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  • We Do Things Right The First Time

Air Conditioning & Heating in Payson, UT

We Do Things Right The First Time.
Google Rating
4.9
Based on 265 reviews

If you are in need of an HVAC contractor you can rely on, call the pros you at Western Heating & Air! We have provided heating, air conditioning and indoor air quality services to the residents of Payson, UT and the surrounding areas since 1995! Our award-winning service is unmatched.

Read a few of our reviews below to find out why your neighbors consider us to be their preferred heating and air company in Payson, UT.

Local Reviews
for Payson, UT

Western Heating & Air Conditioning (Orem) Rated 4.9 out of 5 stars based on 22 customer reviews
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Map of Payson, UT

He was professional and very helpful. He explained everything to me.




Review of Western Heating & Air Conditioning (Orem)

Excellent service


Response from Western Heating & Air Conditioning (Lehi):

So great to hear Teresa, thank you for the 5 star review for Easton!


Map of Payson, UT

Great help in providing what was needed




Review of Western Heating & Air Conditioning (Orem)


Response from Western Heating & Air Conditioning (Lehi):

Hello Barbara, thank you for giving Jeff a 5 star review!


Map of Payson, UT

Great work, professionally done.




Review of Western Heating & Air Conditioning (Orem)


Response from Western Heating & Air Conditioning (Lehi):

You are so wonderful Jeff for giving Wes a 5 star review!


Map of Payson, UT

Great service




Review of Western Heating & Air Conditioning (Orem)


Response from Western Heating & Air Conditioning (Lehi):

Good Afternoon Debbie, your 5 star review for Tyler B is greatly appreciated.


Map of Payson, UT

it was fine




Review of Western Heating & Air Conditioning (Orem)

just had a quote.


Map of Payson, UT

Technician--Adam was the best




Review of Western Heating & Air Conditioning (Orem)

Definitely the BEST Technician sent out, thus far. Courteous and respectful and very knowledgeable. Didn't make us feel like another quick appointment. Thanks, Adam!


Response from Western Heating & Air Conditioning (Lehi):

Yay! Gwen we do value Adam so much, he is amazing. We appreciate your review!


Map of Payson, UT

Fast service. Friendly Tech.




Review of Western Heating & Air Conditioning (Orem)


Response from Western Heating & Air Conditioning (Lehi):

Debbie, we appreciate you giving our technician Parker a 5 star review!


Map of Payson, UT

thorough and convenient




Review of Western Heating & Air Conditioning (Orem)


Map of Payson, UT

Great service. Polite technician




Review of Western Heating & Air Conditioning (Orem)


Map of Payson, UT

Thorough and considerate




Review of Western Heating & Air Conditioning (Orem)

Derek was patient while trying to figure out what was wrong with our furnace. He listened to me as I tried to explain the problems we had been experiencing. I appreciate that he wasn't just trying to get out of there, but to make sure things were made right.


Great Service




Review of Western Heating & Air Conditioning (Orem)

Jessica was very professional and did a great job in our heating service. Also provided some on-site for a future install. Thank you!!!!


Excellent service




Review of Western Heating & Air Conditioning (Orem)

Very professional and courteous. Thanks.


Awesome serivce!!!




Review of Western Heating & Air Conditioning (Orem)

We would refer him to all our friends!!!


Great job




Review of Western Heating & Air Conditioning (Orem)


Always the Best




Review of Western Heating & Air Conditioning (Orem)

Mike makes us feel like he is working on his home. He took the time to find the problem and resolve it. Thank goodness it was minor. Thank you


Always the Best




Review of Western Heating & Air Conditioning (Orem)

Love this Company. Our service rep,Mike, was superb. Made me feel like he was working at his own home. So he wanted to be sure it was done right


Super nice and on time!




Review of Western Heating & Air Conditioning (Orem)


We eastern heating and air good service




Review of Western Heating & Air Conditioning (Orem)

Good service


Great




Review of Western Heating & Air Conditioning (Orem)


love the maintenance agreement love the 100 consistent good service never a problem using you for 8 plus years




Review of Western Heating & Air Conditioning (Orem)

all service men are respectful, thorough, nice and full of good info. My furnace is 16 years old and has no problems due to regular maintenance. I love the honesty and integrity of the company. I would recommend them to anyone and do often.


excellent service




Review of Western Heating & Air Conditioning (Orem)

On-time arrival, professional assessment, quick service, and courtesy were included in my experience as a customer with this business. Mike M made the transaction a pleasure and he should be commended for his efforts.


Satisfied customer




Review of Western Heating & Air Conditioning (Orem)

Easy and convenient


Easton F.

Easton F.

Teresa called us out today to come see why her AC wasn’t cooling. After going through the system I found that the capacitor on the condenser unit had gone bad. I replaced this today and Teresa also joined our Western Savings Club! AC was running when I left

Near S 950 W, Payson, UT 84651
Ben N.

Ben N.

The 2018 bryant ac was not working. The issue switch common wire had burned to ground. They need a surge protector to prevent other issues from happening. Today I did a 29 point ac tune up. He signed up for 5 msc plan. I put in a new filter today. Ac running when I left.

Near S 5825 W, Payson, UT 84651
Jeff M.

Jeff M.

Call no cool. Found thermostat to have bad batteries. Replaced batteries and unit came on. Checked temperature split, amp draws, and health of capacitor everything performing well. Batteries were cause of no cooling. System up and running on departure. Signed up on Western Savings Club. Compressor is over amping with LRA amps if we wanted to try to combat this recommend installing a hard start kit and it will help bring down the initial crank on amps being pulled. Recommendations refer to estimates.

Near N Loafer Dr, Payson, UT 84651
Jeff M.

Jeff M.

AC no cooling service.

Near N Loafer Dr, Payson, UT 84651
Spencer D.

Spencer D.

It was a service call. I ended up doing an the outside coil I ended up doing a full AC tuneup and cleanFrom there we found out that the blower motor needs to be replaced and the blower wheel is dirty, Both capacitors are testing well. Both capacitors are testing well. The TXV line is also clogged. I emailed the wes estimates and Clint will be coming out here Thursday afternoon.

Near S Main St, Payson, UT 84651
Jeff M.

Jeff M.

Call no cool. Refrigerant very low. Physical condition of liquid line showing residual oil all over the line suspected refrigerant leak at a braze joint on this side. Checked joints after removing oil and dust contaminants and suspected joint between filter drier and condenser unit. Tested with bubbles and leak found at this braze joint, refer to attached video. System would need to be evacuated of all refrigerant and ideally flushed with R11 because if this leak was present when vacuum was being applied its just pulling atmospheric contaminants that can lead to acids being created which will have a negative effect on longevity and reliability of equipment. Once this is done filter drier would need to be removed and replaced with a new one and rebrazed into the system. System would Ben need to be pressure tested and once passed would then proceed to a vacuum test and it should hold below 500 microns to pass. Then refrigerant can be weighed in and system should operate appropriately. A

Near 700 W, Payson, UT 84651
Jeff M.

Jeff M.

AC Service refrigerant leak detection.

Near W 200 S, Payson, UT 84651
Payson, UT - AC Service refrigerant leak detection.
Gabriel B.

Gabriel B.

I performed an AC tune up on a 2012 Bryant system. The system is working properly. I changed the filter for the main and the downstairs system. I turned the filter reminder alert off in the thermostat. System was working properly when I left. See health report card for more details.

Near 550E300N, Payson, UT 84651
Hunter B.

Hunter B.

Upon arival equipment was running fine, the issue was the thermostat wasn’t connected to wifi We rebooted the router We reset the WiFi and the phone to enable it to find the WiFi Tech support closes at 3 so we were unable to call support. Went into advanced program settings

Near W 1260 S, Payson, UT 84651
jake@westernheatingair.com

jake@westernheatingair.com

First year tune up Installed capacitor Ac running upon departure

Near N 700 E, Payson, UT 84651
Ben N.

Ben N.

The ac was freezing over. The refrigerant levels and air flow is good. They are running the unit at night when it is to cold. We are going to get a head pressure kit and come back this afternoon and put it in. I put in the head pressure kit. This will turn the outside ac fan to a slower speed if pressures go to low. When pressures rise back up the fan will go back to normal speed. This is going to help there system not freeze up. The ac was running when I left.

Near S 550 E, Payson, UT 84651
jake@westernheatingair.com

jake@westernheatingair.com

Ac tune up Replaced supco surge protector for furnace Ac running upon departure

Near S 300 W, Payson, UT 84651
Gabriel B.

Gabriel B.

I performed an AC tune up on a 2014 Bryant system. The system needs some maintenance. The capacitor for the compressor is weak. A weak capacitor is unreliable and prone to fail and when that happened it can damage the compressor causing expensive repairs, I recommend replacing as soon as possible. The compressor contactor shows signs of age and could be replaced as well. The refrigerant levels seem to be low. Today the temperature is pretty low and is hard to get accurate readings. The blower motor is really dirty, I recommend a cleaning. See health report card for more details.

Near Saddlebrook Dr, Payson, UT 84651
jake@westernheatingair.com

jake@westernheatingair.com

Ac tune up Customer had a Supco surge protector and recommended replacing (installed) Recommended hard start kit to lower LRA (at 220) (installed) Recommended replacing expansion tank due to there being no air pressure

Near N 700 E, Payson, UT 84651
Easton F.

Easton F.

I came out today for an AC tune up! Everything around the AC is looking great! The main concern is the blower motor. It is leaking oil and has quite a bit of build up on it.

Near S 30 E, Payson, UT 84651
Tyler B.

Tyler B.

I preformed an AC tune up today, the whole system is 21 years old, the blower is dirty and is getting unfiltered air, the static is bad due to a small coil making a choke point, the contactor has bad burning and pitting on it, the cap is reading 9% out of range, and the fan is leaking oil. The customer wants to keep the system going for another year or to before replacing, i recommended replacing the cap and possibly cleaning the blower to help that happen. AC was running when i left.

Near Spur Ct, Payson, UT 84651
Ben N.

Ben N.

I came to do two ac tund ups. The upstairs ac had a 37degree temp split. Filter was dirty. He wants to buy his own. Contactor has lots of pitting. He wants to wait on that. Downstairs unit is noisy. Recommended a hard start and ac renew. He did not want to do that today. Downstairs ac ready to run this year. Upstairs unit needs a new filter. It is not ready to run this year without a new filter.

Near S 500 E, Payson, UT 84651
Ryan H.

Ryan H.

Older furnace. Flame sensor dirty. Cleaned the flame sensor. Gave estimate to replace the flame sensor. It will need to be ordered from Lennox as it is not a very common one anymore. Included prices for maintenance plan to provide regular maintenance. Due to age of the furnace customer may want to consider replacing it to get better efficiency and warranties on the parts. Can have a supervisor come by to discuss prices if desired.

Near Wasatch, Payson, UT 84651
Robert P.

Robert P.

Came to residence for prepaid MSC tune-up on a '02 ac system. Equipment functional upon arrival. Upon inspection of the outdoor condenser, we found the fan motor and contactor are starting to show their age but are still functioning well. All other components are good to go. Moving inside, we found that everything was operating as it should and within manufacturer specifications. See health report card for any specific information. I mentioned we now offer annual water heater maintenance as part of the Western Savings Club for $120 a year for maintenance. Homeowner declined for now but will consider. Equipment functional upon departure. Thanks for your business and have a great day!

Near Brookside Ct, Payson, UT 84651
Robert P.

Robert P.

Came to residence for prepaid MSC tune-up on a '06 ac system. Equipment functional upon arrival. Upon inspection of the outdoor condenser, I found the fan motor is barely over amping, indicating it is starting to die. However, there are no signs of the motor starting to seize, so it should still have a few years of life left in it. I also found the compressor motor is amping much more than it should and recommend adding a hard start kit to add extra life to the unit while using less power and saving money on utilities. Moving inside, I found the 24x25x4 filter was dirty, even though it had only been a few months since replacement. I replaced the filter with homeowner approval and recommend we keep watch on it to see if it continues to get too dirty too fast. One thing that can be added is an AirScrubber that will help purify the air and surfaces in the home and will help prevent as much dust from forming or circulating in the home. I also found the blower wheel and evaporative coil a

Near S 6000 W, Payson, UT 84651
Kade C.

Kade C.

AC tuneup on a 2014 I CP air conditioning unit. System is in good condition today with all test within manufacture specification. I did find the April air filter to be dirty I replaced it today while I was here with a filter supplied by the customer. I also noticed the water heater did not have a drip leg on the gas line, or an expansion tank. Customer says water heater has been making noises and will be replacing it within the next year. I have included an estimate for replacement of water heater, as well as and addition of an expansion tank, and to add flow tech technology to reduce mineral deposits on tank. AC is up and running upon departure.

Near E Canyon Rd, Payson, UT 84651
Robert P.

Robert P.

Came to residence for prepaid MSC tune-up on a '16 Goodman ac system. Equipment functional upon arrival. Upon inspection, I found the outdoor condenser to be amping a little hard when it comes on. It's still within specifications, but I recommend having us install a hard start kit to help the unit last longer. The outside disconnect was also covered in webs and old wasp nests, which I removed and cleaned off. The condenser is in good shape overall. On further inspection inside, I found the system to be clean and functioning well. All other components are operating properly and within manufacturer specifications at this time. See health report card for any specific information. Equipment functional upon departure. Thanks for your business and have a great day!

Near E 470 S St, Payson, UT 84651
Gabriel B.

Gabriel B.

I performed an AC tune on a 2015 Lennox system, the system system was running but with some concerns. The condenser coil was really dirty and the compressor capacitor was testing below factory specs. I changed the filter. I cleaned the condenser coil. I replaced the capacitor. I added AC Renewal to the system to increase its longevity and to run quieter. Club membership was renewed.

Near W Utah Ave, Payson, UT 84651
Wesley D.

Wesley D.

Performed 2 A/C tune ups. Both system electrically are running with in specs. Up stairs system has high static which you are aware of. Systems do not have any surge protection or wet switch’s. Both systems do not have any IAQ. Down stairs system has a 4” filter cabinet with 1” filter in it. 4” filters are good for 6 months and 1” filters need to be replaced once a month. Recommend running 4” filter in downstairs system. You are up for renewal on tunes ups. Systems are both up and running when I left.

Near S 6000 W, Payson, UT 84651
Kade C.

Kade C.

Performed AC tuneup on a 2016 Bryant air-conditioning system. System is in overall good condition. I noticed the capacitor which acts like a battery to help the unit start up was measuring low. I replace the capacitor today. I also noticed the filter was dirty. I replace the filter today. Also noticed that there was no drip legs installed on the water heater or furnace. Installed drip legs as well. System is up and running and ready for summer. Thanks for your business!

Near N 600 E, Payson, UT 84651
Grateful To Our Clients Thank You Utah!
Mary Bonham
Mary Bonham
04:33 22 Jun 21
Western Heating and Air have been reliable and they keep our furnace and AC running well!
Charles Wright
Charles Wright
22:09 21 Jun 21
Have used them in the past with AC/Furnace issues. Called them again to do a checkup since we had a small issue. They took care of everything and made sure things were working. Great service!
Sarah Jackson
Sarah Jackson
16:51 21 Jun 21
It's too hot to have a broken AC for the weekend! I was so relieved that Ben could come out earlier than scheduled and repair my AC. Ben was awesome! He is very friendly and makes the whole experience very comfortable. He is very knowledgeable and gave me really good maintenance advice. The price was about what I expected. Very happy with the work done and very happy I purchased the maintenance package.
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