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  • We Do Things Right The First Time

Air Conditioning & Heating in Salem, UT

We Do Things Right The First Time.
Google Rating
4.9
Based on 263 reviews

Here at Western Heating & Air, our commitment to our customers comes first every time! We provide exceptional repair, replacement and maintenance services on air conditioners, HVACs and furnaces. We also offer indoor air quality products like humidifiers and air scrubbers. We are proud to have served the residents of Salem, UT and the surrounding areas since 1995!

Read our reviews below from some of your neighbors in Salem, UT to find out why they choose to partner with us for their home comfort needs.

Local Reviews
for Salem, UT

Western Heating & Air Conditioning (Orem) Rated 4.8 out of 5 stars based on 17 customer reviews
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Map of Salem, UT

Great service




Review of Western Heating & Air Conditioning (Orem)

Taylor is great to work with. Honest communication.


Response from Western Heating & Air Conditioning (Lehi):

Hello Kenny, thank you so much for the review for Taylor. We do appreciate you as a VIP client!


Map of Salem, UT

The service was wonderful h




Review of Western Heating & Air Conditioning (Orem)

He was very thorough. He took the time to explain what was working well and what we needed to do to bring other areas into top performance.


Response from Western Heating & Air Conditioning (Lehi):

Very cool review Terry, thank you for giving 5 stars.


Map of Salem, UT

Great job!




Review of Western Heating & Air Conditioning (Orem)

The installers came by and did a great job. Very professional and courteous. Worked very well together. Obviously happy with their job and company as well!


Response from Western Heating & Air Conditioning (Lehi):

Your review Brady is amazing, thank you for the 5 star review.


Map of Salem, UT

Great service.




Review of Western Heating & Air Conditioning (Orem)

Very helpful.


Response from Western Heating & Air Conditioning (Lehi):

Glad Ty was helpful to your needs.


Map of Salem, UT

Annual tune up




Review of Western Heating & Air Conditioning (Orem)

They came and worked on our equipment making sure it was tuned up and cleaned thoroughly. Good job


Response from Western Heating & Air Conditioning (Lehi):

Tune ups are so important to keep equipment at peak performance. So glad Jessica could help maintenance your furnace.


Map of Salem, UT

Comfort with Western Heating and Air Conditioning




Review of Western Heating & Air Conditioning (Orem)

The couple of times I have had Western Heating and Air Conditioning come out and make sure that my equipment was functioning properly they were extremely kind, efficient and professional. I was very comfortable having them in my home.


Map of Salem, UT

Wonderful service!




Review of Western Heating & Air Conditioning (Orem)

The technicians were very nice. They did a great job


Map of Salem, UT

Pleasure to work with.




Review of Western Heating & Air Conditioning (Orem)

Easy smooth transaction.


Map of Salem, UT

Great company, great service!




Review of Western Heating & Air Conditioning (Orem)

Thanks for fixing what another company goofed up on!


Map of Salem, UT

Great service




Review of Western Heating & Air Conditioning (Orem)

Very good service. Jessica was knowledgeable and helpful.


Friendly & knowledgeable!




Review of Western Heating & Air Conditioning (Orem)

Jessica was great! So kind, came and did what she needed. Nice to have a woman do what most call a "a man's job."


Awesome as always!




Review of Western Heating & Air Conditioning (Orem)


AWESOME all around!!!




Review of Western Heating & Air Conditioning (Orem)


Great service




Review of Western Heating & Air Conditioning (Orem)


Thank you, Great service




Review of Western Heating & Air Conditioning (Orem)


Great Service! Clean and Friendly!




Review of Western Heating & Air Conditioning (Orem)


Always helpful and great service




Review of Western Heating & Air Conditioning (Orem)

Mike is great. He answers any questions I have. Prompt service.


Ben N.

Ben N.

The 1995 bryant furnace blower motor bad. They want to replace it. Sharee is coming out today to give them an estimate for a new furnace. They also might want to replace there other ac and furnace that is just as old. Sharee will give them there options.

Near S 40 E, Salem, UT 84653
Kade C.

Kade C.

Found 1994 air conditioning system down today due to a bad dual capacitor. System is in relatively good condition for its age. I replaced the capacitor and checked refrigerant charge. System takes an outdated style of refrigerant R 22. Also client complained of low airflow in the home. Static pressure on the unit is low. Given the age of the unit it may be a good option to look into replacing the system with something that will keep you more comfortable. System is up and running upon departure.

Near Chapel Dr, Salem, UT 84653
Easton F.

Easton F.

Eric called us out today because the AC was not cooling. While going through my diagnostics I found that the capacitor was completely dead. This prevented both the compressor and fan from coming on. The most likely cause of this was the condition of the condenser coil. When I arrived it was completely coated with no way of bleeding heat off of the refrigerant lines. I replaced the capacitor today and deep cleaned the compressor. Thank you for calling us out!

Near S 810 E, Salem, UT 84653
Jeff M.

Jeff M.

Uninstalled the AirScrubber and placed down in mechanical room for packing. Equipment up and running on departure. To reinstall AirScrubber cost look to estimates.

Near E 600 S, Salem, UT 84653
Jeff M.

Jeff M.

Indoor Air Quality service

Near E 600 S, Salem, UT 84653
Ben N.

Ben N.

The 1993 lennox ac is not working. The timer on the condenser is broken. The vapor saturation is at 29 degrees. When the limit switch trips the timer goes into a 5 minute delay to protect the compressor.

Near 600 E, Salem, UT 84653
Ryan H.

Ryan H.

Frozen coil. Causes for frozen coil. 1) Low refrigerant levels. 2) Airflow restrictions. This could be Too many vents closed, dirty filter or a bad damper in the zone system. When the coil freezes it becomes a large block of ice. Both the airflow and the refrigerant are effected by the ice inside the coil. Because of this we can not get accurate reading until all of the ice is gone. Can’t do anything today. Will need to go back out tomorrow.

Near E 80 S, Salem, UT 84653
Tyler B.

Tyler B.

I responded to a no cool call. Customer stated that the 3 amp fuse was popping an the contactor was not being pulled in. The customer though the wire ends on the connecting to the contactor where bad and stripped them back him self and rewired. We where out here on the 20th and determined that the thermostat wire where broken and causing the popping. Customer replaced them himself. After the thermostat wires where replaced it still didn’t turn on, so he thought it was the small 24 volt board that was bad. While i was here i was unable to get the fuse to pop. Upon inspection i found that the small 24 volt board was wired incorrectly, as soon as i wired it up correctly the system turned on with no issues. I tested the system a few more times and everything was running fine. I believe what happened was the t-stat wire where bad but when the customer stripped back the contactor wires it got wired up incorrect, and when he replaced the board the wires there got hooked up incorrectly a

Near E 80 S, Salem, UT 84653
Stephen  B.

Stephen B.

Furnace and AC replacement with Package

Near 920 E, Salem, UT 84653
Gabriel B.

Gabriel B.

I performed an AC tune up on a 2003 Bryant system. The system is old but working okay. The temperature split is not good. I believe the problem is with the airflow and the current temperature of the house, 68 degrees. The static pressure is 1.20inW, that really high, the places with higher restrictions are the return duct, before filter and supply. To address this problem, we can try changing the size of the return vents and adding another return vent to being with. The refrigerant levels seem okay. See health report card for more details.

Near E Apple Blossom Way, Salem, UT 84653
Gabriel B.

Gabriel B.

I performed an AC tune up on a 2018 Amana system. The system is working properly with no concerns at this time. I helped Marnay setup her thermostat. See health report card for more details.

Near E 1280 S, Salem, UT 84653
Taylor G.

Taylor G.

Came out for filter replacement and tune up on ac. Temp split is good. I cleaned outdoor condenser. Capacitors are testing good. Contactor is in good working condition. Compressor and motors are working properly. System was working properly when I left the call.

Near UT-198, Salem, UT 84653
Taylor G.

Taylor G.

Came out for filter replacement and tune up on ac. Belt is good. Motors and compressor are working properly. I cleaned condenser coil. All components are testing properly and working properly. Capacitors are both new. Temp split is good. System was working properly when I left the call.

Near UT-198, Salem, UT 84653
Wesley D.

Wesley D.

System not cooling, filter was replaced before i got here. 1” filters should be replaced once a month. Evap coil is clean. Fixed part. Now system is operating within factory recommendations. System has a 20 degree temp split. Checked to see if we could put in wall filter racks. There is not enough room. We can build a door on the return drop to slide filter in for easy access. System is up and running like it should.

Near N 400 E St, Salem, UT 84653
Tyler B.

Tyler B.

I preformed an AC tune up today. Only thing to report is the static is a little high on the return side. I recommend making sure vent is not blocked, or add another return if possible. Recommend adding hard start to help system hit the 15 year mark. AC was running when i left.

Near E 540 S, Salem, UT 84653
Taylor G.

Taylor G.

Came out for no cool. Found he door switch for furnace was not pushed in all the way. I put a pice of tape over switch to help keep it pushed in and put the door back on. I replaced the filter it was dirty. We are getting nice cool air out of system. System was working properly when I left the call. I applied a 20 discount today it was a business card. Gave options for wsc Kyle will call us and let us know what he wants to do.

Near S 925 E, Salem, UT 84653
Devante W.

Devante W.

Arrived to customer home , briefly spoke with customer about a/c not running . Customer said that he noticed the contactor not pulling in , so decide to stripe back some the odd wiring to the condenser and reconnect wires to 24v coil of contactor . During my time troubleshooting condenser found that we had broken wires running from our furnace to the condenser causing furnace to blow 3 amp fuses on call for cool . Recommended running new thermostat wiring . Customer decided he wants to running stat wire himself .

Near E 80 S, Salem, UT 84653
Tyler B.

Tyler B.

I preformed an AC tune up today. The compressor is over amping, the capacitor hasn’t been affected by this to much. I recommend a hard start to prevent any further damage. The blower wheel is also dirty and in need of cleaning. Humidifier pad is in need of replacement. Unit is from 2017 AC was running when i left.

Near Sunflower Ln, Salem, UT 84653
Robert P.

Robert P.

Came to residence for double prepaid WSC tune-up on two '16 Lennox ac systems. Equipment functional upon arrival. Upon inspection of the basement indoor unit, I found the Aprilaire 210 media filter was dirty and needed replacement. I replaced it with homeowner approval. I also found the blower wheel is very dirty and should be cleaned as soon as possible. The homeowners said they will consider doing it in the fall at their next furnace tuneup. All other electrical and mechanical components are operating properly. All electrical, static pressure, and temperature measurements are within manufacturer specifications at this time. Upon inspection of the upstairs indoor unit, I found the Aprilaire 410 media filter was dirty and needed replacement. I replaced it with homeowner approval. The blower wheel on this unit is also very dirty and should be cleaned as soon as possible. Homeowners will consider for the fall furnace tuneup. All other internals are clean and all parts and measurements

Near Wildflower Ln, Salem, UT 84653
Wayne  R.

Wayne R.

Came out replaced the shark bite fittings. Installed per and soldered to the copper pipes.

Near S Towers Dr, Salem, UT 84653
Wayne  R.

Wayne R.

Came out replaced the shark bite fittings. Installed per and soldered to the copper pipes.

Near S Towers Dr, Salem, UT 84653
Tracy F.

Tracy F.

Ran stat wire

Near S 100 E, Salem, UT 84653
Ryan H.

Ryan H.

4 mini split units. 3 of the 4 units were manufactured in 1999, the fourth in 02. This makes the units 22 and 19 years old respectively. Average life of these systems with regular maintenance is about 20 years. Due to the age of the units there are multiple issues with the systems. There appears to be leaks in three of the systems for sure (master bedroom, second bedroom and easier units). Line set insulation is coming off or is gone from the line sets. Broken fan blades on the basement outdoor unit. Broken condensation drain for bedroom unit. It is broken right where the tubing leaves the house. This could potentially allow water to get inside the wall and cause damage. Possible solutions: Do nothing and all them to operate in the current state. Add refrigerant to all the units as needed. To do this properly and ensure it does not continue to leak it is best to remove all existing refrigerant, perform a pressure test to find leaks, repair the leaks and then add the ref

Near S State Rd, Salem, UT 84653
Taylor G.

Taylor G.

Came out for a prepaid msc tune up. Ac is a 2013. The fan motor is new from last summer. There is also a new capacitor and hard start kit and contactor. Temp split is in proper range. Everything is working and testing properly. Static pressure is range. Filter is dirty for system. Vents are not all opens to owner to make sure we keep vents open so we don’t have issues in the summer with freezing. Gave options for new filter and a breath easy 4. System was working properly when I left the call.

Near E 750 S, Salem, UT 84653
Jeff M.

Jeff M.

AC tune up refer to hearth inspection form. Given the dirt and debris noticed in blower wheel would recommend looking into putting an Aprilaire Media Filter they seal a lot better and will help cut down on dirt and debris from entering into equipment and causing problems. Given current state of blower cabinet it is doing fairly well cleanliness wise with the exception of the wheel itself. Outdoor fan motor does have a little bit of oil along base of shaft this is just indicating our gasket is leaking and may get to the point of causing issues with fan at this point it’s spinning freely and amping well. Contactor is pitting and does have some contact chatter taking place this does happen with this type of contactor overtime if we want to look into different means of a contactless contactor or would help prevent this type of problem. Equipment is performing fairly well and is cooling the home appropriately. Recommendations refer to estimates. Replaced filter and blower motor capa

Near Woodland Hills Dr, Salem, UT 84653
Grateful To Our Clients Thank You Utah!
Sarah Jackson
Sarah Jackson
16:51 21 Jun 21
It's too hot to have a broken AC for the weekend! I was so relieved that Ben could come out earlier than scheduled and repair my AC. Ben was awesome! He is very friendly and makes the whole experience very comfortable. He is very knowledgeable and gave me really good maintenance advice. The price was about what I expected. Very happy with the work done and very happy I purchased the maintenance package.
Kevin Diehl
Kevin Diehl
17:22 19 Jun 21
Kade was awesome. He was professional, honest and got the job done. We will definitely use this company in the future.
Christopher Smith
Christopher Smith
17:17 19 Jun 21
Felicia was an absolute life saver. One of the best customer service experiences I’ve had. Incredibly responsive and personable. Would 100% recommend getting service done with Western. Felicia.... THANK YOU!
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