Local Reviews
for Orem, UT
Powered by Nearby NowOur Reviews by City
Great!
Camille - Orem, UT
Response from Western Heating & Air Conditioning (Lehi):
Camille, this is so great to see a 5 star review for Jakes services.
Great, quick service
Leo - Orem, UT
The tech arrived early and was able to find the problem quickly. After replacing a bad part, he then did some trouble shooting to make sure there weren't any other issues. We appreciate their great service!
Response from Western Heating & Air Conditioning (Lehi):
Such a wonderful review Leo, thank you for having Tyler B to your home.
Great Service
Clint - Orem, UT
Response from Western Heating & Air Conditioning (Lehi):
You are so great Clint, we are so happy to come help this evening! Tyler B is fabulous!
Great service
Elizabeth - Orem, UT
Very professional and pleasant technician
Response from Western Heating & Air Conditioning (Lehi):
Thank you Elizabeth for the 5 star review for Tyler B
Great Service
Dean - Orem, UT
Western Heating & Air did a phenomenal job for us. Ryan was patient with our concerns. Replaced a defective damper and adjusted all the air flow throughout the home. Well done !
Response from Western Heating & Air Conditioning (Lehi):
So wonderful Dean to hear this fabulous review for Ryan H. Thank you!
Great
Sarah - Orem, UT
Response from Western Heating & Air Conditioning (Lehi):
Hello Sarah, thank you so much for having Jeff and Brenan out to your home today!
Home owner
Thomas - Orem, UT
Very friendly, professional and knowledgeable.
Response from Western Heating & Air Conditioning (Lehi):
Hello Thomas, thank you for giving Gabriel a 5 star review
Great service
Carol - Orem, UT
Good job
Response from Western Heating & Air Conditioning (Lehi):
Hello Carol, we are very thankful for the 5 star review for Spencer
Great service!
Carolyn - Orem, UT
Pleasant and efficient. Extra helpful.
Response from Western Heating & Air Conditioning (Lehi):
Thank you Carolyn for giving Tyler B a 5 star review.
Very efficient and great service
Daylene - Orem, UT
Great!
Response from Western Heating & Air Conditioning (Lehi):
Thank you Daylene for the 5 star review for Gabriel
Great service!
Ursula - Orem, UT
Devante was kind and through with his inspection!
Response from Western Heating & Air Conditioning (Lehi):
Ursula, we appreciate your review for Devante!
Very informative
Daylene - Orem, UT
Great experience! Both gentlemen seemed knowledgeable and were professional!
Response from Western Heating & Air Conditioning (Lehi):
Hi Daylene, thank you so much for giving our team a 5 star review!
Great Service
Chandra - Orem, UT
He was very personable figured out the problem quickly, got here so fast as well
Response from Western Heating & Air Conditioning (Lehi):
Hi Chandra, we appreciate you having Easton out today. Thank you for giving him a 5 star review.
Great service
Bruce - Orem, UT
Ben came the same day we called about our water heater. He knew what was wrong and set up a time to have a new one installed. Thanks
Response from Western Heating & Air Conditioning (Lehi):
Hello Bruce, so happy to hear that we are able to get your hot water again, thank you for the 5 star review for Ben.
Great service, quick response!
Alicia - Orem, UT
They fit the schedule I needed and the employee was open and honest with me. Very satisfied.
Response from Western Heating & Air Conditioning (Lehi):
Alicia, this is a wonderful review for Gabriel, we appreciate it
great service/very helpful and knowledgeable. answered all my concerns easy to communicate withe
John - Orem, UT
thank you
Response from Western Heating & Air Conditioning (Lehi):
Hi John, thank you for giving Kade a 5 star review!
Best service
Debbie - Orem, UT
Taylor was very knowledgeable and was able to fix the cooler quickly I couldn’t have asked anyone better
Response from Western Heating & Air Conditioning (Lehi):
Hello Debbie, we love seeing such wonderful reviews, thank you.
Great service. Explained the problem and solution very clearly
Sharon - Orem, UT
Response from Western Heating & Air Conditioning (Lehi):
Hello Sharon, we thank you so much for the 5 star review for Ryan H.
Great service. Great technician. Thanks
Gary - Orem, UT
I will recommend Tyler to work for anyone.
Response from Western Heating & Air Conditioning (Lehi):
Gary, thank you so much for giving Tyler B a 5 star review!
Courteous, kind and clean.
Aaron - Orem, UT
Taylor was knowledgeable and got me a great deal on maintenance for my ac and furnace. Will be relying on western heating and air for life.
Response from Western Heating & Air Conditioning (Lehi):
This is really great Aaron, welcome to the Western family!
Kade was great!
Mitch - Orem, UT
Kade worked hard! Did a great job and I really appreciate Western heating and air
Response from Western Heating & Air Conditioning (Lehi):
Mitch, we appreciate the thoughtful review for Kade!
Awesome service
Mitch - Orem, UT
Spencer was professional and efficient and took care of our needs. Western HVAC is just awesome
Response from Western Heating & Air Conditioning (Lehi):
Hello Mitch, it is our pleasure that you have chosen Western Heating + Air. Thank you for giving Spencer a 5 star review.
Excellent service
Derek - Orem, UT
J. Marvin and Western Heating + Air give incredible service! They are timely and efficient! I’ll only use this company from now on
Response from Western Heating & Air Conditioning (Lehi):
Derek, we are so glad we were able to get your new AC installed. Thank you for the kind review!
Great service, friendly technician.
Michael - Orem, UT
Response from Western Heating & Air Conditioning (Lehi):
Hi Michael, thank you for the 5 star review for Easton!
Great service—friendly, professional service.
Sherilyn - Orem, UT
Excellent
Response from Western Heating & Air Conditioning (Lehi):
Sherilyn, it was such a pleasure speaking with you today on the phone and getting Devante to your home to help. Thank you for giving him a 5 star review.
Wesley D.
Contactor was bad. Contactor is under warranty. Replaced the contactor and tightened up all the connections. Blower housing is dirty. We talked about thermostats. I recommend eco bee. System up and running when i left.
Asa@westernheatingair.com
Performed to furnace tuneup‘s today one upstairs and one in the basement. Everything look good little dusty in the downstairs basement. Brushed off unit control board everywhere I could reach. presented to the homeowner breathe easy package with the AirScrubber and Humidifier homeowner seems to be really interested in a humidifier And duct cleaning.
Gabriel B.
I helped Lisa with her thermostat settings. And the thermostat is working the way she likes now.
Devante W.
Ran furnace tune up on system found run caps failing on both units , flame sensor falling on basement unit. Found main floor unit inducer motor showing a bit of its age , motor was quite noisy and amping fairly high. Also home owner mention that main floor furnace would short cycle , found on the tune up this was happening because duct work isn’t size right for this furnace therefore causing high static pressure in system .
Asa@westernheatingair.com
Performed a furnace tuneup checked out the air filter was a little bit dirty recommended we changed it to homeowner upon further inspection also found the flame sensor testing low. Recommend it to the homeowner to change flame sensor and air filter homeowner agreed and changed out both. Furnace was running when I left
Gabriel B.
I performed a furnace tune up on an Amana system. The system is working great with no concerns at this time. See health report card for more details. Thank you for your business.
Ben N.
The inducer motor needs to be replaced. She wants to wait on the repair. She wants an estimate to replace. She needs to think about it and she will call us.
Tyler B.
I preformed a furnace tune up and a swamp cooler shut down today. From the furnace tune up I found nothing of concern today. My only recommendation is to add a sediment trap to the gas line to prevent dirt from making the gas valve stick open or closed. The swamp cooler is all shut down, power is disconnected, water shut off and drained, and cover placed over it and tied down tight. Furnace was running when I left.
Gabriel B.
I performed a furnace tune up on a 2019 Amana system. The system is working properly. I checked the humidifier, it’s working and not leaking, the pad should be changed since is almost three years old. I changed the filters. I changed the humidifier pad. I updated the circuit board software. I helped Neal itch the Thermostat settings. The system war working properly when I left. See health report card for more details. Thank you for your business.
Kevin K.
July 1 install - 80 to 90 full system upgrade heat pump installed, we’re not able to finish need to return to finish installing flu liner and setting gas pressure.
Kevin K.
July 1 install - 80 to 90 full system upgrade heat pump installed, we’re not able to finish need to return to finish installing flu liner and setting gas pressure.
jake@westernheatingair.com
Prepaid furnace tune up Furnace running upon departure
Tyler B.
I responded to a no cool call today. Clint had suspended that the capacitor was bad, I checked it on arrival and it was. Clint had me replace it today, system turned on just fine after that. I took a temperature split at the furnace and got a 22 degree difference. AC was running when I left.
Wesley D.
Dual capacitor is completely dead. Windings on fan motor and compressor are not in great shape. Due to age and the shape the equipment is in, I’d recommend replacement over repairs. System is currently running. I don’t know how long it will stay running. Comfort advisor will be coming out on Wednesday at 3:30 to size the ac.
Tyler B.
I responded to a warranty call today. Upon inspection i found that the capacitor was dead in the condenser. When I replaced it the system kicked right on with no issues. I took a temperature split and found that it was read a few degrees below were it should so i checked the refrigerant and found the system was a little low as well. I added a pound and now everything is running as it should be. AC was running when i left.
Tyler B.
Preformed a furnace tune up, had to change air filter ( owner had a spare ) i then had to adjust the gas pressure slightly to allow the furnace to burn more efficiently. Over all the furnace was in good shape with no obvious issues. Offered an air scrubber to help with allergens in the home and also a humidifier for the winter months. Furnace was running when I left
Wesley D.
Water leaking from floor drain. Landlord of unit below says they cut and capped that drain off in there unit, now the water has no where to go and is backing up and covering the floor. Due to no one being home down stairs I can’t get in and see why the upstairs drain was cut and plugged. You said you would get ahold of landlord and schedule a time for us to come back and take a look. Recommend putting a bucket under the drain so we aren’t leaking on the floor.
Tyler B.
I preformed a furnace tune up today. Everything was looking just fine on the system, the gas pressure was a little low causing the O2 levels to be a little high. I adjusted the gas pressure to where it should be at for the flame to burn appropriately. The system does not have a drip leg on it. i recommend one as this can prevent dirt from getting into the gas valve, getting it stuck open and filling the house with gas. Other than that the system is running just fine. I have no further concerns. Furnace was running when i left.
Devante W.
Talk to customer about mini split options, wants to talk to his wife about to make sure it’s good solutions for them at this time . Follow up for duct work inspection.
Tyler B.
I preformed a furnace tune up today. The system was just installed October of 2020. That being said the only issue I found to day is that the filter is dirty and in need of changing. Furnace was running when I left.
Tyler B.
I preformed a furnace tune up today. The system is running just fine no major issues. The blower is a little dirty but shouldn’t need cleaning so long as the filter is change once a month. The airflow is a little restricted but this is due to the furnace being in the closet, again so long as the filter is kept up on there shouldn’t be an issue. The inducer motor is also amping near its limit. It’s not causing any issue as of now but if it begins to over amp it may need to be replaced. The flame is burning clean and no carbon monoxide is being introduce into the home. Furnace was running when i left.
Kevin K.
Aircconditioning changeout upstairs
Kevin K.
Aircconditioning changeout upstairs
Gabriel B.
I performed a furnace tune up on a 2011 Bryant system. The system is working properly. Only concern is that the inducer motor is rattling very loud when the system starts and when it’s shuts down. This means that the bearing wheels are in their last days, this inducer motor will need to be replaced soon. I changed the filter. See health report card for more details.
Gabriel B.
I performed a furnace tune up on a 2011 Amana system. The system is working properly with no concerns at this time. I changed the filter. See health report card for more details. Thank you for your business.
