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  • We Do Things Right The First Time

Air Conditioning & Heating in Provo, UT

We Do Things Right The First Time.
Google Rating
4.9
Based on 265 reviews

Air Conditioning & Heating in Provo, UT

Expert AC & Furnace Services in Provo

With it being equally hot and cold throughout the year in Provo, UT, it is highly recommended that you get your heating and air conditioning system serviced twice a year. To get the best results, you should have your HVAC system serviced once before the cooling season and once before the heating season.

Since we know how important maintenance is to the longevity of your heating and cooling system, we have designed our Western Savings Club to make it more cost effective to have your HVAC system serviced on a regular basis. When you are a member of our maintenance program, you will receive VIP priority service, discounts on service calls and repairs and regular servicing of your heating and air conditioning unit.

Sometimes you may not be able to catch your HVAC’s system’s issues until it is too late. To address that issue, we provide repair and replacement services. If your HVAC system is reaching the end of its service life, replacing your HVAC unit with a newer and more efficient unit can be a worthwhile investment.

At Western Heating & Air, we offer a variety of heating and cooling services, such as:

Give us a call today to get your heating and cooling system repaired, serviced or replaced. To see what other customers in Provo are saying about our work, check out our reviews below!

Local Reviews
for Provo, UT

Western Heating & Air Conditioning (Orem) Rated 4.9 out of 5 stars based on 161 customer reviews


Map of Provo, UT

Efficient and very helpful.




Review of Western Heating & Air Conditioning (Orem)


Response from Western Heating & Air Conditioning (Lehi):

Hi Karen, thank you for the kind review for Kade!


Map of Provo, UT

Excellent service




Review of Western Heating & Air Conditioning (Orem)

Very responsive. Diagnosed the problem quickly.


Response from Western Heating & Air Conditioning (Lehi):

Hello Chris, it is always our pleasure to serve you. Thank you for the 5 star review for Kade!


Map of Provo, UT

Great service!




Review of Western Heating & Air Conditioning (Orem)

Ben is very personable. I like that he explains what is wrong and why.


Response from Western Heating & Air Conditioning (Lehi):

Thank you Debbie!


Map of Provo, UT

Great Service




Review of Western Heating & Air Conditioning (Orem)

Gabriel was wonderful...he explained everything he checked and the one repair we needed. He went the extra mile and put in the salt my husband brought home for the water softener.


Response from Western Heating & Air Conditioning (Lehi):

Hi Marian, This is the sweetest review ever! Gabriel is such a great helper and we are lucky to have him!


Map of Provo, UT

Very friendly and efficient




Review of Western Heating & Air Conditioning (Orem)

Jake did a very good job. He arrived on time and worked quickly. He explain things well and cleaned up very well after himself. He did a great job. I am going to request him from now on.


Response from Western Heating & Air Conditioning (Lehi):

Jay, this is such a GREAT review! Thank you for giving Jake 5 stars.


Map of Provo, UT

Robert was friendly and quick. Appreciate his explanation and help👍👍




Review of Western Heating & Air Conditioning (Orem)

Great service👍👍


Response from Western Heating & Air Conditioning (Lehi):

Thank you so much Mark, we appreciate your 5 star review for Robert and having him visit your home for your AC Tune up.


Map of Provo, UT

Great Service, took time to explain how to troubleshoot further issues




Review of Western Heating & Air Conditioning (Orem)


Response from Western Heating & Air Conditioning (Lehi):

Thank you David for giving Ben a 5 star review!


Map of Provo, UT

They made it right!




Review of Western Heating & Air Conditioning (Orem)

They worked on a problem with our furnace and it caused another issue. Kade not only stuck with it until it was finished (over 2 afternoons) but didn’t charge me as the furnace was running before. They do great service and are honest in their business.


Response from Western Heating & Air Conditioning (Lehi):

Hi Cort, thank you so much for the honest and kind review, we are always here for our valued clients!


Map of Provo, UT

Great job!




Review of Western Heating & Air Conditioning (Orem)


Response from Western Heating & Air Conditioning (Lehi):

Good Morning Lynne, thank you for the 5 star review for Taylor!


Map of Provo, UT

Fast service




Review of Western Heating & Air Conditioning (Orem)


Response from Western Heating & Air Conditioning (Lehi):

Thank you so much Sarah for the 5 star review for Tracy


Outstanding service!




Review of Western Heating & Air Conditioning (Orem)

I have been a customer of Western Heating and Air for about seven years. In my experience, the quality of their service is consistently outstanding. The technicians are friendly, professional and a pleasure to work with; their work is thorough. I also appreciate that there is never pressure to buy a service or item I don't want. Please keep up the great work!


Response from Western Heating & Air Conditioning (Lehi):

AnnMarie, it is a great pleasure to always service our clients with our promise of 100% satisfaction guaranteed. We always back what we do with our Red Handkerchief promise. Thank you for the kind review for Ben and Western.


Great service




Review of Western Heating & Air Conditioning (Orem)


Response from Western Heating & Air Conditioning (Lehi):

We appreciate your 5 star review for Spencer!


Good work




Review of Western Heating & Air Conditioning (Orem)

Wesley was knowledgeable and communicated his findings very well to us. However, I felt that a mere service call to confirm what we had been told by another company should have cost less.


Great service as always




Review of Western Heating & Air Conditioning (Orem)


Response from Western Heating & Air Conditioning (Lehi):

Hi Richard, we appreciate you giving Ryan a 5 star review for your AC Tune up today!


Great service




Review of Western Heating & Air Conditioning (Orem)

Great service


Response from Western Heating & Air Conditioning (Lehi):

John, thank you for having Robert to your home to do your tune up and giving him a 5 star review.


Great service!




Review of Western Heating & Air Conditioning (Orem)


Response from Western Heating & Air Conditioning (Lehi):

Hi Ronald, thank you for the 5 star review for Easton.


Trustee and manager




Review of Western Heating & Air Conditioning (Orem)

Great company. They do a complete job.


Response from Western Heating & Air Conditioning (Lehi):

Thank you so much Chris for the 5 star review for Jason.


Great service, very professional




Review of Western Heating & Air Conditioning (Orem)

Thank you


Response from Western Heating & Air Conditioning (Lehi):

Thank you so much for giving Gabriel a 5 star review, we are so lucky to have him apart of our team.


Very pleased




Review of Western Heating & Air Conditioning (Orem)

I been a for as long as I’ve lived in my home. Always had great technicians and pleased with their work!


Response from Western Heating & Air Conditioning (Lehi):

Good Morning Joy, we just love Ben apart of our team, thank you for having him out!


Great Service




Review of Western Heating & Air Conditioning (Orem)

Wes Denning was very nice and let us know that although our units were operating well he advised us not to spend a lot on costly repairs that may come up because our units are 20 years old. He said there are rebates available now and may not be for very long. We told him we would decide what to do if future repair estimates were high.


Response from Western Heating & Air Conditioning (Lehi):

Hello Debbie, thank you so much for your feedback for Wes and our team!


Great service!!




Review of Western Heating & Air Conditioning (Orem)

Robert was professional and pleasant. I would definitely recommend his HVAC service for my friends👍


Response from Western Heating & Air Conditioning (Lehi):

Hello Mark, thank you so much for giving Robert a wonderful review and also 5 stars!


Great




Review of Western Heating & Air Conditioning (Orem)

My Tech’s that come and service my furnace and air conditioning units have always been efficient, knowledgeable. I always know that everything will work and be dependable! I appreciate all they do! Great Guys!


Great service! They knew exactly what they were doing. Very prompt and professional.




Review of Western Heating & Air Conditioning (Orem)

Jeff my tech was great knew exactly what he was doing. Prompt and polite. Thank you!


Semi annual furnace review-great service




Review of Western Heating & Air Conditioning (Orem)

Very pleased with today’s excellent service


Jeff




Review of Western Heating & Air Conditioning (Orem)

Ur company has always been GREAT for me. Service excellent!!!


Kevin K.

Kevin K.

Returned to add 4 x 10 x 6 supply duct into upstairs living room

Near S 980 W, Provo, UT 84601
Kevin K.

Kevin K.

Returned to add 4 x 10 x 6 supply duct into upstairs living room

Near S 980 W, Provo, UT 84601
Jeff M.

Jeff M.

Call no cool. Unit was off on arrival no sign of freezing. Checked and verified air flow. New filter and evaporator coil is clean. History gathered on service of equipment and a few years ago it looks like refrigerant was added into the system to get it cooling, suspected leak present in the system. Refrigerant pressures measured and it does look like we are low on refrigerant system would need refrigerant to be able to cool appropriately, but given age and cost may want to weigh cost of repairs vs cost of replacement. System is factory charge with a little under 6lbs of R22 refrigerant. System as a whole may be using about 6 lbs given length of line set. So we may be somewhere between 3-5lbs low on refrigerant. If repairs are wanted recommend trying to locate leak by adding a UV dye but as far as a band aid up and running now we would need to add refrigerant into the system. Compressor Amps RLA 9.81/17.5 LRA 61.8/92 Fan Amps .78/1.1 Static Pressure Return-.12 After Filter-.56 Befo

Near Woodside Dr, Provo, UT 84604
Ben N.

Ben N.

The 2009 bryant evolution was giving error code 75 and 76. Refer to pictures. The r wire is not getting power when low stage cooling calls. The thermostat was loose on the wall. I tightened it to the wall and made sure all wires were connected right. Did tune up and did not find anything wrong. Ac was running when I left. If we have to come back we will need to replace condenser board, contactor and relay. I tried contacting contractors tech support. I am waiting to hear back from them. I am thinking the relay is the problem. I am going to talk to tech support, then come back and add a relay. I will set this return time up with the office.

Near N 150 W, Provo, UT 84604
Ryan H.

Ryan H.

Think there might be something wrong with the “current sensor”. Would like to talk to tech support to see if this is something they have seen before. Will call tomorrow.

Near N 1220 W, Provo, UT 84604
Kade C.

Kade C.

Under conditioning system down due to a bad capacitor. Compressor was not turning on capacitor measured nearly 0. Replace capacitor compressor and condenser fan motor operating properly. Amperage draw is within specification. Temperature split is 21°. All of the components are operational upon departure.

Near N Temple Dr, Provo, UT 84604
Gabriel B.

Gabriel B.

I performed an AC tuneup on a 2012/2007 system. The system is old but working properly. I changed the filter. System wa working properly when I left.

Near N 2580 W, Provo, UT 84601
Ben N.

Ben N.

The 1998 day and night ac is not working. Filter dirty. Contactor pitted. Duel capacitor weak. Today I did a tune up. I replaced the filter.

Near E 700 N, Provo, UT 84606
Ben N.

Ben N.

The 1998 ac was broken. The fuse in the disconnect was broken. Refrigerant looks good. Today I did a tune up. I replaced the fuse. The ac was running when I left.

Near N 2560 W, Provo, UT 84601
Kade C.

Kade C.

Found units leaking due to poor drain set up. There was a piece of debris caught in the line. I have included an estimate to replace the line. Cost would be per apartment. Units are draining as of now.

Near 600 W, Provo, UT 84601
Tyler B.

Tyler B.

I responded to a no cool call. Upon inspection i found that the contactor was not getting 24 volts. I traced the issue back to the thermostat having bad connections to the wires. I trimmed them back and rewired it, after that the system ran fine. I signed the up on WSC and preformed there AC tune up today. Form the tune up the big things i found was the fan motor is over amping and is rusted, the refrigerant is a little low and the cap is out of its factory charge. The system is from 2001 so i do not recommend replacing the fan as it is more than the system is worth. I do however recommend replacing the capacitor to insure the system stays running this summer. I recommended adding some refrigerant but it is r22 and the customer just wanted to leave it. AC was running when i left.

Near Cherokee Ln, Provo, UT 84604
Ryan H.

Ryan H.

AC not working. Indoor unit turning on and fan blowing but the air is not cold. Found the 17 year old Bryant AC had a bad capacitor. The fan side was still reading in spec but the compressor side was not. This was preventing the compressor from coming on. Installed new dual run capacitor and got the unit up and running. The temps and pressures look good. Do not see any other problems at this time. Average life of an AC in this area is 15-20 years. Recommend customer begins to make a long term plan for the heating and cooling system. Included prices for our western savings club maintenance plan. This plan includes 2 tune ups per year, priority scheduling, 15% discounts and no dispatch fee. If customer is interested in replacing the equipment they can schedule a consultation with the office.

Near S 1410 E, Provo, UT 84606
Spencer D.

Spencer D.

AC tuneup. Everything is looking good on AC customer is interested in installing a mini split at their home in Park city. A comforter visor will be reaching out to them Monday. Thank you for calling Western Heating & Air.

Near N Edgewood Dr, Provo, UT 84604
Wesley D.

Wesley D.

System wasn’t cooling. System dual capacitor was dead and compressor wouldn’t come on with out a hard start. System was a little low on refrigerant. Installed ac tune up kit and added the refrigerant. System is up and running when i left.

Near E 1140 S, Provo, UT 84606
Kade C.

Kade C.

Found basement unit with a completely frozen coil. I turned on the fan to help thaw the ice. Attic unit showed signs of water as well. The wet switch was tripped. Inspected the coil upstairs and found it to be clear. Customer said the filters he replaced were very dirty which likely resulted in the freezing issue. The unit I was able to test had the correct charge of refrigerant. It is likely the basement unit just needs to thaw and it will be ok as well. I replaced the filters with the correct ones. Unit is up and running upstairs, and the basement needs to stay off until tomorrow.

Near 2670 W, Provo, UT 84601
Tyler B.

Tyler B.

I responded to a no cool call today. Upon inspection i found that our temp split was low at 5 degrees, i moved outside compressor and fan is turning on. I checked the refrigerant levels and they where low. I contacted the customer and told them the issue and price to fix. Customer approved for refrigerant to be it in. System took 3 pounds. AC was running and cooling properly when i left.

Near N 1150 W St, Provo, UT 84601
Kade C.

Kade C.

Found 2000 Lennox air conditioner down today due to a bad capacitor. I also noticed one of the other units was heavily coded in Cottonwood debris. I recommended replacing the capacitor and cleaning the coil of the dirty condenser. I performed both of these repairs today. The temperature split on the unit upstairs is slightly too high at 25°. This is somewhat typical of R22 refrigerant which is no longer manufactured. Would recommend thinking about replacing this system eventually as it is 20 years old. Lifespan of an air conditioner is 15 to 18 years. Amp draw on this unit or within specifications.

Near Vintage Cir, Provo, UT 84604
Brady N.

Brady N.

I will return to charge system

Near Nevada Ave, Provo, UT 84606
Devante W.

Devante W.

Upon arrival checked in with home owner about ac not properly cooling . So after several minutes of troubleshooting found that condenser unit had leaked about three lbs of refrigerant out . Warned home owner that it might be possible leak in system still. Home owner agreed to still charge up unit with refrigerant instead . At this time all ops are normal on system , unit cooling with 18 degree split Comp amps 10.2 Cfm amps 06 56.3 / 74.1

Near E 3750 N, Provo, UT 84604
Ben N.

Ben N.

The 2012 bryant ac was not working. Tge duel capacitor outside was at 95% drop on the compressor side. Refrigerant is low. Filter dirty. Today I replaced the condenser duel capacitor, changed the filter, and did a 29 point ac tune up. Ac running when I left.

Near N Canyon Rd, Provo, UT 84604
Ben N.

Ben N.

The 2001 ac was not working. Duel capacitor at 0. Contactor is pitted. Blower capacitor is at 15% drop. Evap coil is restricted. Static is .56. Today I did a 29 point ac tune up. I changed the duel capacitor and the blower capacitor. The ac was running when I left. They are going to call in this fall to get an estimate to replace there ac.

Near N 2370 W, Provo, UT 84601
Devante W.

Devante W.

Upon arrival spoke with home owner briefly about ac not cooling home . After several minutes of troubleshooting found that we had a failed cap. Replaced cap with turbo 200 cap and checked unit operations. All ops are normal this time . Temp split 56.9 / 77.9 Comp amps 5.8 Outdoor fan amps 0.6

Near N Locust Ln, Provo, UT 84604
Jeff M.

Jeff M.

Call no cool. Found units compressor outside not kicking on. Found compressor side of capacitor was at 0. Replaced capacitor and unit came on appropriately. Compressor amps. LRA-88.3/Max Rating 73 RLA-14.87/ Max Rating 14.1 Fan amps RLA-.97/ Max Rating 1.4 Temperature split Return-76.4 Supply-59.3 Split-17.1 should fall closer to 18-22 but refrigerant charge looks all right. Compressor is over amping on both RLA and LRA health of reliability of compressor is in question and is likely the reason for the last capacitor doing what it did. Recommend looking at replacing to avoid long wait time of compressor repair or system replacement when it’s not planned.

Near Canyon Meadow Dr, Provo, UT 84606
Wesley D.

Wesley D.

System not cooling. Evap coil is completely frozen. Due to the system being completely frozen i can look over the rest of the system. Filter was really dirty. You had installed new filter before i got here. Leave system off and fan on to help defrost the system. Things that can cause the system to freeze is blower not working, dirty filter, dirty evap coil and low refrigerant. If you want us to come back out in a couple days we can. System not running when i left so it can defrost.

Near N Marrcrest E St, Provo, UT 84604
Gabriel B.

Gabriel B.

I was dispatched for a no cool call. There is two system in this building The upstairs system is a 2004 Payne system. The compressor has shorted and is dead. I recommend a new system. System was not running when I left. The downstairs is a 1984 Lennox system. This system is working but very poorly The disconnect has been bypassed, the capacitor is weak and the system is really dirty, the system has not been maintained properly and is really old, a new system is probably the best investment than spending money on the old one. System was running when I left.

Near N Freedom Blvd, Provo, UT 84604
Grateful To Our Clients Thank You Utah!
Mary Bonham
Mary Bonham
04:33 22 Jun 21
Western Heating and Air have been reliable and they keep our furnace and AC running well!
Charles Wright
Charles Wright
22:09 21 Jun 21
Have used them in the past with AC/Furnace issues. Called them again to do a checkup since we had a small issue. They took care of everything and made sure things were working. Great service!
Sarah Jackson
Sarah Jackson
16:51 21 Jun 21
It's too hot to have a broken AC for the weekend! I was so relieved that Ben could come out earlier than scheduled and repair my AC. Ben was awesome! He is very friendly and makes the whole experience very comfortable. He is very knowledgeable and gave me really good maintenance advice. The price was about what I expected. Very happy with the work done and very happy I purchased the maintenance package.
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