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  • We Do Things Right The First Time

Air Conditioning & Heating in Santaquin, UT

Google Rating
4.9
Based on 474 reviews

Here at Western Heating & Air, our commitment to our customers comes first every time! We provide exceptional repair, replacement and maintenance services on air conditioners, HVACs and furnaces. We also offer indoor air quality products like humidifiers and air scrubbers. We are proud to have served the residents of Santaquin, UT and the surrounding areas since 1995!

Read our reviews below from some of your neighbors in Santaquin, UT to find out why they choose to partner with us for their home comfort needs.

Local Reviews
for Santaquin, UT

Western Heating & Air Conditioning (Orem) Rated 5.0 out of 5 stars based on 11 customer reviews
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Map of Santaquin, UT

Honest service




Review of Western Heating & Air Conditioning (Orem)

From the moment Taylor arrived until the moment he left I was quite pleased with his work ethic, his attention to detail and the honest remarks as he serviced my furnace. He was pleasant to chat with and he answered all questions that I asked him. He did a quality job and left me feeling secure in the perfomance of my furnace.


Response from Western Heating & Air Conditioning (Lehi):

So wonderful Randy, we appreciate your review for Taylor


Map of Santaquin, UT

He was professional and very considerate and polite.




Review of Western Heating & Air Conditioning (Orem)

Great service


Response from Western Heating & Air Conditioning (Lehi):

Hello Marcia and Jim, it is always pleasure to visit your home, thank you for having us today!


Map of Santaquin, UT

fast service, great tech




Review of Western Heating & Air Conditioning (Orem)

Jeff was polite and understanding when the issue was resolved. Honest and well informed.


Response from Western Heating & Air Conditioning (Lehi):

So great to hear Randy, thank you!


Map of Santaquin, UT

Excellent Service




Review of Western Heating & Air Conditioning (Orem)

We've done business with Western Heating and Air for years. The technicians are on time, do great work and are always professional and courteous. Customer service has always been excellent. Our family highly recommends Western Heating and Air.


Response from Western Heating & Air Conditioning (Lehi):

Carla and David, we appreciate your review for Ryan H and giving him 5 stars.


Map of Santaquin, UT

Fantastic technician




Review of Western Heating & Air Conditioning (Orem)

Easton was knowledgeable, polite and more than willing to fully explain everything he did and he was a delight to have in our home.


Map of Santaquin, UT

Great service




Review of Western Heating & Air Conditioning (Orem)

Tech very considerate and thorough.


Response from Western Heating & Air Conditioning (Lehi):

Elaine, 5 star review for Ian is so greatly appreciated.


Map of Santaquin, UT

Good service and value




Review of Western Heating & Air Conditioning (Orem)

technician friendly, polite and thorough.


Response from Western Heating & Air Conditioning (Lehi):

Fantastic review for Adam, we appreciate you giving us 5 stars.


Map of Santaquin, UT

Very good service!




Review of Western Heating & Air Conditioning (Orem)

I felt confident in the work Jose did. He was very polite and kept clean the area he worked in plus wore booties in to our home. Very much appreciated!


Map of Santaquin, UT

Great service. Great price.




Review of Western Heating & Air Conditioning (Orem)

They were awesome.


Map of Santaquin, UT

Great service




Review of Western Heating & Air Conditioning (Orem)


Taylor G.

Taylor G.

Came out for pre-paid WSC tuneup. All electrical components were testing properly and working properly. Furnace was burning clean. Found no cracks in the heat exchanger. Blower was mildly dirty little dust built up. Coil was clean though. Filter was new recommend using a 4 inch filter to get better airflow. Temp split was in required range. See health report card for any questions. Gave option for breathe easy for package or for just a humidifier if we do these options I will clean blower for Randy. Furnace was working when I left the call.

Near 820 S, Santaquin, UT 84655
Jeff M.

Jeff M.

Furnace tune up refer to health inspection report form. On system start up the inducer does have a noticeable whine but gradually dissipates over the run time, suspecting the bearings are on their way out but overall inducer is amping fine and able to create enough draft to run furnace appropriately. Heat exchangers inspected definitive hot spots noticeable and there does appear to have a little bit of surface rust from a the AC likely dripping down onto it. Reference pictures for visual look. System showing it’s age when all is said and done with all electrical falling within manufacturer specifications system looks like it has been cleaned in the recent past and no safety issues noticed at this point in time. No humidifier, or air Scrubber to help with indoor comfort and respiratory health. No gas drip leg this is a recent code update and if home were to be sold inspector may mention something about it. No surge protection or wet switch in use.

Near 350 E, Santaquin, UT 84655
Spencer D.

Spencer D.

Prepaid tune up. Everything is testing good however we should clean the ductwork out and the blower. I emailed customer estimates and he will reach back out to us

Near E 180 N, Santaquin, UT 84655
Brenan S.

Brenan S.

I performed a furnace tuneup on one system. The system is only a couple years old and I found that everything was testing appropriately and within factory specifications. The system has a humidifier and air scrubber. There was no carbon monoxide entering the home. The system does not have a surge protector and one was recommended to the customer. The customer did not want to move forward with this recommendation at this time. The furnace was running when I left and I watched it operated for 15-20 minutes before leaving.

Near S 350 E, Santaquin, UT 84655
Jeff M.

Jeff M.

Call to put on termination kit. On inspection of where termination of exhaust comes out on the side of the home the reason we can’t put a traditional termination kit onto the system is because of the close proximity to our combustion inlet for our mechanical room. This would be against code to have it put on any other way than it currently is. If we want to try reroute our exhaust outlet we can look at that.

Near E 300 S, Santaquin, UT 84655
Devante W.

Devante W.

Replaced failing inducer motor and checked system operations. Newly installed Inducer motor running well within specs . All ops normal at this time with system . Also we installed customers furnace in 2016 and didn’t put a termination kit on flue need someone to install termination kit on home for customer this should be warranty from my Conversion with team lead since we install termination kits on all our change outs . Temp split 112.6/ 69.6 2.0 / 2.3 recommended

Near E 300 S, Santaquin, UT 84655
Ben N.

Ben N.

2006 payne furnace prepaid tune up. The flame sensor is very dirty and did not clean up very well. The inducer motor is loud and over amping. The humidifier is leaking. Today I did there prepaid tune up. I replaced there filter. I redid the humidifier drain line and replaced the pad. The furnace was running when I left.

Near S 800 E, Santaquin, UT 84655
Wesley D.

Wesley D.

System doesn’t have a lot of air flow coming out of vents. Static pressure shows a lot of air getting stuck in evap coil and not enough return to the system. Evap coil looks like it’s packed with dirt and the surface dirty was cleaned off. There is extensive water damage in system. Blower motor is leaking oil. Blower wheel is packed with dirt. Due to age and extensive cleanings and repairs I would advise in replacement. I included some repairs that cover basic to most extensive. I don’t know how clean we can get that coil with out removing it, but it is an option if you like. We have a comfort advisor that will be coming out between 930 and 1130 to give options on replacement. System is running when I left.

Near 420 W, Santaquin, UT 84655
Jeff M.

Jeff M.

Call for furnace operation trouble. Found the inducer to be filled with water from history gathered one of the kids in the home puts garden hose down the exhaust flue on the side of the house and caused the excessive amount of water present in inducer. While draining inducer did come across a dead bird and a lot of twigs and other debris that likely was brought in by the bird. The flue needs to be opened up and cleared of any debris to help furnace run appropriately as well as keep exhaust gases able to be removed appropriately. Removed the bird and debris and resealed exhaust flue. Blower motor compartment is very dirty and it would be best from a longevity standpoint to get cleaned and begin using a 16x25x2 filter by removing dividing bracket in filter cabinet and using a filter rated at 8-10 MERV. His will help ease the amount of dust making it into the system while also helping maximize the airflow through the system. Blower compartment cleaned with blower motor. System checked a

Near Slate Dr, Santaquin, UT 84655
Jeff M.

Jeff M.

Furnace Cleaning and service

Near S Travertine Way, Santaquin, UT 84655
Santaquin, UT - Furnace Cleaning and service
Ben N.

Ben N.

The 1994 bryant ac recieved a 29 point tune up. I changed there washable filters today. They have not added ac renew. They could use a new humidifier pad. The ac was running when I left.

Near E 450 S St, Santaquin, UT 84655
Tyler B.

Tyler B.

I preformed an AC tune up and furnace tune up today. Only thing to report is that the disconnect has come off the wall outside. Matt said he was going to fix that himself. The compressor is also over amping when it starts up, this is pretty common for its age. What caused this is just how the refrigerant cycle works. I recommend a hard start to help the over amping and to keep the compressor from damaging its self, the capacitor or the fan motor. Both Furnace and AC were operational when i left. AC was running when i left.

Near Ginger Gold Rd, Santaquin, UT 84655
Easton F.

Easton F.

Jim and Marcia invited us out today for an AC tune up! We installed the system last year and so far everything is wearing and testing perfectly! I recommended a hard start today to save the compressor from any unnecessary wear over time. Marcia wants to wait on that for now. Thank you for having us out today! Please give us a call if you. Have any questions

Near E 450 S St, Santaquin, UT 84655
Hunter B.

Hunter B.

Furnace and airconditioning replacement

Near W 30 S, Santaquin, UT 84655
Easton F.

Easton F.

Janelle invited us out today for an AC and Furnace tune up. The furnace was installed in 2002 and is starting to show its age.. While going through the furnace this is what I found; The blower assembly is getting pretty dirty and the blower motor itself is starting to leak oil. The inducer motor is pulling more power than allowed and making a rough sound on start up. Lastly I found that the igniter is about to go out. The AC was installed in 2013 and is looking good! I had one recommendation for the AC system and that was a hard start to help the compressor over the rest of the life of the unit. I went over these options in priority with Janelle today but she wants to hold off for now. Thank you so much for having us out today! Most important thing today is to replace the filter in the system.

Near E 200 N, Santaquin, UT 84655
Tyler B.

Tyler B.

I responded to a no cool call. I checked the coil to verify that there was no freezing. The evap coil is very dirty and in need of cleaning. I moved out side and hooked up my gauges and tested the cap. The cap is fine but the system has almost no refrigerant inside of it. It’s an r22 system with a low psi of -3 and a high of 43. The valve core is potentially leaking to. The system is 13 years old this year, over all i recommend replacement over repair as repairs cost more than the system is worth. Mark is on his was out this morning to give a estimate for a new system. AC was not running when i left.

Near 610 N, Santaquin, UT 84655
Gabriel B.

Gabriel B.

I performed an AC tune up on a 2008 Lennox system. The system is working okay. The temperature split is not optimal, I believe is because of a dirty blower wheel. I recommend doing a blower wheel cleaning. The AC compressor LRA is a bit high I recommend a Hard start kit to help address this issue. That can help the compressor live longer and work better. Other than that the system is working properly. See health report card for more details.

Near Little Rock Cir, Santaquin, UT 84655
Jeff M.

Jeff M.

Call for equipment running constantly. Found thermostat calling for fan on. This will keep the fan running nonstop and not necessarily the AC itself. Once switch to the auto mode it shut off appropriately. Tested cooling function just to make sure we were cooling we have a 19.3 degree temperature split which is where we like to see it. Would recommend running a 4” filter in the filter cabinet it will help improve airflow and they will last longer than the 1” filters being used.

Near 820 S, Santaquin, UT 84655
Jeff M.

Jeff M.

Refrigerant leak repair for AC system.

Near Slate Dr, Santaquin, UT 84655
Santaquin, UT - Refrigerant leak repair for AC system.
jake@westernheatingair.com

jake@westernheatingair.com

Replaced capacitor Replaced filter Ac tune up

Near 350 E, Santaquin, UT 84655
Taylor G.

Taylor G.

Came out for a prepaid furnace and ac tune up. Found the blower for system is leaking oil at the bottom see picture. Found no cracks in the heat exchangers. Combustion Analysis is proper. Inducer motor is loud when running needs to be replaced to stop problem. All electrical components are testing properly and working properly. See health report card. Furnace was working properly when I left the call. Ac found the capacitor is testing above required amount. Found there is a little burn spot on contactor at bottom. I am getting proper volts. Temp split was in required range. All other electrical components are testing properly and working. See health report card. System was working properly when I left the call.

Near S 800 E, Santaquin, UT 84655
Ryan H.

Ryan H.

After AC tuneup customer said heat was not working. Found that one of the wires on the blower capacitor had been left disconnected accidentally. Replaced the wire and the blower turned right on. Furnace is now working.

Near E 180 N, Santaquin, UT 84655
Jeff M.

Jeff M.

AC tune up refer to health inspection report form. Filter is dirty should be replaced in the next month or so given current condition. 1” filters need replacement after about a month or two of use ideally to keep everything running smoothly and appropriately. There is a thin layer of dust on inside of of blower motor compartment and on the evaporator coil. Main reason for this is these fine particles of dust are able to make it through the filter in use the way we can fix this is using a higher rated filter at the sacrifice of airflow, which is not recommended because this will have a negative effect on efficiencies of AC and Furnace use. The other and more practical way is by adding an Air Purifier. An Air Purifier in effect ionizes these small particles where they become attracted to one another and clump up and are then able to be caught by the filter because of their larger size. And will aid and benefit respiratory health of homes air quality by helping eliminate pollutants tha

Near E 180 N, Santaquin, UT 84655
Easton F.

Easton F.

Randy invited us out today for an AC tune up today! The unit was installed in 2013 and overall running very well. The inside unit has been kept very clean. Going outside there was one part that had fallen outside of manufacturing specs, the capacitor. We swapped that out today for a new one and also added a hard start to the system to help prevent future wear in the same place. Thank you for having us out today!

Near 820 S, Santaquin, UT 84655
Jeff M.

Jeff M.

Call for cooling issue. Found wires from thermostat not appropriately seated in their respective terminals to control board. Fixed wiring and verified airflow unit is a two ton condenser, outdoor unit. System is moving appropriate air considering AC size if there is any issues with cooling capacity this next summer give us a call and we can come out reevaluate homes needs.

Near S 350 E, Santaquin, UT 84655
Grateful To Our Clients Thank You Utah!
sharrif dajany
sharrif dajany
16:43 23 Jan 22
Easton was very personable and very knowledgable. He walked us through the whole process as he made the repair. He also diagnosed some other issues that were going on and offered some potential solutions. He came out on a Saturday and his rates were the same as Monday thru Friday, and his service call rate was very reasonable. I would not hesitate to use his services again.
Emily Merrell
Emily Merrell
19:54 22 Jan 22
He did a great job! Thanks, Brenan!
Aaron Evans
Aaron Evans
19:31 22 Jan 22
Western Heating and Air has always taken great care of me as a customer. Spencer recently came with another technician he was training and they were super professional and did a great job looking over my HVAC system. Also did a minor repair.
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