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  • We Do Things Right The First Time

Air Conditioning & Heating in Provo, UT

Google Rating
4.9
Based on 474 reviews

Air Conditioning & Heating in Provo, UT

Expert AC & Furnace Services in Provo

With it being equally hot and cold throughout the year in Provo, UT, it is highly recommended that you get your heating and air conditioning system serviced twice a year. To get the best results, you should have your HVAC system serviced once before the cooling season and once before the heating season.

Since we know how important maintenance is to the longevity of your heating and cooling system, we have designed our Western Savings Club to make it more cost effective to have your HVAC system serviced on a regular basis. When you are a member of our maintenance program, you will receive VIP priority service, discounts on service calls and repairs and regular servicing of your heating and air conditioning unit.

Sometimes you may not be able to catch your HVAC’s system’s issues until it is too late. To address that issue, we provide repair and replacement services. If your HVAC system is reaching the end of its service life, replacing your HVAC unit with a newer and more efficient unit can be a worthwhile investment.

At Western Heating & Air, we offer a variety of heating and cooling services, such as:

Give us a call today to get your heating and cooling system repaired, serviced or replaced. To see what other customers in Provo are saying about our work, check out our reviews below!

Local Reviews
for Provo, UT

Western Heating & Air Conditioning (Orem) Rated 4.9 out of 5 stars based on 189 customer reviews


Map of Provo, UT

Another Great Experience




Review of Western Heating & Air Conditioning (Orem)

I have had consistently great service from Western. Gabriel, the technician, was professional and friendly. I appreciate that he was on time for the appointment, and that there was no pressure to purchase any service that I wasn't sure I wanted. I am very pleased with my experiences with Western Heating and Air, and am always happy to recommend them. Thank you!


Response from Western Heating & Air Conditioning (Lehi):

You are welcome AnnMarie, thank you for giving Gabriel a great review.


Map of Provo, UT

Furnace




Review of Western Heating & Air Conditioning (Orem)

Gabriel was very helpful beyond the call of duty.


Response from Western Heating & Air Conditioning (Lehi):

Jill, so great to see your kind review for Gabriel.


Map of Provo, UT

HE was wonderful!




Review of Western Heating & Air Conditioning (Orem)

Excellent communicator! A delight to have in the house!! Thank you for sending such a well trained, courteous employee.


Response from Western Heating & Air Conditioning (Lehi):

Ohhh Virginia, we love your review so, so much! Tyler B is such a delight and thank you for giving him a 5 star review.


Map of Provo, UT

Devante Wins




Review of Western Heating & Air Conditioning (Orem)

Good job done by Devante!


Response from Western Heating & Air Conditioning (Lehi):

Robert, you are so great! Thank you for giving Devante a 5 star review.


Map of Provo, UT

Excellent service




Review of Western Heating & Air Conditioning (Orem)

Western Heating and Air provides excellent, on-time service. Their personnel are friendly and super helpful, and considerate of any concerns you may have. I've been very pleased with their service.


Response from Western Heating & Air Conditioning (Lehi):

Sondra, we love visiting your home. Thank you for giving Gabriel a 5 star review


Map of Provo, UT

Wes




Review of Western Heating & Air Conditioning (Orem)

Great help


Response from Western Heating & Air Conditioning (Lehi):

Hi Patsy, you are so wonderful for giving Wes a 5 star review, thank you.


Map of Provo, UT

Awesome He cam on time, assesses the issue and planned the follow up in professional detail




Review of Western Heating & Air Conditioning (Orem)


Response from Western Heating & Air Conditioning (Lehi):

Thank you Sharon for giving Jeff a 5 star review.


Map of Provo, UT

Great Service




Review of Western Heating & Air Conditioning (Orem)

No complaints


Response from Western Heating & Air Conditioning (Lehi):

Thank you David for your 5 star review for Spencer


Map of Provo, UT

Great service




Review of Western Heating & Air Conditioning (Orem)

The cost was great with the $50.00 coupon


Response from Western Heating & Air Conditioning (Lehi):

Clint, we are so glad that you were able to use your coupon and giving Tyler B a 5 star review.


Map of Provo, UT

Prompt and Informative




Review of Western Heating & Air Conditioning (Orem)

Taylor was on time, friendly, and gave me good information about my unit, filters, and how to keep my system running efficiently.


Response from Western Heating & Air Conditioning (Lehi):

We are very pleased to see a 5 star review for Taylor


Great service and friendly




Review of Western Heating & Air Conditioning (Orem)


Response from Western Heating & Air Conditioning (Lehi):

Thank you for the 5 star review for Gabriel


Furnance yearly maintenance




Review of Western Heating & Air Conditioning (Orem)

Technicians were very professional and thorough The entire process was user friendly The prompts online were helpful in confirming the appointment The pricing of the service was appropriate


Response from Western Heating & Air Conditioning (Lehi):

Dick, thank you so much for giving Jake a 5 star review


Professional and Responsive




Review of Western Heating & Air Conditioning (Orem)

Two other companies were scheduling out 2-4 weeks. Western Heating and Air came out to diagnose the problem the day I called. Superb communication and service


Response from Western Heating & Air Conditioning (Lehi):

Jeff, we are so pleased to see your 5 star review, it has been our pleasure to help you! Thank you for the 5 star review for Devante.


Great Service




Review of Western Heating & Air Conditioning (Orem)

Spencer was very helpful answering all of my questions


Response from Western Heating & Air Conditioning (Lehi):

Hi Matt, thank you for the 5 star review for Spencer


Great warranty




Review of Western Heating & Air Conditioning (Orem)

Our air conditioner quit working because of an electrical storm. Western came and fixed it, explain the problem, and get everything for free. Great service great technician.


Response from Western Heating & Air Conditioning (Lehi):

Hi Dean, we are so happy that Kade was able to help you all out.


They just want your money.




Review of Western Heating & Air Conditioning (Orem)

Overpriced and they are only looking to sell you things.


Response from Western Heating & Air Conditioning (Lehi):

Hi Jeanette, we would love the opportunity to speak with you about your experience with us. We can assure you that we are focused on making sure all our clients are treated like family and have a great experience. Our operations manager will be reaching out to you shortly.


Plugged up lines cleared




Review of Western Heating & Air Conditioning (Orem)

Very pleased with service


Response from Western Heating & Air Conditioning (Lehi):

Hello Mr. Evans, so glad we could get Devante to your home to help today.


Competent service, good worker




Review of Western Heating & Air Conditioning (Orem)

Called Saturday abt AC fan not working. Was given window of 10:30-1:00 on Mon. Wes Denning came at 10:30 - first time any repair person has come at beginning of window.👍🏻Wes is very personable, explained what needed to be done and fixed the problem. Expensive but everything is now days.


Response from Western Heating & Air Conditioning (Lehi):

Good Morning Robert, thank you for the 5 star review for Wes.


Great service!!




Review of Western Heating & Air Conditioning (Orem)

Tyler is awesome! The overall experience has been above and beyond.


Response from Western Heating & Air Conditioning (Lehi):

Edson, thank you so much for the 5 star review for Tyler B


Swamp Cooler




Review of Western Heating & Air Conditioning (Orem)

The guy was knowledgeable, friendly. We appreciate everything he did. We will let others know about this company. Thank you for helping us.


Response from Western Heating & Air Conditioning (Lehi):

Hello Janne, thank you so much for having Gabriel to your home!


Very timely




Review of Western Heating & Air Conditioning (Orem)

Very pleased on the timely of the fix.


Response from Western Heating & Air Conditioning (Lehi):

Thank you so much for the 5 star review for Wes.


Great service




Review of Western Heating & Air Conditioning (Orem)


Response from Western Heating & Air Conditioning (Lehi):

Hi Cynthia, thank you for giving Ben a review today!


Great service, friendly, polite, knowledgeable, punctual.




Review of Western Heating & Air Conditioning (Orem)

we have been having issues with the new AC System, (purchased 1 year ago) it has not functioned as it should, the technician had factory rep. with him, the tried to resolve, were unable to get it to work correctly. It was decided that the system was to small, and a correctly sized compressor and cooling coils will be supplied to correct the problem, they made an appointment to do the work on the 21st of July, I'm satisfied with the solution.


Response from Western Heating & Air Conditioning (Lehi):

Hi John, it is always our pleasure to make sure that we are always giving 100% satisfaction guaranteed!


Above and beyond!




Review of Western Heating & Air Conditioning (Orem)

Tracy was efficient, professional and personable.


Response from Western Heating & Air Conditioning (Lehi):

Hi Wayne, we are very pleased to see your 5 star review for Tracy.


Great service




Review of Western Heating & Air Conditioning (Orem)

Spencer was quick, efficient, and extremely helpful in resolving our AC issue.


Response from Western Heating & Air Conditioning (Lehi):

Hello Kim, we are very blessed to have Spencer apart of our team at Western. Thank you for taking time to give him a review.


Taylor G.

Taylor G.

Came out for 2 prepaid furnace tune up. Furnace for the basement found no issues with the system. All electrical components are testing properly and working properly. Filter does need to replaced. I did a cleaning of furnace parts. Combustion analysis is burning properly. There was no co in supply duct. Found no cracks in the heat exchangers. See health report card for questions. Fuse was working when I left the call. Furnace for the main floor. I recommend we put a April air conversion kit in it is an old space guard filter. I did replace the filter today it was provided. Combustion analysis is proper. There is no CO in supply duct. Found no cracks in the heat exchanger. Blower and coil are both clean. All electrical components are testing properly and working properly. See health report card for questions. Furnace was working when I left the call.

Near N Canyon Rd, Provo, UT 84604
Jeff M.

Jeff M.

Call no heat. Found system trying to start up but it was getting to gas release in the ignition sequence but no gas was being released. Checked for voltage signal for gas and power was coming through to start up but valve was not opening. Gas valve is bad. Found the lower capacitor to have a 8% drop when checking on warranty status of equipment. The standard warranty ended in 2018 so equipment is out of warranty. Replaced capacitor for blower motor and replaced gas valve. System started up adjusted the gas pressures for appropriate burn and efficiency. O2%:6.7% CO:68ppm Flue Temp:295 Cleaned flame sensor while here to prevent any nuisance problems associated with flame sensor especially with the oxidation build up seen before cleaning. System up and running on departure.

Near Independence Ave, Provo, UT 84604
Stephen  B.

Stephen B.

Furnace replacement

Near N 500 E, Provo, UT 84604
Taylor G.

Taylor G.

Came out for prepaid wsc tune up. Furnace is a 2018. Found the filter is dirty per notes I replaced it. Found the evaporator coil is dirty should be cleaned. The furnace never tripped the high limit while I was here. All other components were testing properly and working properly. Furnace is burning clan. There is no co in supply duct. See health report card for questions. Gave options for coil cleaning and to renew wsc membership. I tried to call Susan no answer. I will email options over to her and we need to collect for filter cost. Furnace was working when I left the call. I used soap bubbles to check all gas line connections to make sure there was no gas leaks I found no gas leaks today.

Near N 500 E, Provo, UT 84606
Brenan S.

Brenan S.

I performed one furnace tuneup and completed a health report card. During the tuneup I found that the blower wheel was beginning to get dirty and the evaporator coil was dirty and was in need of cleaning. During the tuneup I found that everything else was running appropriately and within factory specifications. I did find that the static pressure was higher than normal at the evaporator coil. I advise the customer that the evaporator coil was dirty and was causing high static pressure. The customer authorized the cleaning of the evaporator coil. I cleaned the coil with a brush and a vacuum and sprayed it with evaporator coil cleaner. I did run the furnace after the service and verified that it was operating correctly. I watched the system run for 15 to 20 minutes before leaving and it was operating correctly when I left. I took before and after photos of the evaporator coil which I attached to this report.

Near Reese Dr, Provo, UT 84601
Taylor G.

Taylor G.

Came out to relight water heater. The gas company had shut the gas off and did not relight the water heater. I relit water heater it lit up. Per Robin just charge him $49 dispatch fee.

Near 500 N, Provo, UT 84601
Devante W.

Devante W.

Upon arrival spoke with customer about furnace not coming on . Customer said filter hadn’t been changed in a year , and the flue pipe was crushed . Repaired flue pipe and ran system checked . All ops are normal with system at this time .

Near W 770 S St, Provo, UT 84601
Brenan S.

Brenan S.

I performed two prepaid tuneups and completed health report cards for each system. The customer advised me that the upstairs furnace does not heat appropriately and often blows cool air instead of hot air and she keeps the thermostat set at a lower temperature because of this. I turned on the heat to the furnace and heard the furnace turn on and then turn off almost immediately. I opened of the furnace and watched it start and only light the first two burners then turn off. I removed the burners and cleaned them. I then turned the back on and it started all burners. I watched the furnace start without issue 6-8 times. During the tuneup I found that everything was running appropriately and within factory specifications. During the tuneup on the basement unit I found that everything was running appropriately and within factory specifications. The filter for the basement unit was dirty and I replaced it with one that the customer had on hand. I watched the upstairs furnace operate correct

Near N Navajo Cir, Provo, UT 84604
Spencer D.

Spencer D.

Complete 3 furnace tune ups and scheduled customer duct cleaning. She Pre paid with me today

Near Piute Dr, Provo, UT 84604
Kevin K.

Kevin K.

Change out thermostat to programmable April Aire 8463

Near Oakcrest Ln, Provo, UT 84604
Kevin K.

Kevin K.

Change out thermostat to programmable April Aire 8463

Near Oakcrest Ln, Provo, UT 84604
Devante W.

Devante W.

Upon arrival spoke with customer about furnace not properly working . Began troubleshooting found system with failed flame sensor . Other repairs were also need on furnace quote customer price to get system running up to standards. Customer would like to replace furnace rather than repair since furnace is 26 years old .

Near N 500 E, Provo, UT 84604
Easton F.

Easton F.

Today I came out on a service call/tune up. I found that the connection probes coming from the gas valve have become loose somehow. There is not a way for me to tighten these connections. I recommended replacing the gas valve on the furnace under warranty to prevent this issue from popping up again. For now I reconnected the wires going into the gas valve the best I could. Everything was working when I left

Near Alpine Loop, Provo, UT 84606
Brenan S.

Brenan S.

I performed a tuneup on one system and completed a health report card. The filter was dirty and the customer authorized its replacement. During the tuneup I found that the blower wheel was beginning to get dirty and is in need of cleaning. The customer advised me that the static pressure has been high in the past and anticipated that it would be high this time as well. When I took the static pressure reading the system was in low stage and was still a little high and I believe it would be higher if the system was in high stage during the test. Everything else was running appropriately and within factory specifications. I watch the furnace run for 20 to 25 minutes before leaving.

Near N 2580 W, Provo, UT 84601
Spencer D.

Spencer D.

Complete furnace tune up, blower wheel is dirty and needs to be cleaned . Emailed customer estimate Drain in basement needs to be cleared. Not draining fast enough to keep up with humidifier.

Near N 1450 E, Provo, UT 84604
Devante W.

Devante W.

Upon arrival spoke with tenant about furnace to operating correctly found , that gas was turn off to furnace . Turn gas back on to furnace and checked system operations, found system needing a new run capacitor and flame sensor. Quoted customer price for repairs . Customer will be in contact with office to schedule repairs.

Near 700 E, Provo, UT 84606
Ben N.

Ben N.

I came and added the large cover john ordered to the large swamp cooler. I also covered his ac condenser on the south east side of the building. John is now all ready for winter.

Near Mountain Vista Ln, Provo, UT 84606
Spencer D.

Spencer D.

Furnace tune up complete, Ignitor is testing high and needs to be replaced. Customer not home I emailed estimates and will return once I hear from customer. Fallow up next week

Near N 2920 W, Provo, UT 84601
Jeff M.

Jeff M.

Call no heat. Pilot would light appropriately but when call from thermostat was being initiated it wouldn’t light main burner and heat appropriately. Checked thermostat and it was closing ohms across the switch weren’t great but it would close but no power making it across the switch. Found that thermostat end of wire was an older wire then the gas valve end of wire suspected there be a possible connection loss problem at that old and new wire junction. No problem with that junction point found. Tested for continuity on the older wire and no continuity found, while new wire did. There is a break in the old wire somewhere. Jumped the gas valve to make sure equipment actually would come on and it did. In order to replace the run of wire we need access to the crawl space only known access point is the old furnace grill and currently there is an old decommissioned furnace in the way that would need to be removed. Once removed the. We can begin working a thermostat wire in and have a t

Near S 300 W, Provo, UT 84601
Asa@westernheatingair.com

Asa@westernheatingair.com

Preformed a furnace tune up, the unit was taken care of. Found some minor issues ( old water damage, etc) advised the homeowner with the set up she has for the return air use 1” filters not the 4”. Talked about how we can adjust the ductwork and furnace to make the 4” work and talked about the uv bulb. Furnace was running when I left

Near S 1440 E, Provo, UT 84606
Taylor G.

Taylor G.

Came out for no heat. Found Devante left power off to furnace due to blower motor being loud. He told tenant that he did that and they wanted it to be shut off. It was a lack of communication. I turned furnace back on and the motor is not to loud. Furnace was working when I left the call.

Near N 1890 W, Provo, UT 84601
Brenan S.

Brenan S.

I performed a furnace tuneup on one system and completed a health report card. During the tuneup I found that the 16x25x1 filter was extremely dirty and the customer authorized the replacement of the filter. I found that everything was operating correctly and within factory specifications. The customer signed up for a one year 2 unit MSC. The thermostat had a low battery warning and i but two new AA batteries in. I watched the furnace run for 20-25 minutes before leaving.

Near N 250 E, Provo, UT 84604
Gabriel B.

Gabriel B.

I performed a furnace tune up on a 2017 Carrier system. The system is fairly new, but because of poor installation the system is really dirty and has some signs of wear. The blower wheel is really dirty. The evaporator coil is dirty The flame sensor is quite corroded for its age. This happened because the gas pressure was not properly adjusted. I adjusted the gas pressure to 2.99inW and I cleaned the flame sensor. To prevent further damage to the system I recommend doing some duct work and installing an Aprilaire filter system. I talked to mr. Drummond about it and he would like us to call him in January to schedule this installation. I will send an estimate for the job with this invoice. See health report card for more details. Thank you for your business.

Near N 2420 W St, Provo, UT 84601
Jeff M.

Jeff M.

Furnace tune up and health inspection performed refer to health inspection report form. Overall system is performing very well. Filter was dirty so with permission replaced to get appropriate readings on airflow and temperature split. These Aprilaire Filters ought to be replaced about every 9-12 months depending on usage and overall environmental conditions. Electrically equipment performing very well, cleaned flame sensor for good measure but everything is measuring well within manufacturer specifications. No code updates needing to be made. System is burning clean and efficiently with no signs of breaches of heat exchangers, venting appropriately, and getting appropriate combustion air from outside. Furnace already green stickered on installation but combustion analysis and performance checked everything is in working order. System up and running on departure.

Near Aspen Loop, Provo, UT 84606
Spencer D.

Spencer D.

Complete furnace tune up and installed new air filter. Emailed customer estimate for new water heater and flow tech max.

Near Ash Ave, Provo, UT 84604
Grateful To Our Clients Thank You Utah!
sharrif dajany
sharrif dajany
16:43 23 Jan 22
Easton was very personable and very knowledgable. He walked us through the whole process as he made the repair. He also diagnosed some other issues that were going on and offered some potential solutions. He came out on a Saturday and his rates were the same as Monday thru Friday, and his service call rate was very reasonable. I would not hesitate to use his services again.
Emily Merrell
Emily Merrell
19:54 22 Jan 22
He did a great job! Thanks, Brenan!
Aaron Evans
Aaron Evans
19:31 22 Jan 22
Western Heating and Air has always taken great care of me as a customer. Spencer recently came with another technician he was training and they were super professional and did a great job looking over my HVAC system. Also did a minor repair.
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