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  • We Do Things Right The First Time

Air Conditioning & Heating in Provo, UT

Google Rating
4.9
Based on 345 reviews

Air Conditioning & Heating in Provo, UT

Expert AC & Furnace Services in Provo

With it being equally hot and cold throughout the year in Provo, UT, it is highly recommended that you get your heating and air conditioning system serviced twice a year. To get the best results, you should have your HVAC system serviced once before the cooling season and once before the heating season.

Since we know how important maintenance is to the longevity of your heating and cooling system, we have designed our Western Savings Club to make it more cost effective to have your HVAC system serviced on a regular basis. When you are a member of our maintenance program, you will receive VIP priority service, discounts on service calls and repairs and regular servicing of your heating and air conditioning unit.

Sometimes you may not be able to catch your HVAC’s system’s issues until it is too late. To address that issue, we provide repair and replacement services. If your HVAC system is reaching the end of its service life, replacing your HVAC unit with a newer and more efficient unit can be a worthwhile investment.

At Western Heating & Air, we offer a variety of heating and cooling services, such as:

Give us a call today to get your heating and cooling system repaired, serviced or replaced. To see what other customers in Provo are saying about our work, check out our reviews below!

Local Reviews
for Provo, UT

Western Heating & Air Conditioning (Orem) Rated 4.9 out of 5 stars based on 177 customer reviews


Map of Provo, UT

Prompt and Informative




Review of Western Heating & Air Conditioning (Orem)

Taylor was on time, friendly, and gave me good information about my unit, filters, and how to keep my system running efficiently.


Response from Western Heating & Air Conditioning (Lehi):

We are very pleased to see a 5 star review for Taylor


Map of Provo, UT

Great service and friendly




Review of Western Heating & Air Conditioning (Orem)


Response from Western Heating & Air Conditioning (Lehi):

Thank you for the 5 star review for Gabriel


Map of Provo, UT

Furnance yearly maintenance




Review of Western Heating & Air Conditioning (Orem)

Technicians were very professional and thorough The entire process was user friendly The prompts online were helpful in confirming the appointment The pricing of the service was appropriate


Response from Western Heating & Air Conditioning (Lehi):

Dick, thank you so much for giving Jake a 5 star review


Map of Provo, UT

Professional and Responsive




Review of Western Heating & Air Conditioning (Orem)

Two other companies were scheduling out 2-4 weeks. Western Heating and Air came out to diagnose the problem the day I called. Superb communication and service


Response from Western Heating & Air Conditioning (Lehi):

Jeff, we are so pleased to see your 5 star review, it has been our pleasure to help you! Thank you for the 5 star review for Devante.


Map of Provo, UT

Great Service




Review of Western Heating & Air Conditioning (Orem)

Spencer was very helpful answering all of my questions


Response from Western Heating & Air Conditioning (Lehi):

Hi Matt, thank you for the 5 star review for Spencer


Map of Provo, UT

Great warranty




Review of Western Heating & Air Conditioning (Orem)

Our air conditioner quit working because of an electrical storm. Western came and fixed it, explain the problem, and get everything for free. Great service great technician.


Response from Western Heating & Air Conditioning (Lehi):

Hi Dean, we are so happy that Kade was able to help you all out.


Map of Provo, UT

They just want your money.




Review of Western Heating & Air Conditioning (Orem)

Overpriced and they are only looking to sell you things.


Response from Western Heating & Air Conditioning (Lehi):

Hi Jeanette, we would love the opportunity to speak with you about your experience with us. We can assure you that we are focused on making sure all our clients are treated like family and have a great experience. Our operations manager will be reaching out to you shortly.


Map of Provo, UT

Plugged up lines cleared




Review of Western Heating & Air Conditioning (Orem)

Very pleased with service


Response from Western Heating & Air Conditioning (Lehi):

Hello Mr. Evans, so glad we could get Devante to your home to help today.


Map of Provo, UT

Competent service, good worker




Review of Western Heating & Air Conditioning (Orem)

Called Saturday abt AC fan not working. Was given window of 10:30-1:00 on Mon. Wes Denning came at 10:30 - first time any repair person has come at beginning of window.👍🏻Wes is very personable, explained what needed to be done and fixed the problem. Expensive but everything is now days.


Response from Western Heating & Air Conditioning (Lehi):

Good Morning Robert, thank you for the 5 star review for Wes.


Map of Provo, UT

Great service!!




Review of Western Heating & Air Conditioning (Orem)

Tyler is awesome! The overall experience has been above and beyond.


Response from Western Heating & Air Conditioning (Lehi):

Edson, thank you so much for the 5 star review for Tyler B


Swamp Cooler




Review of Western Heating & Air Conditioning (Orem)

The guy was knowledgeable, friendly. We appreciate everything he did. We will let others know about this company. Thank you for helping us.


Response from Western Heating & Air Conditioning (Lehi):

Hello Janne, thank you so much for having Gabriel to your home!


Very timely




Review of Western Heating & Air Conditioning (Orem)

Very pleased on the timely of the fix.


Response from Western Heating & Air Conditioning (Lehi):

Thank you so much for the 5 star review for Wes.


Great service




Review of Western Heating & Air Conditioning (Orem)


Response from Western Heating & Air Conditioning (Lehi):

Hi Cynthia, thank you for giving Ben a review today!


Great service, friendly, polite, knowledgeable, punctual.




Review of Western Heating & Air Conditioning (Orem)

we have been having issues with the new AC System, (purchased 1 year ago) it has not functioned as it should, the technician had factory rep. with him, the tried to resolve, were unable to get it to work correctly. It was decided that the system was to small, and a correctly sized compressor and cooling coils will be supplied to correct the problem, they made an appointment to do the work on the 21st of July, I'm satisfied with the solution.


Response from Western Heating & Air Conditioning (Lehi):

Hi John, it is always our pleasure to make sure that we are always giving 100% satisfaction guaranteed!


Above and beyond!




Review of Western Heating & Air Conditioning (Orem)

Tracy was efficient, professional and personable.


Response from Western Heating & Air Conditioning (Lehi):

Hi Wayne, we are very pleased to see your 5 star review for Tracy.


Great service




Review of Western Heating & Air Conditioning (Orem)

Spencer was quick, efficient, and extremely helpful in resolving our AC issue.


Response from Western Heating & Air Conditioning (Lehi):

Hello Kim, we are very blessed to have Spencer apart of our team at Western. Thank you for taking time to give him a review.


Efficient and very helpful.




Review of Western Heating & Air Conditioning (Orem)


Response from Western Heating & Air Conditioning (Lehi):

Hi Karen, thank you for the kind review for Kade!


Excellent service




Review of Western Heating & Air Conditioning (Orem)

Very responsive. Diagnosed the problem quickly.


Response from Western Heating & Air Conditioning (Lehi):

Hello Chris, it is always our pleasure to serve you. Thank you for the 5 star review for Kade!


Great service!




Review of Western Heating & Air Conditioning (Orem)

Ben is very personable. I like that he explains what is wrong and why.


Response from Western Heating & Air Conditioning (Lehi):

Thank you Debbie!


Great Service




Review of Western Heating & Air Conditioning (Orem)

Gabriel was wonderful...he explained everything he checked and the one repair we needed. He went the extra mile and put in the salt my husband brought home for the water softener.


Response from Western Heating & Air Conditioning (Lehi):

Hi Marian, This is the sweetest review ever! Gabriel is such a great helper and we are lucky to have him!


Very friendly and efficient




Review of Western Heating & Air Conditioning (Orem)

Jake did a very good job. He arrived on time and worked quickly. He explain things well and cleaned up very well after himself. He did a great job. I am going to request him from now on.


Response from Western Heating & Air Conditioning (Lehi):

Jay, this is such a GREAT review! Thank you for giving Jake 5 stars.


Robert was friendly and quick. Appreciate his explanation and help👍👍




Review of Western Heating & Air Conditioning (Orem)

Great service👍👍


Response from Western Heating & Air Conditioning (Lehi):

Thank you so much Mark, we appreciate your 5 star review for Robert and having him visit your home for your AC Tune up.


Great Service, took time to explain how to troubleshoot further issues




Review of Western Heating & Air Conditioning (Orem)


Response from Western Heating & Air Conditioning (Lehi):

Thank you David for giving Ben a 5 star review!


They made it right!




Review of Western Heating & Air Conditioning (Orem)

They worked on a problem with our furnace and it caused another issue. Kade not only stuck with it until it was finished (over 2 afternoons) but didn’t charge me as the furnace was running before. They do great service and are honest in their business.


Response from Western Heating & Air Conditioning (Lehi):

Hi Cort, thank you so much for the honest and kind review, we are always here for our valued clients!


Great job!




Review of Western Heating & Air Conditioning (Orem)


Response from Western Heating & Air Conditioning (Lehi):

Good Morning Lynne, thank you for the 5 star review for Taylor!


Hunter B.

Hunter B.

Furnace and AC replacement

Near N Sherwood Dr, Provo, UT 84604
Wesley D.

Wesley D.

Water looks to be coming through the roof. Sections of roof are extremely run down from the water of the swamp cooler. Swamp cooler is running like it supposed to.

Near 500 N, Provo, UT 84601
Spencer D.

Spencer D.

Complete furnace tune up and talked to customer regarding air purifier

Near S 810 E, Provo, UT 84606
Devante W.

Devante W.

Upon arrival spoke with home owner about a/c not reach temperature, found that system was low on refrigerant. Possible leak in the system , quoted customer price for refrigerant leak repair . Customer wants reach out to the super that help build home to see if this will be cover .

Near 1690 N, Provo, UT 84601
Tyler B.

Tyler B.

I preformed a furnace tune up today. Everything checked out just fine. The filter was bad but Steve had me change it out as well as buy and extra off of me today. The filter did get dirty quick, this can be do the the ducts being dirty. I recommend having the cleaned to help the filters last as long as they should. I also recommend a surge protector be put on the furnace as it is the most expensive appliance in the house and surges are not covered under warranty. I attached estimates for both the surge protector and the duct cleaning. Furnace was running when i left.

Near S 400 W St, Provo, UT 84601
Easton F.

Easton F.

Today I came out for a tune up on the Natural Draft Furnace. The Pilot light is lit and kicked on immediately for me. Today I made sure the unit was running safely which it is. I also cleaned off the unit while I was here. Overall the unit should be ready for colder weather to come. Thank you for calling us out today!

Near N 800 W, Provo, UT 84601
Jeff M.

Jeff M.

BOGO Tuneups with Fireplace Tuneup. —Furnace— Inducer capacitor is leaking oil and has an 8% drop recommend replacing capacitor to avoid problems associated with running inducer motor under low capacity tolerances. Heat exchangers have some rivets that are questionable but can’t see any definitive cracking and opening of heat exchangers. System does have a little bit high static pressure and ultimately it comes down to the installation. Given size of unit would much rather see it up on an airbase pulling through a much larger filter. Humidifiers humidistat doesn’t work appropriately and appears to have not worked appropriately for quite some time if not since it’s installation, if we wanted to use humidifier humidistat would need to be replaced. —AC— Temperature split of AC was sitting at 15 degrees it should be 18-22 degrees. Checked refrigerant charge and system is a little low on refrigerant and is a likely culprit on how it’s been functioning over the last year,

Near N 2650 W, Provo, UT 84601
Jeff M.

Jeff M.

BOGO AC and Furnace Tuneup and Inspection, Fireplace tuneup.

Near N 2650 W, Provo, UT 84601
Taylor G.

Taylor G.

Came out for prepaid wsc tune up. The furnace is a 2018. All electrical components are testing properly. The combustion Analysis is good. I did a cleaning of furnace parts. See health report card for questions. I replaced filter today. System was working when I left the call.

Near W 820 N, Provo, UT 84601
Devante W.

Devante W.

Performed furnace tune on system , replaced humidifier pad and re-enrolled customer on wsc at this time no further work needed.

Near Cobblestone Dr, Provo, UT 84604
jake@westernheatingair.com

jake@westernheatingair.com

Prepaid WSC furnace tune up Furnace running upon departure

Near N 750 E St, Provo, UT 84604
Taylor G.

Taylor G.

Came for ac making loud noises. I found the compressor has failed giving a error of 07 this mean windings opened. I tested continuity it failed. The ohms test also failed. I put a new hard start kit and a new 40/5 capacitor and compressor still didn’t come on. We need to replace the compressor or condenser. We need to reach out to Johnston supply and see if they have this unit and what warranty they will give us. Ac not working when i left the house.

Near N 2870 W, Provo, UT 84601
Taylor G.

Taylor G.

Ran 3 furnace tune up , main floor furnace would short cycle due to faulty roll out switch replaced rollout switch and steam humidifier canister . At this time all ops are normal with system

Near Sheffield Dr, Provo, UT 84604
Devante W.

Devante W.

Upon arrival spoke with home owner about upstairs a/c being very noisey while running . Checked ops on system all operations checked out fine, system is a new carrier system from 2019. Recommend putting a/c renew into system customer said he didn’t really want to go with this recommendation. So at this time no further troubleshooting needed.

Near Sheffield Dr, Provo, UT 84604
Gabriel B.

Gabriel B.

I performed a furnace tune up on a 2011. Bryant system. The system is working okay it has a few concerns. The filter is really dirty and needed to be changed. Dabble said her son will change it for her soon. The flame sensor is showing signs of wear and tear. It should be at the end of it’s life and probably should be replaced soon. The thermostat has signs that it overheated and burnt a bit. I tested its heating and cooling capabilities and it was working properly. See health report card for more details. Thank you for your business.

Near N 2770 W, Provo, UT 84601
Gabriel B.

Gabriel B.

I performed a furnace tune up on a 2021 Amana system. The system is working properly with no concerns at this time. I changed the filter. See health report card for more details.

Near N 2310 W St, Provo, UT 84601
Easton F.

Easton F.

Today I came out for a Furnace tune up. The unit was installed in 2017 and overall is in good working order. While going through the tune up I found that the gas valve was leaking. Today I replaced this piece. Thank you for having us out today!

Near N 2580 W, Provo, UT 84601
Jeff M.

Jeff M.

Call for leak? History gathered and a technician from another company recommended the blower motor to replaced because it was leaking oil from motor bearings. Although there is sign of oil leaking this is something the manufacturer will not replace until blower motor doesn’t work any longer. It is amping well and freely spinning if we don’t want to proactively change it out and pay full price we may want to see what it does this next year and if it does begin having issues we can get it replaced under warranty. Recommend doing a tune up on equipment. Thermostat was having a opening relay problem when buttons were pushed, thermostat may be on its way but when buttons aren’t pushed relays stay closed appropriately only occurs when buttons get pushed. Electrically equipment performing well with very little problems. Blower motor a little dirty but not bad. Recommend replacing filter. System running appropriately on departure. Recommendations refer to estimates.

Near W 2000 N St, Provo, UT 84604
Jeff M.

Jeff M.

Furnace tune and health inspection.

Near W 2000 N St, Provo, UT 84604
jake@westernheatingair.com

jake@westernheatingair.com

Furnace tune up I would recommend changing filters a little more frequently and leaving all of the hvac vents open. Leaving the vents open all of the time will help the system run more efficiently. Furnace running upon departure

Near N 2270 W St, Provo, UT 84601
Tyler B.

Tyler B.

No one was home tried calling and leaving messages need to reschedule.

Near S 680 W, Provo, UT 84601
Taylor G.

Taylor G.

Came out for A/C not working. The customer stated that he would set the system to cooling and it would start heating through the heat pump. A new thermostat wire was run through the return duct and the system still did not run correctly. The wires were hard wired at the thermostat at which point the system began to cool correctly, which confirmed the thermostat was at fault for the system not operating correctly. The Honeywell thermostat was removed and replaced with an ecobee thermostat as the customer stated they wanted a thermostat that could be operated through their phone. Once the thermostat was replaced the system operated correctly. The customer stated that a termination kit had not been installed on the exhaust flue when the system was installed. A termination kit was installed on the exhaust flue. The system was running upon departure.

Near N 2370 W, Provo, UT 84601
Tyler B.

Tyler B.

I preformed a furnace tune up today. Nothing of big concern came up. The gas pressure was a little off so I corrected it, the filter was bad so i changed it with one supplied by Kristi, the air flow was a little restricted but it was being held up by the bad filter. Lastly the thermostat has a TV sitting in front of it, this will cause improper temperature readings making the furnace turn off to early in the winter and the AC run to long in the summer. Kristi was interested in the Air scrubber and in a Humidifier, I sent her some estimates on both. Furnace was running when i left.

Near W 1340 N St, Provo, UT 84604
Jeff M.

Jeff M.

Call no cool. Found systems indoor unit coming on appropriately but refrigerant lines not changing temperature or felt like they were moving any refrigerant. Went to outdoor unit and fan was coming on appropriately but no compressor kicking on. Checked capacitor and capacitor was measure at 44.3 mfd out of 45 so no issues with capacity level. Checked continuity between compressor motor winding and we did not have any continuity between common to start and common to run windings. But continuity showed between start and run. Suspected possible internal thermal protection switch in compressor and so removed condenser fan and felt for any warmth from compressor no heat felt it’s been off for awhile from the looks of it because it was ambient temperature. Suspected thermal protection switch stuck open or the common side windings have opened in another way can’t really tell because it’s all hermetically sealed. Compressor is bad and would need to be replaced for appropriate operation

Near W 540 N St, Provo, UT 84601
Jeff M.

Jeff M.

AC compressor change out and AC service

Near W 540 N St, Provo, UT 84601
Provo, UT - AC compressor change out and AC service
Grateful To Our Clients Thank You Utah!
Brandon Kirk
Brandon Kirk
19:38 23 Sep 21
Easton was on time, very informative and personable. Western has never let us down with our different situations and houses we've had through the years.
Debbie Manning
Debbie Manning
23:55 22 Sep 21
Easton represented Western Heating and Air very well. He was thorough, patient, knowledgeable and answered my questions to my satisfaction. I did not feel any pressure from him to purchase new equipment.
KN Jensen
KN Jensen
16:04 17 Sep 21
They were professional, helpful, and knowledgeable. I will definitely keep using them. 💚
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