Whether your home heating and air conditioning system requires repair, maintenance or replacement, we have you covered. We service, repair and install a wide range of heating and cooling systems to meet your heating and cooling needs. To save money on maintaining your HVAC system, you can join our Western Savings Club.
A great way to increase the effectiveness of the climate control in your home is to invest in a whole home humidifier. Getting a humidifier installed will ensure that your home’s humidity levels remain at a healthy and optimal level. Too dry air feels colder, so a whole home humidifier can also help keep your heating bills low.
Give us a call today to get heating and air conditioning services. You can also check out our Orem area reviews below to read about your neighbors’ experiences with our services!
Local Reviews
for Orem, UT
Powered by Nearby NowOur Reviews by City
Great service
Carma - Orem, UT
They are very punctual and I am on the monthly maintenance and they are worth the price
Great service, great information
Ryan - Orem, UT
This was just a regular service check which went well. I really liked all the extra information of things that could improve my system without trying to hard-sell me anything in particular. Saying "you don't need to do this, but it would prolong the life of the system" makes it feel like mutual respect between both parties.
Response from Western Heating & Air Conditioning:
Hi Ryan, we appreciate your honest feedback and it is truly our goal here to follow our Red Handkerchief promise. Thank you for the 5 star review for Wes.
Terrific service
Todd - Orem, UT
All went well
Response from Western Heating & Air Conditioning:
Hi Todd, thank you so much for giving Spencer a 5 star review!
Great Service
Thomas - Orem, UT
Jeff was great to work with and very helpful! He walked us through what he was doing and how our system worked.
Response from Western Heating & Air Conditioning:
Very thankful for your review Thomas!
Love Western Heating and Air Conditioning
Rachel - Orem, UT
Awesome job!
Response from Western Heating & Air Conditioning:
Rachel, thank you for the 5 star review. We just love our client's that are so amazing.
Always dependable
Bruce - Orem, UT
Response from Western Heating & Air Conditioning:
Good Afternoon Bruce, we appreciate you giving Tyler a 5 star review today for her services at your home.
Awesome service
James - Orem, UT
Have had a contract with Western Heating and Air for years. They have always gave us great service.
Response from Western Heating & Air Conditioning:
We love having the opportunity to service your home James and Nancy, thank you for the 5 star review for Gabriel.
Great Service
Dan - Orem, UT
Nice Guy
Response from Western Heating & Air Conditioning:
Hi Dan, thank you for having Spencer to your home.
Great technician
Lestari - Orem, UT
Very knowledgeable and took the time to explain his work
Response from Western Heating & Air Conditioning:
Good Afternoon Lestari, we are very blessed to have Spencer apart of our team here. So happy to see your 5 star review, have a wonderful day.
Great job.
Bob - Orem, UT
The service was great and the servicemen were very polite and explained everything they did well.
Response from Western Heating & Air Conditioning:
We are very thankful to have such a wonderful review for Wes, thank you so much!
Awesome customer service!
Sarah - Orem, UT
Not only was he awesome, but so was his coworker! They helped me hopefully squeeze out another year from our HVAC so we can keep saving up for a new system. Thank you! (And thanks for buying the last of my daughters’ Girl Scout cookies! It meant a lot)
Response from Western Heating & Air Conditioning:
Hi Sarah, this is the sweetest review! Ben and Jordan are an awesome team and they are loving the cookies.
Great service
Kim - Orem, UT
I bought their package of tune ups, they called to schedule the AC tune up, so nice to not have to worry about remembering to call them to schedule.
Response from Western Heating & Air Conditioning:
Thank you so much Kim for giving Taylor the opportunity to maintenance your home!
Tyler was very friendly and very helpful. He gave us good advice and was upfront with everything.
Ed - Orem, UT
Response from Western Heating & Air Conditioning:
Hi Ed, we are excited to read your review for your technician Taylor, thank you for having him to your home.
Great service
Cameron - Orem, UT
Great service. Friendly, professional and relatable.
Response from Western Heating & Air Conditioning:
Hi Cameron, your 5 star review is very much appreciated. Thank you for having Wes out to your home today.
Great service
Marie - Orem, UT
Response from Western Heating & Air Conditioning:
Hi Marie, you are so kind to give Tracy a 5 star review! It has been our pleasure to be able to help with your home comfort.
Great service
Hutchison - Orem, UT
Very professionally done and nice workers
Very nice, no problem for me! So glad to have it done!
Robert/Carmen - Orem, UT
I appreciate the service. You arrive promptly when you say you will!!
I had the most thorough, nice tech guy who came out promptly.
Victoria - Orem, UT
I will use Western for any Heating A/C problems I may have.
We always turn to Western Heating and Air and have for many years. We love this company and their employees!
Fisher - Orem, UT
Great Service
Berney - Orem, UT
Air duct cleaning
Eileen - Orem, UT
They did a great job cleaning the air ducts in my house. They came on time they worked hard, they kept the noise to a minimum and cleaned up anything that they needed to.
Great Service
Carma - Orem, UT
Wesley seems to be a good worker**
Great Service
Carma - Orem, UT
Very friendly and efficient.
Efficient Work
Leila - Orem, UT
John's work was very professional. The overall service from Western Heating and Air Conditioning took time and office workers were a little confused about some of the work that was needed for the finishing up of the repairs for Carbon Monoxide leakage problem. Technicians who installed the combustion air pipes did a great job!
Great Service
Berney - Orem, UT
Wesley D.
Performed ac tune up. Blower wheel is little dirty. Filter is dirty, I Replaced filter. Temp split is a little high but still good. Blower capacitor is a little low. Static pressure is high due to not enough return air and filter. Condenser capacitor is high on the fan and compressor side. Contactor has burning marks on it. Tightened up the disconnect and contactor connections. Recommend doing an A/C tune up kit. You didn’t want to do the kit at time of service. You purchased a box of 1†filters. System is up and running when I left.
Tracy F.
Furnace changeout and ac add on with Airscrubber
Taylor G.
Came out for no heat on a 2015 furnace. Found the flame sensor was not testing in specs. I cleaned sensor now it reading at a 2.5. Gave option to replace and msc to prevent Thai from happening again. Both options were declined at this time. All other parts were working properly. System was working properly when I left the call.
Wesley D.
Put vibration pads under front corners of unit. System is level and up and running when I left
Wesley D.
System is running well. Return drop isn’t big enough. Blower motor is amping high do to the return static pressure. Talked about the upgraded filter. Surge protectors and doing the filter package. System is running within specs and is up and running when i left.
Spencer D.
Complete AC tuneup I inform customers capacitor is testing low and that the outside condenser coil needs to be clean.
Taylor G.
Came out for a prepaid msc ac tune up. Ac is a a 2007 Bryant. Found the filter was dirty needs to be replaced. Replaced today with tune up. Found the blower motor was caked with debris. Found it to also be leaking oil. Found the 45 for the 3/4 drain line for coil is crack recommended fixing to prevent water from getting into furnace. Option declined today. Found no other issues with system. All electrical components are testing properly and working properly toady, see health report card. System was working properly when I left the call.
Ryan H.
Maintenance plan AC tuneup. Performed full AC tuneup. AC is operating properly. Everything is working according to manufacturers recommendations. See health report card for more info. Customer has an old water heater they would like to make it last as long as possible. A water heater tuneup may help protect the water heater. Included prices.
Kevin K.
Ac start up added a few ounces of 410a
Robert P.
Came to residence for prepaid WSC tune-up on a '07 Bryant ac system. Equipment functional upon arrival. Upon inspection of the outdoor condenser, I found all components are operating properly. All electrical measurements are well within manufacturer specifications and the unit is functioning correctly and smoothly. Moving inside, I found the 16x25x4 filter was dirty and replaced it with homeowner approval. The temperature split across the evaporative coil is good, indicating a proper charge of refrigerant. The electrical and mechanical systems are working well. See health report card for any specific information. I mentioned that the furnace doesn't have a gas drip leg meaning it's out of code. I told her it was about $190 for us to put one in and ensure proper installation and function. I noticed the water heater does have one. I also mentioned we now offer annual water heater maintenance as part of the Western Savings Club for $120 annually. We come flush the water heater to the a
Easton@westernheatingair.com
Fatima invited us out today for an AC tune up! The system was installed by us two years ago and is in great shape! There was only one part that was starting to show some wear and that was the capacitor. I recommended a hard start to help out with the load. Thank you for having us out today!
Hunter B.
Upon arrival I turned ac on and system had no power, after looking at wiring, fueses and breakers the SSU switch had gone bad. I replaced SSU and got system running. I put gauges on the ac and added refrigerant to match specifications. Everything is operating properly upon leaving
Kade C.
Looked at three control heads for a mini split unit. Systems were not whopper rating due to incorrect settings on the remote. Also control has not been cleaned in sometime. I removed the filter and great from all three heads and cleaned them. Verified with all three units that when remote settings are proper units operate as they should. I also verified condenser is functioning as it should and is clean. All three units are running upon my departure.
Tyler B.
I preformed 2 AC tune ups today. The systems are old and have bad static. The compressors both are over amping at start up, i put a hard start on each to prevent this from damaging the systems. A comfort adviser is going to come out and give a price for 2 new AC’s. Both AC’s where running when i left.
Hunter B.
Performed start ups on ac, checked levels of refrigerant, unit is right were it needs to be. Also leveled condenser to slope forward slightly as well as leveled it left to right. System is operating properly.
Gabriel B.
I performed an AC tuneup on a 2019 Amana system. The system is working properly. There is some dirt in the blower wheel and evap coil. But it’s not affecting the air flow yet. The the outside condenser coil has quite a bit of cotton wood lint around it, I washed it and recommend Neil to wash it with the garden hose monthly or so. The air scrubber bulb was burnt out. Neil approved its replacement. The new build was installed and has one year warranty. The air scrubber was working fine when I left. See health report card.
Robert P.
Came to residence for prepaid WSC tune-up on a '20 ac system. Equipment functional upon arrival. Upon inspection of the outdoor condenser, I found all electrical and mechanical components are operating properly. All electrical measurements are within manufacturer specifications and everything is running well. Moving inside, I found the blower run capacitor is measuring low and needs to be replaced to ensure proper operation of the blower motor and to make sure the system is running as efficiently and safely as possible. I also found the blower wheel is very dirty and should be cleaned as soon as possible to make sure the equipment stays functioning correctly for a long time and to improve air quality and airflow throughout the residence. All other components and measurements are good. See health report card for any specific information. Equipment functional upon departure. Thanks for your business and have a great day!
Wesley D.
Performed ac tune up. System is running well and with in specs. Condenser is showing quite a bit of wear. Don’t know how much life is left in the compressor. We talked about replacement and having someone come out to replace it. You would like to wait and see if it lasts through the summer. System up and running when I left.
Spencer D.
Complete AC tuneup clean the blower wheel and evaporator coil also replaced flame sensor.
Easton@westernheatingair.com
Ronald and Michelle invited us out today for an AC tune up. The unit was installed in 2008 and is starting to show its age. Today I replaced the capacitor and contactor. Added a Hard Start kit and left Ron with a couple filters. Overall, everything that we did today should improve the life of the system and help it to start up easier. System was up and running when I left.
Gabriel B.
I performed an AC tuneup for a 1998 Bryant system. The system is working but it has some issues that need to be address; - the capacitor for the blower motor is weak and unreliable. Craig said that the motor was replaced by another company recently. Craig will try to get a hold of them to see if they will change that capacitor. - the capacitor for the compressor is also testing below factory specs and it should be replaced. - the contactor for the compressor has signs of burning and pitting it also should be replaced. - the evaporator coil has lots of rust, but it seems to be working okay. My recommendation is to keep maintenance in this system and start to make preparations to replace for a new one.
Ryan H.
Maintenance plan AC tuneup. Checked out the entire system. No problems found. See health report card for more info. Included prices for a surge protection device and a hard start kit. Both of these items will help the system continue to work well.
Gabriel B.
I performed an Ac tune up on a 2008 Amana system. The system is working properly but showing signs of age. See health report card for more details.
Spencer D.
Complete duel AC tuneup and sign customer up for MSC
Robert P.
Came to residence for prepaid MSC tune-up on a '14 ac system. Equipment functional upon arrival. Upon inspection of the outdoor condenser, I found all systems are functioning correctly and all components are working well. I did see that the compressor is amping a little high on startup, but it is within manufacturer specifications at this time. I recommended adding a hard start to help the unit but the homeowner declined for now. Moving inside, I found all measurements are good and everything is in good working order. The blower and evaporative coil are fairly clean and the system is cooling well. See health report card for any specific information. Equipment functional upon departure. Thanks for your business and have a great day!
