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  • We Do Things Right The First Time

Air Conditioning & Heating in Pleasant Grove, UT

We Do Things Right The First Time.
Google Rating
4.9
Based on 263 reviews

Air Conditioning & Heating in Pleasant Grove, UT

Top Heating & Air Conditioning Service in Pleasant Grove

Living in Pleasant Grove, UT, you will notice that the temperature highs and lows are fairly even whereas the humidity level never gets very high. These differences in Pleasant Grove’s climate can directly impact your home’s heating and air conditioning as well as indoor air quality. It may require more energy to heat your home since humidity levels are low and you will also need an HVAC system to keep your home heated and cooled throughout the year.

Maintaining your HVAC system is key to its lifespan as well as its operation. At Western Heating & Air, we make it easy to maintain your home’s HVAC system with our Western Savings Club. When you have your heating and air conditioning system on our maintenance plan, your HVAC system will be serviced seasonally, you will receive discounts on repairs and services and you will receive priority service.

Our comprehensive heating and cooling services include:

Just as it is important to keep your HVAC system operating smoothly, it is also important to keep your home’s indoor air quality at an optimal level. Poor indoor air quality can adversely affect your home’s HVAC system, your health and your home’s furniture. Getting a whole home humidifier installed is a great way to combat poor indoor air quality.

Call us today get your heating and air conditioning system repaired, maintained or replaced. To read our Pleasant Grove area customer reviews, check below!

Local Reviews
for Pleasant Grove, UT

Western Heating & Air Conditioning (Orem) Rated 4.9 out of 5 stars based on 68 customer reviews


Map of Pleasant Grove, UT

Great Service




Review of Western Heating & Air Conditioning (Orem)


Response from Western Heating & Air Conditioning (Lehi):

Hello Chelsea, thank you for the 5 star review for Tyler B.


Map of Pleasant Grove, UT

Great service, Speedy response.




Review of Western Heating & Air Conditioning (Orem)


Response from Western Heating & Air Conditioning (Lehi):

Hi Greg, thank you so much for the review for Devante!


Map of Pleasant Grove, UT

Great Service!




Review of Western Heating & Air Conditioning (Orem)

Very helpful on explaining details about the AC and furnace. On life value and upkeep.


Response from Western Heating & Air Conditioning (Lehi):

Hello JP, thank you so much for giving Gabriel a 5 star review!


Map of Pleasant Grove, UT

Great Tech!




Review of Western Heating & Air Conditioning (Orem)

The tech was knowledgeable and friendly. And got the job done fast. Had sticker shock at the price and additional fees, Devante did waive one of the fees which helped. He explained that he didn’t have the right part so had to install an upgraded part (dual capacitor)


Response from Western Heating & Air Conditioning (Lehi):

Hi Michael, thank you for the review for Devante!


Map of Pleasant Grove, UT

Technician was excellent




Review of Western Heating & Air Conditioning (Orem)

Wes did a nice job of explaining what he was doing and walking through issues. I’d be glad to have him back.


Response from Western Heating & Air Conditioning (Lehi):

You are so great Will, we appreciate your kind review for Wes!


Map of Pleasant Grove, UT

Amazing Service




Review of Western Heating & Air Conditioning (Orem)

Tyler did an amazing job. I asked about suggestions given that the unit is older. He is super knowledgeable and helpful in planning to update my system.


Response from Western Heating & Air Conditioning (Lehi):

Hello Dave, thank you for giving Taylor a 5 star review!


Map of Pleasant Grove, UT

Great Service




Review of Western Heating & Air Conditioning (Orem)


Map of Pleasant Grove, UT

Great and thorough service




Review of Western Heating & Air Conditioning (Orem)


Response from Western Heating & Air Conditioning (Lehi):

We appreciate you Joe, Kade is a wonderful team member here at Western and very knowledgeable.


Map of Pleasant Grove, UT

Excellent service, the technician was knowledgeable and explained things well.




Review of Western Heating & Air Conditioning (Orem)

I was very happy with the service and the work that he did. I strongly recommended Western Heating and Air; the technicians know what they are doing and they are efficient with their work.


Response from Western Heating & Air Conditioning (Lehi):

You are so wonderful Jacklin, we are thankful for the review for Taylor G.


Map of Pleasant Grove, UT

Simple and to the point




Review of Western Heating & Air Conditioning (Orem)

My experience with Ryan Hansen was great! I was disappointed to hear that my repairs would be costly, but he was very helpful and direct, answering my questions without being round about or pushy. He also wanted to make sure I knew about all of the options available to me, and did not treat me like I had no idea what was best. I would be happy to have him back. Thanks, western heating and air for great service!


Great Service!




Review of Western Heating & Air Conditioning (Orem)

Garret replaced a part and solved the problem. Awesome!


Great service!




Review of Western Heating & Air Conditioning (Orem)

Garrett was great to work with!


Amazing service.




Review of Western Heating & Air Conditioning (Orem)


Response from Western Heating & Air Conditioning (Lehi):

We love seeing a 5 star review, thank you Bart!


Excellent, and knowledgeable technician.




Review of Western Heating & Air Conditioning (Orem)

Jose did a great job fixing our furnace and doing a thorough job explaining the repairs to be made, and then doing them well.


Response from Western Heating & Air Conditioning (Lehi):

Amazing review Phillip - thank you for giving us 5 stars.


Great service!




Review of Western Heating & Air Conditioning (Orem)

Solved Problem


Response from Western Heating & Air Conditioning (Lehi):

Thank you Bob!


Timely Service when needed, Fixed the problem




Review of Western Heating & Air Conditioning (Orem)


Response from Western Heating & Air Conditioning (Lehi):

Richard, your 5 star review is appreciated so very much!


Friendly and detailed service




Review of Western Heating & Air Conditioning (Orem)

We’ve been using them for about 10 years and always been happy with their service. The technicians are very knowledgeable as well as respectful. The only issue we had this week was they missed their first appointment, which was odd for them. However they explained what happened, apologized and rescheduled. I would recommend them to all my friends.


Response from Western Heating & Air Conditioning (Lehi):

Susan, thank you for this kind review and I am so glad we were able to work everything out.


Very thorough and informative




Review of Western Heating & Air Conditioning (Orem)

Parker was very helpful in taking the time to explain everything about what was happening and what he was doing. He was very patient with my questions and his time and allowed me to learn what I wanted.


Response from Western Heating & Air Conditioning (Lehi):

Jason, happy to hear that Parker was so helpful, thank you for giving him 5 stars.


Cost was excessively high.




Review of Western Heating & Air Conditioning (Orem)

The part the technician changed in 10 minutes costs $9.00 in HomeDepot. However, I had to pay $244.00. The price was by al means excessively high. You have done work for us in the past and I have been satisfied, that’s why si called you, but this time you lost me as your client.


Response from Western Heating & Air Conditioning (Lehi):

Cesar, I am glad I was able to speak with you today and talk through your concerns with your appointment. I am really glad we were able to come to a conclusion and we got you taken care of.


Good service and friendly. I like not being pushed into buying something




Review of Western Heating & Air Conditioning (Orem)


Response from Western Heating & Air Conditioning (Lehi):

Great review


Great service




Review of Western Heating & Air Conditioning (Orem)

Nice young man


Response from Western Heating & Air Conditioning (Lehi):

We appreciate your review.


Friendly service, professional!




Review of Western Heating & Air Conditioning (Orem)

We had an excellent experience! He fixed our A/C and it's working awesome! I would definitely call this company again!


Response from Western Heating & Air Conditioning (Lehi):

Fantastic review and your 5 star rating is so wonderful.


Great, competent, friendly service.




Review of Western Heating & Air Conditioning (Orem)


Response from Western Heating & Air Conditioning (Lehi):

Stan, we appreciate you letting John come service your home today. Thank you for this 5 star review


Good service.




Review of Western Heating & Air Conditioning (Orem)


Response from Western Heating & Air Conditioning (Lehi):

Todd, we appreciate your review for Adam. Thank you!


Great service




Review of Western Heating & Air Conditioning (Orem)

Western Heating and Air provide high quality service. They tell you how it is and don’t try to sell you stuff you don’t need!


Response from Western Heating & Air Conditioning (Lehi):

K'Ann, you have explained Western so well, we appreciate this review greatly.


Ben N.

Ben N.

2005 trane ac not working. Filter dirty. Contactor pitted and burned. Today I did a tune up. Changed the filter. Changed contactor. ac was running when I left.

Near E 930 S, Pleasant Grove, UT 84062
Stephen  B.

Stephen B.

Ac changeout and ductwork

Near E 1000 N, Pleasant Grove, UT 84062
Ben N.

Ben N.

The 2003 ac was freezing up. Vapor saturation is at 33 degrees. They need a low ambient kit. Filter static pressure at .54. They want an estimate to replace the ac. R-22 system. They want an ecobee thermostat with the new ac. The ac was running when I left, but may freeze up again. Mark is coming out tonight to give an estimate to replace the ac.

Near S 1680 E St, Pleasant Grove, UT 84062
Easton F.

Easton F.

Kayla called us out today for an AC that wasn’t blowing cold air. When I got to the home I noticed that the compressor was not coming on. While going through diagnostics I found it to be the Capacitor on the condenser unit. Kayla had me replace that part today. The unit kicked right on and is now cooling. I mentioned a few other things around the unit that needed attention as well but Kayla just wanted the capacitor today. Thank you for having us out today!

Near S 740 W, Pleasant Grove, UT 84062
Ben N.

Ben N.

The 30 year old carrier ac was not working. The duel cap was a 0. Today I did a tune up. I changed the duel cap, contactor and hard start. The ac was running when I left.

Near S 300 E St, Pleasant Grove, UT 84062
Easton F.

Easton F.

Cody and Lizzy called us out today because the condenser unit outside had been acting funny. While going through diagnostics I found that the capacitor had fallen very far out of range. There was a connection on the board that wasn’t quite tight enough and I believe that to be the cause of the problem. Everything is working now!

Near S 1660 E, Pleasant Grove, UT 84062
Tyler B.

Tyler B.

I responded to a no cool call. Upon inspection i found that the capacitor was bad and in need of a new one. I made the customer aware of the problem and she had me put a new one in. I signed the customer up on wsc, she had me do the AC tune up while i was here today. After i finished the tune up the only things i found was the static is a little high but nothing of concern. The refrigerant pressures where high on the high side but this could be do the the house being 80 degrees inside. The compressor is also over amping at start up, this is the cause of the capacitor going bad. Customer had me add a hard start while i was here. AC was running when i left.

Near W 60 S, Pleasant Grove, UT 84062
Ryan H.

Ryan H.

AC not working. Upon initial inspection found that there was no power being supplied to the AC unit. Found the breaker was tripped. After resetting the breaker the unit started right up. AC unit is 21 years old. There is probably something going on to cause the breaker to trip. Because of the age recommend replacing the unit instead of putting money into it. Customer will see what happens. If the breaker trips again they will call back about replacement options.

Near W 2760 N, Pleasant Grove, UT 84062
Robert P.

Robert P.

Came to residence for prepaid WSC tune-up on a '13 Tempstar ac system. Equipment functional upon arrival. Upon inspection of the indoor unit, I found all internals including the filter are pretty clean. All electrical and mechanical components are operating properly. All electrical, static pressure, and temperature measurements are within manufacturer specifications at this time. The unit is cooling well and the airflow is good. Moving to the condenser, I found all parts and measurements are within their proper ranges. I cleaned off the disconnect and underneath the electrical panel and washed off the condenser. Please see the attached health report card for any specific information regarding your equipment. Also feel free to contact our office anytime with questions or concerns. The homeowner is up for renewal for their Western Savings Club Maintenance Program Membership for their furnace and ac. He didn't want to renew today but will in the future before the furnace visit in the

Near S 375 E, Pleasant Grove, UT 84062
Robert P.

Robert P.

Came to residence for prepaid WSC tune-up on a '15 Carrier ac system. Equipment functional upon arrival. Upon inspection of the indoor unit, I found the internals are fairly clean and the 16x25x1 filter is as well. All electrical and mechanical components are operating properly. All electrical, static pressure, and temperature measurements are within manufacturer specifications at this time. The unit has good airflow and is cooling well. Next I looked at the outdoor condenser and found the dual run capacitor was measuring low on both the compressor and fan sides. I recommended replacement as well as adding a hard start kit to help the capacitor last longer, help the unit run more smoothly and efficiently using less energy, and help the condenser last a lot longer. The homeowners approved and I installed both items. The unit is now drawing about half the power it was and is functioning smoothly. All other parts and measurements are within their proper ranges. I cleaned off the disconn

Near E 30 S, Pleasant Grove, UT 84062
Kade C.

Kade C.

Found unit with thermostat which was going blank. We verified all wiring is correct and proper. We performed an inspection and found that the static pressure was 1.39. I assume this was causing theUnit two work too hard. I returned today and installed new return drop and filter grate. System now has a static pressure of .6.

Near E Cherokee Dr, Pleasant Grove, UT 84062
Tyler B.

Tyler B.

I responded to a no cool call today. The unit that was not cooling was the main floor unit. Upon inspection i found that the dual capacitor was dead. Customer had me replace it. Systems started up just fine with the new cap. When I inspected the system further i found that the compressor is over amping and the static pressure is really bad. Customer had me add a hard start to help the compressor. I recommended having an April air kit installed to help the system get the air it needs. Customer is going to think it over. AC was up and running when i left.

Near W 3040 N St, Pleasant Grove, UT 84062
Devante W.

Devante W.

Upon arrival spoke with home owner briefly about a/c not cooling properly . After several minutes of troubleshooting found that dual cap has failed on system . Replaced cap with turbo 200 and checked system operations and at this time all ops are normal with system .

Near N 1000 E, Pleasant Grove, UT 84062
Easton F.

Easton F.

Sprayed down unit today. I still recommend a full condenser coil cleaning

Near W 60 S, Pleasant Grove, UT 84062
Gabriel B.

Gabriel B.

I performed an AC tuneup on a 2014 Carrier system. The system is working but with a major issue. The compressor/fan capacitor is reading 62% below manufacture specs. I recommend replacing before it fails. The static pressure is a bit high, but changing the filter regularly can help prevent overworking the system. I talked to JP and he gave the go ahead to change the capacitor. I changed the capacitor. I changed the filter. The system was working properly when I left. See health report card for more details.

Near W 60 S, Pleasant Grove, UT 84062
Spencer D.

Spencer D.

Dual AC tuneup. Replaced capacitor under warranty. Waive the labor charge because customer added a hard start. Everything is looking good other than the blower needs to be cleaned out. Thank you for choosing Western Heating & Air

Near W 1300 N, Pleasant Grove, UT 84062
Easton F.

Easton F.

Deborah invited us out today for an AC tune up. The system was installed in 2014 and overall is in good shape. The biggest issue with the system is the airflow. Deborah understands this and will wait until the next system to take care of it. As for today, everything tested really well and functioned the way that it should. I recommended a few different things we could do to keep on on the preventative maintenance but Deborah wants to hold off for now. Thank you for having us out today! AC was running when I left.

Near W 60 S, Pleasant Grove, UT 84062
Kevin K.

Kevin K.

6/5/21 warranty install - returned to put furnace up on a box added 20x25x1 filter upsized return drop from 8x20 to 8x24 * need to return to install b vent flex for exhaust pipe.

Near N 880 W St, Pleasant Grove, UT 84062
Kevin K.

Kevin K.

6/5/21 warranty install - returned to put furnace up on a box added 20x25x1 filter upsized return drop from 8x20 to 8x24 * need to return to install b vent flex for exhaust pipe.

Near N 880 W St, Pleasant Grove, UT 84062
Devante W.

Devante W.

Upon arrival spoke with customer about unit not cooling properly. After several minutes of troubleshooting found that condenser unit had fail run cap for compressor. Replaced cap and check system operations and all ops are normal unit has temp split of 56.4 / 78.6.

Near N 300 E, Pleasant Grove, UT 84062
Easton F.

Easton F.

We came out today on a complimentary AC tune up. The unit was installed by us in July of 2019. The system is working perfectly to spec as expected. No early signs of wear or anything that should give Gary any trouble through the summer. I noticed that the air scrubber bulb had gone out and I replaced that under warranty today. Thank you for having us out today!

Near W 1360 N St, Pleasant Grove, UT 84062
Easton F.

Easton F.

Henry invited us out today for an AC tune up. The system was installed by us about 5 years ago. Almost everything throughout the unit looked great! However, There were a couple recommendations I had after going through everything. The condenser outside had picked up quite a bit of debris from trees around the house that we cleaned up today and the capacitor in the unit outback had dropped just past the 5% limit. I replaced the capacitor. Thank you for having us out today! AC was running when I left.

Near E 990 N, Pleasant Grove, UT 84062
Kade C.

Kade C.

AC tuneup on a 2009 Lennix air conditioner. System is having some struggles today. I found a weak capacitor on the blower motor as well as on the outdoor condensing unit. We replaced both of these today. Also I sprayed down the outdoor unit which was full of dirt and dust. That should also help your system be able to remove the heat from the house faster. All of the components check out today.

Near S 1100 E, Pleasant Grove, UT 84062
Tyler B.

Tyler B.

I preformed a full system tune up today. The system is from 2003, given its age there aren’t many problems. The static pressure is high for both heating and cooling, the inducer motor is amping very close to its limit, the temp split is high, and the fins are bent pretty good on the condenser. I recommend replacement over repair. Customer wants to let the system die, i let him know that nothing to bad will happen letting the AC die but with the furnace the older it gets the more we run into carbon monoxide issues. Especially with the inducer motor going out. Full system was running when i left.

Near N Murdock Dr, Pleasant Grove, UT 84062
Wesley D.

Wesley D.

Water was leaking due to coil defrosting. When through tune up. Coil is really rusty. Possible refrigerant leak. I don’t know how much life is left in air handler. System is up and running now with a good temp split. System up and running when i left.

Near N 300 E, Pleasant Grove, UT 84062
Grateful To Our Clients Thank You Utah!
Sarah Jackson
Sarah Jackson
16:51 21 Jun 21
It's too hot to have a broken AC for the weekend! I was so relieved that Ben could come out earlier than scheduled and repair my AC. Ben was awesome! He is very friendly and makes the whole experience very comfortable. He is very knowledgeable and gave me really good maintenance advice. The price was about what I expected. Very happy with the work done and very happy I purchased the maintenance package.
Kevin Diehl
Kevin Diehl
17:22 19 Jun 21
Kade was awesome. He was professional, honest and got the job done. We will definitely use this company in the future.
Christopher Smith
Christopher Smith
17:17 19 Jun 21
Felicia was an absolute life saver. One of the best customer service experiences I’ve had. Incredibly responsive and personable. Would 100% recommend getting service done with Western. Felicia.... THANK YOU!
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