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  • We Do Things Right The First Time

Air Conditioning & Heating in Salem, UT

Google Rating
4.9
Based on 474 reviews

Here at Western Heating & Air, our commitment to our customers comes first every time! We provide exceptional repair, replacement and maintenance services on air conditioners, HVACs and furnaces. We also offer indoor air quality products like humidifiers and air scrubbers. We are proud to have served the residents of Salem, UT and the surrounding areas since 1995!

Read our reviews below from some of your neighbors in Salem, UT to find out why they choose to partner with us for their home comfort needs.

Local Reviews
for Salem, UT

Western Heating & Air Conditioning (Orem) Rated 4.9 out of 5 stars based on 20 customer reviews
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Map of Salem, UT

Great job!




Review of Western Heating & Air Conditioning (Orem)


Response from Western Heating & Air Conditioning (Lehi):

Hi Kiley, we sure do love seeing your review for Easton.


Map of Salem, UT

Great




Review of Western Heating & Air Conditioning (Orem)

He was kind, knowledgeable,. and courteous


Response from Western Heating & Air Conditioning (Lehi):

Hello Nancy, thank you so much for giving Jeff a 5 star review!


Map of Salem, UT

Great service




Review of Western Heating & Air Conditioning (Orem)

Taylor is great to work with. Honest communication.


Response from Western Heating & Air Conditioning (Lehi):

Hello Kenny, thank you so much for the review for Taylor. We do appreciate you as a VIP client!


Map of Salem, UT

The service was wonderful h




Review of Western Heating & Air Conditioning (Orem)

He was very thorough. He took the time to explain what was working well and what we needed to do to bring other areas into top performance.


Response from Western Heating & Air Conditioning (Lehi):

Very cool review Terry, thank you for giving 5 stars.


Map of Salem, UT

Great job!




Review of Western Heating & Air Conditioning (Orem)

The installers came by and did a great job. Very professional and courteous. Worked very well together. Obviously happy with their job and company as well!


Response from Western Heating & Air Conditioning (Lehi):

Your review Brady is amazing, thank you for the 5 star review.


Map of Salem, UT

Great service.




Review of Western Heating & Air Conditioning (Orem)

Very helpful.


Response from Western Heating & Air Conditioning (Lehi):

Glad Ty was helpful to your needs.


Map of Salem, UT

Annual tune up




Review of Western Heating & Air Conditioning (Orem)

They came and worked on our equipment making sure it was tuned up and cleaned thoroughly. Good job


Response from Western Heating & Air Conditioning (Lehi):

Tune ups are so important to keep equipment at peak performance. So glad Jessica could help maintenance your furnace.


Map of Salem, UT

Comfort with Western Heating and Air Conditioning




Review of Western Heating & Air Conditioning (Orem)

The couple of times I have had Western Heating and Air Conditioning come out and make sure that my equipment was functioning properly they were extremely kind, efficient and professional. I was very comfortable having them in my home.


Map of Salem, UT

Wonderful service!




Review of Western Heating & Air Conditioning (Orem)

The technicians were very nice. They did a great job


Map of Salem, UT

Pleasure to work with.




Review of Western Heating & Air Conditioning (Orem)

Easy smooth transaction.


Great company, great service!




Review of Western Heating & Air Conditioning (Orem)

Thanks for fixing what another company goofed up on!


Great service




Review of Western Heating & Air Conditioning (Orem)

Very good service. Jessica was knowledgeable and helpful.


Friendly & knowledgeable!




Review of Western Heating & Air Conditioning (Orem)

Jessica was great! So kind, came and did what she needed. Nice to have a woman do what most call a "a man's job."


Awesome as always!




Review of Western Heating & Air Conditioning (Orem)


AWESOME all around!!!




Review of Western Heating & Air Conditioning (Orem)


Great service




Review of Western Heating & Air Conditioning (Orem)


Thank you, Great service




Review of Western Heating & Air Conditioning (Orem)


Great Service! Clean and Friendly!




Review of Western Heating & Air Conditioning (Orem)


Always helpful and great service




Review of Western Heating & Air Conditioning (Orem)

Mike is great. He answers any questions I have. Prompt service.


Asa@westernheatingair.com

Asa@westernheatingair.com

Did a furnace tuneup everything looks good , cleaned off the flame sensor, inspected coil and heat exchangers cleaned inside around the burner compartment and assembly. Static Pressure is a little high, recommended to the homeowner to install an airbase to help lower the static pressure. Furnace was running when I left.

Near Woodland Hills Dr, Salem, UT 84653
Easton F.

Easton F.

Today I came out for 2 furnace tune ups. One furnace was installed in 2004 and the other was installed by us this year. I started at the unit that we installed this year. While going through the unit everything tested very well! The static pressure is pretty high though. Beside that i would recommend the warranty protection package to protect the warranty on the system. The basement unit is showing its age pretty heavily. The blower motor is leaking oil pretty badly and the ignitor is now testing outside of operating range. Judy wants to hold off on repairs for now. Everything was working when i left. Thank you for having us out today!

Near 920 E, Salem, UT 84653
Easton F.

Easton F.

Today I came out for two furnace tune ups. Today I started in the basement. While going through the tune up I noticed that the blower assembly has quite a bit of drywall build up inside and I also noticed that there is no warranty protection on the system such as a surge protector or a wet switch. I recommended the warranty protection package today along with cleaning the blower housing. The upstairs unit was in the same shape. Everything tested well throughout the system. I recommended a surge protector for this system as well. Everything was running when I left. Thank you for having us out today!

Near Wildflower Ln, Salem, UT 84653
Taylor G.

Taylor G.

Came out for furnace tune up. Furnace was installed this year. All parts were testing properly and working properly. Filter needed to be replaced.replaced filter today. Combustion analysis is proper. Temp split is in range. See health report card for questions. I didn’t replace humidifier pad today it was still good. Furnace was working when I left the call.

Near S Towers Dr, Salem, UT 84653
Spencer D.

Spencer D.

Replaced filters and complete full 2 unit furnace tune up.

Near E 700 S, Salem, UT 84653
Spencer D.

Spencer D.

Complete furnace tuneup everything‘s working correctly however we need to clean out the system the blower wheel is dirty and ductwork needs a good cleaning. The air scrubber bulb is also burned out and needs to be replaced. I emailed customer estimates and will follow up with them Thursday, October 28th

Near E 1020 S, Salem, UT 84653
Asa@westernheatingair.com

Asa@westernheatingair.com

Did two furnace tuneup‘s on propane gas furnaces. How do you adjust the gas pressures in order to get the flu temperature up to where it needs to be. The problem with the Goodman furnace is the flu a size too small suggested to the homeowner to upsize that to all 3 inch schedule 40 PVC pipe. Homeowner is not interested in renewing membership at this time they Will call in the beginning of the spring. Both furnaces were running when I left

Near E 1280 S, Salem, UT 84653
Ben N.

Ben N.

The 1994 bryant furnace was not working. The capacitor was at 75% drop. Filters dirty. Needed a tune up. Today I did a tune up. I changed the filters. I changed the capacitor. Furnace running when I left.

Near S 100 E, Salem, UT 84653
Gabriel B.

Gabriel B.

I performed a furnace tune up on a 2018 Goodman system. The system is working properly with no concerns at this time. I changed the filter. See health report card for more details. Thank you for your business.

Near N 150 E, Salem, UT 84653
Gabriel B.

Gabriel B.

I performed a furnace tune up on a 2015 Payne system. The system needed some maintenance. The flue exhaust pipe was not properly sealed and was leaking water into the furnace, I adjusted and got it working right. The flame sensor is testing a bit high, but regular maintenance should extend its life for. I changed the filter. System was working properly when I left. For more details see the health report card. I also sealed the line set hole for the AC with silicone. Steven signed up for the Western Savings Club. Thank you for your business.

Near E 1020 S, Salem, UT 84653
Gabriel B.

Gabriel B.

Today I came over to finish the installation of the furnace tuneup kit, I installed the igniter the part that was missing last time and the system turned on and is working properly. Thank you for your business.

Near S 550 W, Salem, UT 84653
Jeff M.

Jeff M.

Furnace tune up refer to health inspection report form. System overall performing very well especially considering the age of the equipment. Just some age related wear observed heat exchangers do have some hot spot/stress markings on them but no observable cracks or breaches. Motors all amping well and within manufacturer specifications, mild rattle from inducer but amping well and spinning freely. Blower motor does have sign of oil leaking once bearings dry out it will become a problem for motor function. System burning clean and efficiently with good temperature split. Humidifier is not connected so no humidity control at this point in time. No IAQ devices in use and no surge protection. Recommendations refer to estimates. System left open for access to filters per customer request, power switch also off for safety of having panels open.

Near S 100 E, Salem, UT 84653
Asa@westernheatingair.com

Asa@westernheatingair.com

Preformed a furnace tune up and inspected ac washed compressor outside and checked voltages to unit everything looks good both units were able to run when I left, helped homeowners how to work the thermostat and basic preventative maintenance items they can do to help protect their equipment.

Near E 700 S, Salem, UT 84653
Gabriel B.

Gabriel B.

I performed a furnace tune up on a 2019 Amana system. The system is working properly with no concerns at this time. I changed the filter. See health report card for more details.

Near 470 S, Salem, UT 84653
Gabriel B.

Gabriel B.

I performed a furnace on a 2001 Armstrong system. The system is old and need some work. I talk to David and he gave the go ahead with the work. I replaced the flame sensor. I replaced the capacitor. I will replace the igniter(waiting for parts to reschedule) I did a blower wheel cleaning. I changed the filter. I adjusted the gas pressure to 2.96inW for a better combustion. After the work was done the system ran well, it has a high static pressure, so the filter needs to be changed regularly to avoid problems. I recommend once a month. The humidifier is working properly, no maintenance needed at this time. See health report card for more details Thank you for your business.

Near S 550 W, Salem, UT 84653
Wesley D.

Wesley D.

Warranty. filter door was sealed. Showed how to change filter. We talked about carbon filter for the house.

Near S 500 E, Salem, UT 84653
Easton F.

Easton F.

Ron invited us out today for 2 furnace tune ups. Both units were installed in 2004 and are starting to show their age. The basement unit is starting to show signs of wear on both the heat exchangers and the blower motor. Overall things were functioning on this unit and my best recommendation would be to keep a very close eye on the blower motor if not replace it. The Upstairs furnace is showing more wear. Most importantly at the heat exchangers. While inspecting them with my camera I found that the second plate going left to right is starting to form cracks at the bottom of the heat exchanger. I could not 100% confirm that what I saw was open. However, while doing a combustion analysis on the unit I found that the oxygen levels in the flue were fluctuating which is a sign there may be an opening on one of the heat exchangers. I am having Clint reach out to go over previous recommendations.

Near E 300 S, Salem, UT 84653
Easton F.

Easton F.

Today we came out for one furnace tuneup. Furnace was put in by us less than a year ago. Overall everything is working the way that it should be. Today we recommended warranty protection where the system is so new. That includes a wet switch to protect from any water damage and a surge protector to prevent any unnecessary power surges. Today we just replace the humidifier pad and renewed the Western savings club membership and replace the filter on the unit. Thank you for having us out today! Please give us a call if you have any questions

Near Hillside Ln, Salem, UT 84653
Tyler B.

Tyler B.

Performed a furnace tune up today, blower wheel and evaporator coil a little dirty but if they keep up with changing the air filter it shouldn’t be a problem. Recommend adding a gas drip leg and a wet switch Furnace was running when we left

Near E 80 S, Salem, UT 84653
Devante W.

Devante W.

Arrived at home found that blower motor had failed motor had seized up and won’t turn over any more , coming back in the morning to replace motor. Replaced blower motor and checked system ops all ops are normal at this time .

Near E 960 S, Salem, UT 84653
Devante W.

Devante W.

Upon arrival spoke with home owner about ac not properly working so I began troubleshooting found that dual cap had failed on compressor side and outdoor fan was leaking oil and running very high on amperage . Customer is selling home wanted to get ac stable for new owners . Furnace and outdoor unit was showing a little bit of age but at the time all ops are normal with the work completed today . Also noted that it may be non condensible in system or restricted metering device . But system was still running with 20 degree split . Comp 13.8 / 62 Rated 19.9/ 102 ODF 1.4 rated 1.4 iDF 6.3 rated 10.2 Run cap 10 / 10.1 Temp split 55.9 / 75.2

Near E 960 S, Salem, UT 84653
Devante W.

Devante W.

Upon arrival spoke with home owner about condensing unit tripping the break l began troubleshooting and found that we were getting a fault code 04 for compressor bearings seizing up . Checked amps draws on compressor , I had very high start up amps. Contacted Goodman tech support to verify if hard start would help , and they recommend replacing compressor. Unit is under warranty for whole unit change out . Call needs to be scheduled to replace condensing unit . Customer would like to add a hard start on new unit . Comp rated 22.9/ 147.3 reading 12.1 / 135.1 ODF rated 2.8 / .04 Cap rating 45/5 reading 45/52 Spoke with Richard from Goodman tech support Installed new condenser, hard start kit and checked system ops all ops are normal at this time RLA 9.3 LRA 58.2 52.3/72.1

Near 480 W, Salem, UT 84653
Hunter B.

Hunter B.

Cut combustion and installed two 45s.

Near S 300 E, Salem, UT 84653
Wesley D.

Wesley D.

Performed ac tune up. Blower motor is making a grinding noise. Internal bearing on the motor are starting to go bad. Blower motor is amping well. System has high static pressure unless you open all the zones. Temp split is good. System does not have surge protectors. Warranties do not cover surges. Recommend them on furnace and ac. Rest of the system is looking good. Recommend 1” filters to be replaced once a month. Water heater doesn’t have an expansion tank on it. System is up and running when i left.

Near E 820 S, Salem, UT 84653
Gabriel B.

Gabriel B.

I performed an Ac tune up on a 1995 Lennox system. The system is really old and it shows. The main concerns right now are: . The blower motor is dirty and have signs of overheating and oil leaks. This means it is in its last days. . The condenser coil was really dirty, after cleaning I found that the refrigerant pressure was really low. The system was running at the beginning of my tuneup. Because the coil was really dirty it had a hard time transferring heat, that caused the refrigerant to maintain a functional pressure. After cleaning the coil the refrigerant pressure were very low, tripping the safety features of the compressor. I charged 2lb 11oz of R-22 and now the system is working properly with a 20 degrees temperature split. Because this happened during my tune up we will have another technician to come over and give a second opinion about what happened. See health report card for more details.

Near S 300 E, Salem, UT 84653
Grateful To Our Clients Thank You Utah!
sharrif dajany
sharrif dajany
16:43 23 Jan 22
Easton was very personable and very knowledgable. He walked us through the whole process as he made the repair. He also diagnosed some other issues that were going on and offered some potential solutions. He came out on a Saturday and his rates were the same as Monday thru Friday, and his service call rate was very reasonable. I would not hesitate to use his services again.
Emily Merrell
Emily Merrell
19:54 22 Jan 22
He did a great job! Thanks, Brenan!
Aaron Evans
Aaron Evans
19:31 22 Jan 22
Western Heating and Air has always taken great care of me as a customer. Spencer recently came with another technician he was training and they were super professional and did a great job looking over my HVAC system. Also did a minor repair.
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