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  • We Do Things Right The First Time

Air Conditioning & Heating in Santaquin, UT

Google Rating
4.9
Based on 345 reviews

Here at Western Heating & Air, our commitment to our customers comes first every time! We provide exceptional repair, replacement and maintenance services on air conditioners, HVACs and furnaces. We also offer indoor air quality products like humidifiers and air scrubbers. We are proud to have served the residents of Santaquin, UT and the surrounding areas since 1995!

Read our reviews below from some of your neighbors in Santaquin, UT to find out why they choose to partner with us for their home comfort needs.

Local Reviews
for Santaquin, UT

Western Heating & Air Conditioning (Orem) Rated 5.0 out of 5 stars based on 9 customer reviews
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Map of Santaquin, UT

He was professional and very considerate and polite.




Review of Western Heating & Air Conditioning (Orem)

Great service


Response from Western Heating & Air Conditioning (Lehi):

Hello Marcia and Jim, it is always pleasure to visit your home, thank you for having us today!


Map of Santaquin, UT

fast service, great tech




Review of Western Heating & Air Conditioning (Orem)

Jeff was polite and understanding when the issue was resolved. Honest and well informed.


Response from Western Heating & Air Conditioning (Lehi):

So great to hear Randy, thank you!


Map of Santaquin, UT

Excellent Service




Review of Western Heating & Air Conditioning (Orem)

We've done business with Western Heating and Air for years. The technicians are on time, do great work and are always professional and courteous. Customer service has always been excellent. Our family highly recommends Western Heating and Air.


Response from Western Heating & Air Conditioning (Lehi):

Carla and David, we appreciate your review for Ryan H and giving him 5 stars.


Map of Santaquin, UT

Fantastic technician




Review of Western Heating & Air Conditioning (Orem)

Easton was knowledgeable, polite and more than willing to fully explain everything he did and he was a delight to have in our home.


Map of Santaquin, UT

Great service




Review of Western Heating & Air Conditioning (Orem)

Tech very considerate and thorough.


Response from Western Heating & Air Conditioning (Lehi):

Elaine, 5 star review for Ian is so greatly appreciated.


Map of Santaquin, UT

Good service and value




Review of Western Heating & Air Conditioning (Orem)

technician friendly, polite and thorough.


Response from Western Heating & Air Conditioning (Lehi):

Fantastic review for Adam, we appreciate you giving us 5 stars.


Map of Santaquin, UT

Very good service!




Review of Western Heating & Air Conditioning (Orem)

I felt confident in the work Jose did. He was very polite and kept clean the area he worked in plus wore booties in to our home. Very much appreciated!


Map of Santaquin, UT

Great service. Great price.




Review of Western Heating & Air Conditioning (Orem)

They were awesome.


Map of Santaquin, UT

Great service




Review of Western Heating & Air Conditioning (Orem)


Wesley D.

Wesley D.

System doesn’t have a lot of air flow coming out of vents. Static pressure shows a lot of air getting stuck in evap coil and not enough return to the system. Evap coil looks like it’s packed with dirt and the surface dirty was cleaned off. There is extensive water damage in system. Blower motor is leaking oil. Blower wheel is packed with dirt. Due to age and extensive cleanings and repairs I would advise in replacement. I included some repairs that cover basic to most extensive. I don’t know how clean we can get that coil with out removing it, but it is an option if you like. We have a comfort advisor that will be coming out between 930 and 1130 to give options on replacement. System is running when I left.

Near 420 W, Santaquin, UT 84655
Jeff M.

Jeff M.

Call for furnace operation trouble. Found the inducer to be filled with water from history gathered one of the kids in the home puts garden hose down the exhaust flue on the side of the house and caused the excessive amount of water present in inducer. While draining inducer did come across a dead bird and a lot of twigs and other debris that likely was brought in by the bird. The flue needs to be opened up and cleared of any debris to help furnace run appropriately as well as keep exhaust gases able to be removed appropriately. Removed the bird and debris and resealed exhaust flue. Blower motor compartment is very dirty and it would be best from a longevity standpoint to get cleaned and begin using a 16x25x2 filter by removing dividing bracket in filter cabinet and using a filter rated at 8-10 MERV. His will help ease the amount of dust making it into the system while also helping maximize the airflow through the system. Blower compartment cleaned with blower motor. System checked a

Near Slate Dr, Santaquin, UT 84655
Jeff M.

Jeff M.

Furnace Cleaning and service

Near S Travertine Way, Santaquin, UT 84655
Santaquin, UT - Furnace Cleaning and service
Ben N.

Ben N.

The 1994 bryant ac recieved a 29 point tune up. I changed there washable filters today. They have not added ac renew. They could use a new humidifier pad. The ac was running when I left.

Near E 450 S St, Santaquin, UT 84655
Tyler B.

Tyler B.

I preformed an AC tune up and furnace tune up today. Only thing to report is that the disconnect has come off the wall outside. Matt said he was going to fix that himself. The compressor is also over amping when it starts up, this is pretty common for its age. What caused this is just how the refrigerant cycle works. I recommend a hard start to help the over amping and to keep the compressor from damaging its self, the capacitor or the fan motor. Both Furnace and AC were operational when i left. AC was running when i left.

Near Ginger Gold Rd, Santaquin, UT 84655
Easton F.

Easton F.

Jim and Marcia invited us out today for an AC tune up! We installed the system last year and so far everything is wearing and testing perfectly! I recommended a hard start today to save the compressor from any unnecessary wear over time. Marcia wants to wait on that for now. Thank you for having us out today! Please give us a call if you. Have any questions

Near E 450 S St, Santaquin, UT 84655
Hunter B.

Hunter B.

Furnace and airconditioning replacement

Near W 30 S, Santaquin, UT 84655
Easton F.

Easton F.

Janelle invited us out today for an AC and Furnace tune up. The furnace was installed in 2002 and is starting to show its age.. While going through the furnace this is what I found; The blower assembly is getting pretty dirty and the blower motor itself is starting to leak oil. The inducer motor is pulling more power than allowed and making a rough sound on start up. Lastly I found that the igniter is about to go out. The AC was installed in 2013 and is looking good! I had one recommendation for the AC system and that was a hard start to help the compressor over the rest of the life of the unit. I went over these options in priority with Janelle today but she wants to hold off for now. Thank you so much for having us out today! Most important thing today is to replace the filter in the system.

Near E 200 N, Santaquin, UT 84655
Tyler B.

Tyler B.

I responded to a no cool call. I checked the coil to verify that there was no freezing. The evap coil is very dirty and in need of cleaning. I moved out side and hooked up my gauges and tested the cap. The cap is fine but the system has almost no refrigerant inside of it. It’s an r22 system with a low psi of -3 and a high of 43. The valve core is potentially leaking to. The system is 13 years old this year, over all i recommend replacement over repair as repairs cost more than the system is worth. Mark is on his was out this morning to give a estimate for a new system. AC was not running when i left.

Near 610 N, Santaquin, UT 84655
Gabriel B.

Gabriel B.

I performed an AC tune up on a 2008 Lennox system. The system is working okay. The temperature split is not optimal, I believe is because of a dirty blower wheel. I recommend doing a blower wheel cleaning. The AC compressor LRA is a bit high I recommend a Hard start kit to help address this issue. That can help the compressor live longer and work better. Other than that the system is working properly. See health report card for more details.

Near Little Rock Cir, Santaquin, UT 84655
Jeff M.

Jeff M.

Call for equipment running constantly. Found thermostat calling for fan on. This will keep the fan running nonstop and not necessarily the AC itself. Once switch to the auto mode it shut off appropriately. Tested cooling function just to make sure we were cooling we have a 19.3 degree temperature split which is where we like to see it. Would recommend running a 4” filter in the filter cabinet it will help improve airflow and they will last longer than the 1” filters being used.

Near 820 S, Santaquin, UT 84655
Jeff M.

Jeff M.

Refrigerant leak repair for AC system.

Near Slate Dr, Santaquin, UT 84655
Santaquin, UT - Refrigerant leak repair for AC system.
jake@westernheatingair.com

jake@westernheatingair.com

Replaced capacitor Replaced filter Ac tune up

Near 350 E, Santaquin, UT 84655
Taylor G.

Taylor G.

Came out for a prepaid furnace and ac tune up. Found the blower for system is leaking oil at the bottom see picture. Found no cracks in the heat exchangers. Combustion Analysis is proper. Inducer motor is loud when running needs to be replaced to stop problem. All electrical components are testing properly and working properly. See health report card. Furnace was working properly when I left the call. Ac found the capacitor is testing above required amount. Found there is a little burn spot on contactor at bottom. I am getting proper volts. Temp split was in required range. All other electrical components are testing properly and working. See health report card. System was working properly when I left the call.

Near S 800 E, Santaquin, UT 84655
Ryan H.

Ryan H.

After AC tuneup customer said heat was not working. Found that one of the wires on the blower capacitor had been left disconnected accidentally. Replaced the wire and the blower turned right on. Furnace is now working.

Near E 180 N, Santaquin, UT 84655
Jeff M.

Jeff M.

AC tune up refer to health inspection report form. Filter is dirty should be replaced in the next month or so given current condition. 1” filters need replacement after about a month or two of use ideally to keep everything running smoothly and appropriately. There is a thin layer of dust on inside of of blower motor compartment and on the evaporator coil. Main reason for this is these fine particles of dust are able to make it through the filter in use the way we can fix this is using a higher rated filter at the sacrifice of airflow, which is not recommended because this will have a negative effect on efficiencies of AC and Furnace use. The other and more practical way is by adding an Air Purifier. An Air Purifier in effect ionizes these small particles where they become attracted to one another and clump up and are then able to be caught by the filter because of their larger size. And will aid and benefit respiratory health of homes air quality by helping eliminate pollutants tha

Near E 180 N, Santaquin, UT 84655
Easton F.

Easton F.

Randy invited us out today for an AC tune up today! The unit was installed in 2013 and overall running very well. The inside unit has been kept very clean. Going outside there was one part that had fallen outside of manufacturing specs, the capacitor. We swapped that out today for a new one and also added a hard start to the system to help prevent future wear in the same place. Thank you for having us out today!

Near 820 S, Santaquin, UT 84655
Jeff M.

Jeff M.

Call for cooling issue. Found wires from thermostat not appropriately seated in their respective terminals to control board. Fixed wiring and verified airflow unit is a two ton condenser, outdoor unit. System is moving appropriate air considering AC size if there is any issues with cooling capacity this next summer give us a call and we can come out reevaluate homes needs.

Near S 350 E, Santaquin, UT 84655
Gabriel B.

Gabriel B.

I performed an AC tune up on 2014 Amana system. The system is working properly, only concern is a high static pressure. I changed the filter. See health report card for more details.

Near S 350 E, Santaquin, UT 84655
Wesley D.

Wesley D.

Performed ac tune up. You told me that the fan motor was making noise. Tested fan and the windings are bad on the motor. Rest of the system is running well and within specs. You did not want to renew or do repairs at time of service. System is up and running upon departure.

Near Summit Ridge Pkwy, Santaquin, UT 84655
Tyler B.

Tyler B.

I preformed an AC tune up today. I found that the coil was causing static pressure issues due to it being very dirty and in need of cleaning. The filter is also very dirty and causing static pressure issues the land lord said they had some filters and would come out and change it. The condenser outside has a bad capacitor reading 12% out of its range. Along with this the compressor is amping high at start up, this is likely what has mad the capacitor go bad. The contactor also has burning and pitting on it that will cause improper connection, it should be replaced. The system is 22 years old, i suggested looking at the price of repairs and the cost of a new system they decided to get a new system and said they would likely call us back towards the end of the summer for a system replacement. The AC was running when i left.

Near S 300 E, Santaquin, UT 84655
Wesley D.

Wesley D.

Thermostat fan mode was in On. Changed it to auto. Function checked system. System is running properly. System up and running when I left.

Near S 300 E, Santaquin, UT 84655
Robert P.

Robert P.

Came to residence for prepaid MSC tune-up on a '19 Goodman furnace located in the basement. Equipment functional upon arrival. Upon inspection, I found the 16x25x1 filter is starting to get dirty and recommend replacing it soon. Typically they should be changed about once a month. All other electrical, mechanical, and gas components are operating properly and within manufacturer specifications at this time. See health report card for any specific information. Equipment functional upon departure. Thanks for your business and have a great day!

Near E 180 N, Santaquin, UT 84655
Robert P.

Robert P.

Came to residence for prepaid MSC tune-up on a '98 Bryant furnace located in the basement. Equipment functional upon arrival. Upon inspection, I found that both 16x25x1 filters in the furnace we're dirty. I replaced one with a plastic-framed homeowner provided filter. All other electrical, mechanical, and gas components are operating properly and within manufacturer specifications at this time. See health report card for any specific information. Homeowners expressed interest in a duct cleaning. I have little knowledge regarding this so I told them I'll have the office call and figure out an estimate for them. Equipment functional upon departure. Thanks for your business and have a great day!

Near E 450 S St, Santaquin, UT 84655
Clint N.

Clint N.

Furnace installation, Heating install

Near N 100 W, Santaquin, UT 84655
Grateful To Our Clients Thank You Utah!
Brandon Kirk
Brandon Kirk
19:38 23 Sep 21
Easton was on time, very informative and personable. Western has never let us down with our different situations and houses we've had through the years.
Debbie Manning
Debbie Manning
23:55 22 Sep 21
Easton represented Western Heating and Air very well. He was thorough, patient, knowledgeable and answered my questions to my satisfaction. I did not feel any pressure from him to purchase new equipment.
KN Jensen
KN Jensen
16:04 17 Sep 21
They were professional, helpful, and knowledgeable. I will definitely keep using them. 💚
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