Western Heating & Air is a locally owned and family operated HVAC company serving the residents of West Jordan, UT and the surrounding areas. We offer exceptional repair, replacement and tune-up services on HVACs, furnaces and air conditioners. Our team is friendly and our technicians highly trained and certified.
We are happy to be your one-stop-shop for home comfort services! Check out some of our reviews below to find out why your neighbors choose to partner with us on their heating and cooling concerns in West Jordan, UT.
Local Reviews
for West Jordan, UT
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Great Service
Lucille - West Jordan, UT
Gabriel does fast and efficient work. Has a great personality, is polite at all times..
Response from Western Heating & Air Conditioning (Lehi):
Your 5 star review for Gabriel is very appreciated Lucille!
Fast service response.
Lucille - West Jordan, UT
Technicians were courteous. respectful. Disappointed that they could not discover why my a/c just stops working. They found nothing wrong. Explained everything they did so I could understand.
Great Service
Lucille - West Jordan, UT
Technician knowledge, respectful and patient with many questions.
Response from Western Heating & Air Conditioning (Lehi):
Lucille, we are so happy to see a 5 star review for Gabriel.
Finally, someone (I’m so pleased to have worked with)! He was very knowledgeable and worked quickly! Much different from the man who came with the
Linda - West Jordan, UT
Great Service / very knowledgable!
Response from Western Heating & Air Conditioning (Lehi):
Linda, we are so glad that Wes was able to help out
Great Service
Miao - West Jordan, UT
Response from Western Heating & Air Conditioning (Lehi):
Hello Miao, we are grateful for the 5 star review for Ryan H.
Gabriel- great service!
Charlotte - West Jordan, UT
Gabriel came out to do an AC tune up, and found a few things that were in the ‘yellow zone’. He talked to me about all of them, what their function was, and also helped me determine which was a priority to repair if I had to choose. He was thorough in his questions and made suggestions to help with a few things in the home. I’ve been using them for years but this was one of the best interactions I’ve had!
Response from Western Heating & Air Conditioning (Lehi):
Hello Charlotte - We just love this review! It speaks the truth about Gabriel and his passion for what he does. Thank you so much!
Great service!
Dalen - West Jordan, UT
Response from Western Heating & Air Conditioning (Lehi):
Hello Dalen and Melinda - thank you for the 5 star review for Kade.
Great Service
Slater - West Jordan, UT
Great service, wonderful program
Steven - West Jordan, UT
This was a awsome experience!
Always Great Service!
Ed - West Jordan, UT
Western installed our system and it works great!
Pleasant Surprise
Candyce - West Jordan, UT
I am pleasantly surprised at how great of service I received. Justin is one of the coolest technicians I've met. Aside from friendliness, he was on time (how often do you get that from anyone??), was dressed professionally, and communicated well. Our problem ended up being simple, but he was straight forward about it, didn't try to sell us anything we didn't need or want. He gave us very useful knowledge about how to maintain our A/C and answered all of our questions. I feel like I got more than by money's worth. Him and his work has stood out positively from any kind of technician I've ever encountered. I feel that they are more than reasonably priced and will call them the next time I need help! Thanks again, Justin!
Great Service
Melinda - West Jordan, UT
I bought a new furnace from Western Heating & Air. They have great customer service. With any questions I have or concerns they have been right there to take care of me. I went on there plan to have yearly check up on both the furnace and air conditioner, they call me to set those up and the technicians they send are professional and always leave things clean. I have been so very pleased with there work and care. I'm glad I found this company to work with.
Excellent Service
Jennifer - West Jordan, UT
Gabriel B.
I performed a furnace tune up on a 2021 Goodman system. The system is working properly with no concerns at this time. I changed the filter filter. See health report card for more details. Thank you for your business.
Gabriel B.
I performed a furnace tune up on a 2021 Amana system. The system is working properly with no concerns at this time. The filter is dirty. See health report card for more details. Thank you for your business.
Devante W.
Ran prepaid furnace tune on system all ops checked out normal with unit
Gabriel B.
I performed a furnace tune up on a 2006 Goodman system. The system is old and is installed in a way that is making it work really hard. The filter don’t have a proper slot or cabinet, this causes much dust and particles to pass through. The blower wheel is really dirty because of that filter situation and is affecting the performance of the system. At the moment the the system safeties are shutting the system down to prevent damaging itself because of overheating, this happened a few times while I was working today to help address this issue I recommend cleaning this blower wheel. The motor is overworking causing the capacitor to be weak, the capacitor is a main component of the motor and it can be replaced. I recommend replacing the capacitor. The supply air ducts have some blockage somewhere, the static pressure is really high. I found some dampers in the back of the system and opened them, that helped a bit, but still bad. To fix this we would need to break through the dry
Brenan S.
I completed the furnace tuneup on one system and completed a Furnace health report card. I took a picture of the health report card and gave the physical copy to the customer. During the tuneup I found that the blower housing and blower wheel were extremely dirty and in need of cleaning. I also found that the blower motor was dirty and leaking oil. I did find that there was rust near the inducer motor that appeared to be coming from a drain plug at the evaporator coil, I was able to tighten the plug which should have fixed the issue. I checked the heat exchangers and did not see any signs of rust or cracks I checked for carbon carbon monoxide in the supply air and and got a reading of 0ppm for CO. I checked the capacitor which is rated for 12.5 with a 6% drop, it tested at 11.55 which is a 7.59% drop. I advised the customer of the capacitor and she approved the replacement. Her filter was dirty and she had one on hand that I replaced for her. I watched the system run for 10 to 15 minut
Jeff M.
Call no heat. Gas valve was in the off position. Complimentary first year tune up performed. System is burning clean and efficiently. After awhile of running high stage pressure switch opens and sends equipment into low fire. This is doing it intermittently and the pressure switch still passes pressure test checked tubing and no breaks or tears observed. May be getting a little bit of wind back draft but if problem persists we likely need to get pressure switch replaced. System is clean and performing well outside of the sporadic on and off of the high stage. Recommendations refer to estimates.
Jeff M.
Furnace tune up refer to health inspection report form. Filter was very dirty on arrival and likely due to the renovation construction taking place in the home once renovation stuff is complete would recommend getting the ducts cleaned to help keep filter clean for its intended time frame and to get rid of any of the construction debris that’s settled in our returns. New filter installed. System static pressure doing very well just some age related things like discoloration and corrosion of the flame sensor and the ohm rating on flame sensor running on the high end of acceptance tolerance. Evaporator coil is dirty and would ideally be cleaned up and taken care of. Some hot spots on heat exchangers as well as some surface rust but no noticeable cracking or safety concerns with heat exchangers. Recommendations refer to estimates. Evaporator coil cleaned and taken care of, new flame sensor, and new hot surface igniter installed system is heating appropriately on departure. Given a
Jeff M.
Furnace tune up and health inspection.
Ryan H.
WSC water heater flush. Removed quite a bit of sediment. At beginning of process the water was milky with sediment. After entire process the water was coming out clean and clear. Reset water heater temp and purged the air from the plumbing.
Tyler B.
I preformed a furnace tune up today. From the tune up the only issue I found was that the static pressure was really high at a 1.07. The reason for this is that the furnace is a 4 ton sitting directly on the floor, my recommendation is to have it picked up on an airbase so it can pull air through the bottom and the side. Furnace was running when I left.
Devante W.
Replaced A52 belt on swamp cooler .
Devante W.
Found belt broken on swamp cooler , called management for approval for repairs . Haven’t received a response at this moment . At this time call needs to be rescheduled.
jake@westernheatingair.com
No cooling call/ call back I turned on the system at the thermostat and lowered the temperature and the system kicked on. I watched the system run for about an hour, checked the codes on the coolcloud app, to find that there are no faults. I checked the refrigerant levels and amperages on the condenser and blower motor. I rinsed the condenser thoroughly with hose to make sure it was clear of any dirt or debris. I let the customer know that we could not find anything wrong with the system at the moment. Ac running for over an hour upon departure.
Tyler B.
We came out today to do a duct cleaning and a furnace tune up. All returns and assessable supply’s were cleaned out and put the vents back together. The furnace is in fairly good condition. It has a little bit of rust on the inside but others wise seems to be in good condition. I inspected the heat exchangers for cracks but wasn’t able to find any. The furnace looks to be from 2004 making it 17 years old this year, topically furnaces and AC’s last 10-15 years in Utah so if any expensive repairs come up I would not recommend fixing the unit. System was running when I left.
Gabriel B.
I came to check a problem that system had on Sunday. Upon inspection I found that the circuit board program needed to be updated Prior to the update the system was running on low stage only, that caused the refrigerant pressure to be unbalanced and the compressor turned it self off to prevent any damage, after the power was reset the system went back on. After the update the system was functioning properly. The temperature split is currently 22 degrees at high stage and the refrigerant levels are great. You should not have any problems.
Wesley D.
Out side unit comes on but now power to the motor. Tested the motor and the blower is still working. Board is not sending the Signal to the motor. Board is bad. System is 16 years old and is out of warranty. I will have to track down the board on monday. Replaced control board this morning. Inspected the rest of the system and it overall is in ruff shape. Compressor is over amping. Blower motor bearings sound to be going out and blower is over amping. System really should have had a air base and 4†filter rack to help lower static pressure in the blower housing. Static pressure can cause electrical components fail. System is a little low on r22 refrigerant. Looked for the leak. My leak detector is not picking up anything. Due to the age of the equipment I would advise replacement over repairs. We talked how its free to get an estimate for new equipment. We also talked about if you did a full system replacement a/c and furnace we can credit the cost of the board back towards the new s
Taylor G.
I came out to install search protection on furnace and AC devante and I were already at her sisters house and she decided she wanted to do search protection on her equipment to system was working when we left the call.
Gabriel B.
I performed an Ac and furnace tune up on a 2003 system. The system is old and have not be maintained properly. I changed the filter. I replaced the motor. I did a blower wheel cleaning. I did a evaporator coil cleaning. I adjusted the gas pressure to 3.01inW for a better combustion. After I talked to Trevor and did this repair I ran the furnace and the AC for quite a while and they are both working properly now, with good airflow and temperature split. The Compressor/condenser coil was functioning well and in fair condition, the compressor capacitor is 0.8% below factory specs, it will probably need to be replaced in the future, but other than that the system is fine. With regular maintenance this system still have a few years in it. See health report card for more details. The office will contact Trevor to schedule the duct cleaning. Thank you for your business.
Gabriel B.
The system is working properly, the things that I found was The filter was unusually dirty because of some remodeling. And the system was been loud because of a piece of tape that was whistling I fixed that now the system is back to normal. Mary like the home to be worm, around 80 degrees, and to bring down that temperature to 72-74 degrees in normal conditions would take about 3-4 hours. I changed the filter. The system was working properly when I left.
Devante W.
Upon arrival greeted home owner and began running ac tune up on system . Tune went well no concerns with system at this time , customer is interested in purchasing a whole home fan for there house . Will be reaching out in the near future for this purchase with us.
Ryan H.
AC not working. Outdoor unit not coming on. Performed 30 point AC tuneup. Found that the filter was dirty, blower capacitor is getting weak and dual run capacitor is bad. The bad dual capacitor was preventing the unit from coming on. Installed a new capacitor. The unit is running much better. Recommend the furnace filter be changed every 1-2 months. Also recommend the blower capacitor be replaced before too long. Possibly at time of furnace tuneup. Customer signed up for WSC (western savings club) maintenance plan. This includes a fall time furnace tuneup and AC tuneup in spring.
Gabriel B.
I performed an AC tuneup on a 2005 Goodman system. The system is old a and showing signs of age, but working. The major concern are; The compressor capacitor is weak and unreliable, I recommend replacing. If the capacitor fails the system won’t cool. The blower motor is over amping and the capacitor is weak. I recommend replacing the capacitor and possibly the motor too. A comfort supervisor will be coming to go over options with Sharron and Lucille. See health report card for more details.
Gabriel B.
I performed an AC tuneup on a 2004 Goodman system. The system is not in good shape. The capacitor is week and unreliable and the compressor is over amping. Doing the repairs needed and some proactive maintenance to help this system live longer are usually not the best financial options. But is something we can do. I recommend meeting with a Comfort Supervisor to go over options for a new system. I changed the filter. Lucille signed up for the Western Savings Club. See health report card for more details.
Gabriel B.
I performed an AC tuneup on a 2011 Goodman system. The system is dirty, the condenser coil is coated with cotton wood seeds, I recommend cleaning. The system has a weak compressor capacitor. A weak capacitor is unreliable and its failure can cause serious damage to the system, I recommend replacing. I recommend an upgraded filter system, for longevity,air quality and convenience. I deep cleaning the condenser. I installed an Aprilaire conversion kit I replaced the capacitor. The system was running properly when I left See health report card for more details.
Kade C.
Msc tune up. System is in pretty good shape today. I did find a weak capacitor which will cause the system to not work eventually. I replaced it today. I did notice a pretty good restriction across the filter. I would recommend replacing the filter with no higher than a merv 11 filter. All other equipment is operating properly at this time.
