systems. I recommended surge protectors to protect the system but Reese is happy with the way things are now. Thank you for having us out today!
Easton F.
Thad invited us out today for an AC tune up. The system was installed by us in 2018 and is in great condition! Everything throughout the unit tested perfectly. Today I recommended a surge protector to prevent any warranty problems and I also recommended our water heater maintenance club. Thad will give us a call when he is ready. Thank you for having us out today!
Gabriel B.
I performed an AC tune up on a 2019 compressor 2015 evaporator Bryant system. The system is working properly. Only point of concern is the outside condenser coil, is getting pretty dirty with cotton wood seeds, I recommend housing down once a month to make sure the airflow is good. Mr. Johnston was concern about the connections of the new water heater we installed. Shark Bite, the manufacturer, is currently under a lawsuit about some premature connection fails. Since the lawsuit still on process, and there is no recalls on those connections we can’t replace them under warranty.
Spencer D.
Dual AC tuneup’s. We are not going to do repairs today. Everything is running as it should just over amping customer is planning on selling his home so he wants to hold off on repairs or replacement
jake@westernheatingair.com
Swamp cooler start up Hooked up power and water Running upon departure
Robert P.
Came to residence for two furnace tune-ups and two ac tune-ups. Equipment functional upon arrival. Upon inspection of the basement furnace, I found all electrical and mechanical components are operating properly. The gas pressure is set correctly and the combustion on the unit is good. I cleaned some small parts inside the unit as well as the exterior. All electrical, static pressure, and temperature measurements are within manufacturer specifications. The homeowner said the unit was making a loud knocking noise while running. On further investigation, I found the backing for the inducer motor inside the furnace was making the noise. I tried to tighten down the plate but it is still making the noise. Although I can't do anything to fix it, it will not cause any issues with the unit. Moving to the upstairs furnace, I found all parts and measurements are operating properly and within manufacturer specifications at this time. The airflow on this unit is very good and it functions very s
Robert P.
Came to residence for prepaid WSC tune-up on an '03 ac system. Equipment functional upon arrival. Upon arrival, the homeowners expressed concern regarding some issues with the ductwork and flue not completely fitting together or having some gaps. I sealed the gaps and refitted the flue so it is now secure. Upon inspection of the indoor systems, I found the blower wheel and evaporative coil were dirty and recommended cleaning them. I received homeowner approval and performed the cleanings. All other electrical and mechanical components are operating properly. All electrical and static pressure measurements are within manufacturer specifications. Moving outside to the condenser, I found all electrical systems are functioning correctly and everything is operating smoothly. I cleaned off the unit and the disconnect and washed down the condenser. See health report card for any specific information. Homeowner elected to renew Western Savings Club Maintenance Program Membership for 1 furnac
Tyler B.
I preformed an AC tune up today. The filter was installed backwards witch caused the blower to suck it out of the cartridge, i pulled it out. Blower motor is a little dirty, nothing concerning though. AC was running when i left.
Ben N.
The 2012 rheem ac recieved prepaid ac tune up. Duel capacitor at 0. Filter dirty. They might be low on refrigerant cause there is only a 10 degree temp split. She is going to call home warranty company to diagnose this. Today I cleaned the filter with the hose. I changed out the duel capacitor on the condenser. The warranty company would only reimburse $200 for the replacement of the capacitor. The ac was running when I left.
Spencer D.
Complete AC tuneup replaced expansion tank clean blower wheel and added air scrubber
Spencer D.
Complete AC tuneup and informed customer that their contactor is burning and also that we need to address a blower cleaning. Emailed customer estimate they are going out for the day so today’s not a good day to have the work done.
Wesley D.
Performed first year free ac tune up. System doesn’t have surge protectors on the ac or furnace. Furnace included one at time of install. Installed surge protector under warranty. Ac still doesn’t have one. Strongly advise to have one due to warranties not covering surges. You got a box or 14x14x1 filters for side filter. System is running well within specs. System up and running when I left.
Jeff M.
Call for no heat. Found furnace trying to light but would not stay lit considering age and symptoms likely flame sensor has a lit bit of debris on it. Recommend furnace tune up. Furnace tune up performed refer to furnace health inspection report. Flame sensor cleaned and equipment began to run appropriately. Furnace does have a little bit of a higher static pressure reading. But overall furnace is burning clean and efficiently with no electrical problems observed. System does not have a surge protector or a wet switch especially given close proximity to main drain it would be a good idea to help prevent any water damage if there was ever a draining related issue with plumbing. No air purifier to help keep system and homes air clean and pure. Recommendations refer to estimates.
Ben N.
The 2008 york furnace was not working. The pressure switches were not closing. I cleaned out all tubing and areas water flows. I drilled hole going to high stage pressure switch larger. There were lots of moths in the drain above inducer motor. I cleaned that out. The flew going outside is 30 foot run in the ceiling. I am not sure if there is good slope there. Water may be coming back to fast to the furnace. We may need to fix the flew pipe. Inducer motor is loud. We may need to replace inducer motor. We may need to change Pressure switches. We will see if the cleaning today solved the problem. Ignitor is weak.
Ben N.
We came to do a prepaid msc tune up. The duel capacitor is at 5% drop. Recommend putting a new one on and adding a hard start to help it last. The filter is not to bad. We replaced it 3 months ago. We The ac is ready to run this year. Warrantied the duel capacitor. We added a hard start.
Brady N.
Installed new humidistat system works great but original humidifier is not properly installed not attached properly to the duct work. Recommendations are not to operate the humidifier. Turned off water customer will look at estimates and decide if they want a 700 power or steam humidifier.
Robert P.
Came to residence for prepaid MSC tune-up on a '05 Lennox furnace located in the basement. Equipment functional upon arrival. Upon inspection, I found the 16x25x4 filter to be slightly dirty and recommend replacing it in a few months. I also found the blower wheel to be dirty and the static pressure in the ductwork to be slightly high, likely due to the slightly dirty filter and the dirty blower wheel. The higher pressure is causing strain on the system and will shorten it's lifespan if not addressed. I recommend having the blower wheel cleaned as soon as possible to ensure efficient and reliable system operation. All other electrical, mechanical, and gas components are operating properly and within manufacturer specifications at this time. See health report card for any specific information. Equipment functional upon departure. Thanks for your business and have a great day!
Garrett M.
Furnace service call, Heating repair
Ben N.
Furnace service call, Heating repair
Garrett M.
Furnace service call, Heating repair
Ian U.
AC installation, AC install
John B.
Furnace tune up, Heating maintenance
John B.
Furnace tune up, Heating maintenance
