We had an Air Scrubber system installed by Hunter. Great guy, friendly, knowledgeable very easy to speak with. Great with explanation and some future advice. Been using Western for many years from clear back when I owned apartments.
Chuck McDonald
21:29 08 Apr 21
Robert Parry is a courteous, diligent employee and very personable. He arrived in a timely fashion, used shoe protectors, and went about his task promptly. Very happy with Robert and all of the technicians that have visited our home.
Shari Heywood
16:09 08 Apr 21
Western has been taking care of our Heating & Cooling needs for 2 years now & we love them! They are efficient, knowledgeable, & always professional. Thank you for your great customer service! 😊😊
Elizabeth Crowe
15:52 08 Apr 21
We can't say how much we appreciate your professional and affordable services!
Kristin Whipple
13:26 08 Apr 21
Jacquelyn Monyok
02:36 08 Apr 21
Taylor did a fantastic job today! He’s professional, knowledgeable and trustworthy. Thanks Taylor!
Kade Randall
23:04 07 Apr 21
Jeff’s great!
Thomas Wright
19:31 07 Apr 21
sarah taylor
17:22 07 Apr 21
Yasha Unknown
21:17 05 Apr 21
Natasha King
20:44 05 Apr 21
Kade was professional and communicated well about the needs of our system. I appreciated that I didn't feel like he was trying to sell me extra repairs or services that I didn't need.
Robert Jewett
18:16 05 Apr 21
Dave Broach
14:57 04 Apr 21
Michael Karr
23:40 03 Apr 21
Rosemary McKee
14:37 02 Apr 21
Technician was on time, followed safety covid protocols. Answered questions, covered all areas of the inspection of air conditioner and furnace and advised of their conditions, made recommendation but was not pushy in trying to up-sell anything
fashionmoda89
23:55 01 Apr 21
Julie Uppendahl
23:13 01 Apr 21
Sam Brown
22:24 01 Apr 21
Lorissa Nelson
21:42 01 Apr 21
Very nice and professional
John Hill
17:43 01 Apr 21
We had arranged with WH&AC to do a maintenance check on our air-conditioning system before hot weather sets in. The response was timely. Gabriel, the technician arrived, on time. He explained what he was going to do and indicated about how long it would take. He was polite and efficient. He wore a mask and respected the social distancing guidelines in the current pandemic.
Diane Bridge
16:33 01 Apr 21
Kade was not only professional but Pleasant and friendly. He explained what needed to be done in a way I could understand and outlined several options to accomplish it. I really appreciate that he didn’t just try to sell me something I didn’t need. I have used this company for several years and have never been disappointed in their service. Each tech has been knowledgeable and cared for us well.
Jeff Long
23:25 31 Mar 21
Wes the technician was friendly and polite. He found the issue quickly and got us back up to temperature. Thanks!
Raymond E. Yeiter
20:36 31 Mar 21
Lisa Mosman
05:53 31 Mar 21
Robert from Western was courteous, thorough and trustworthy. I recommend Western!
Jonathan Wang
02:39 31 Mar 21
Mike Hall
23:55 30 Mar 21
Have been using Western Heating and Air Conditioning for over a decade. Always good service and good people.
Yvette Jones
16:39 30 Mar 21
I was very happy with my experience with Western Heating and Air. They were very friendly, professional, responsive, fast and did a high quality install on our AC unit.
Danny Smith
15:42 30 Mar 21
Ben arrived on time and explained what he would be doing and started to work. He was very courteous and wasted no time. When finished he went over the paperwork and explained his findings. A great company to work with.
Carolyn Smith
15:41 30 Mar 21
Cheri MaGee
15:20 30 Mar 21
I was very pleased with the technician and the service provided. Did a great job, friendly and arrived on time to the appointment scheduled.
Lawrence Green
02:50 28 Mar 21
Robert did a great job installing a new thermostat and kick starter. He's the best!
Greg Hendrix
15:21 27 Mar 21
Robert was on time. He respected the social distancing rules. He was quick and explained everything he did. He answered my questions. He was friendly and was eager to help. When he was finished in the areas of the house he turned off all the lights and shut the doors...thoughtful touches
Melissa James
19:57 25 Mar 21
We subscribe to their annual maintenance service and think it is a great value for such great service. They always have arrived on time and the technicians are always knowledgeable and friendly.
Lori Le
18:28 24 Mar 21
Brian Gabrielson
22:25 23 Mar 21
Diane Thompson
20:01 23 Mar 21
Wes was great. He explained everything in detail and recommended what we needed to prolong the life of our furnace/ac. He was friendly and professional
Cheralee Rasmussen
19:48 22 Mar 21
Daniel Williams
22:00 19 Mar 21
Ryan was punctual, professional, got things working and was clear at communicating.Edit: I may have spoke too soon. The heat didn't kick on last night (the night after Ryan came out). The blower was going before Ryan came out yesterday (in fact that was all that was going), but now this morning that isn't going either.I've reached out to Western via phone this morning and spoke with Emily. She set expectations that Ryan will be giving me a call.Edit 2: Ryan was off today so Western sent Ben out, who identified the issue as a bad fuse caused by a cable that was unplugged (I'm guessing it just got bumped while other maintenance was being done). He replaced the fuse, hooked things back up and got things working again. He also took some time to show me the layout of the furnace.Thanks guys! I look forward to working with you more in the future.
Dennis Ercanbrack
23:11 18 Mar 21
Arrived on time & performed needs in very thorough manner. Addresssed all concerns and answered all questions very professionally.
David Hardy
20:55 18 Mar 21
Charles Coleman
18:11 18 Mar 21
Ethan Yao
17:59 15 Mar 21
Candace Chilcott
01:01 14 Mar 21
Excellent service
Hannah Sanders
17:16 13 Mar 21
I was not there myself to meet the technician and work with him, but over the phone Joe Abbatiello explained things very well and was to the point and concise. My mom, who WAS there, said he was very nice and professional and even stuck around to help investigate a major food coming from the neighbor’s condo that was seeping into my home. I also appreciated that he showed a lot of concern for other problems with standing water in my home with the air conditioning and advised in a very well-intentioned manner to have the problem addressed. He was not trying to get me to spend more money on his efforts or Western heating and air; he just wanted the best for my home and its safety. He made a stressful situation disappear in a matter of an afternoon. Thank you, Joe!
Carolyn Steele
22:01 12 Mar 21
Good service
Nathan Nielsen
02:26 12 Mar 21
Kade and Jake were very friendly and professional. They were open and honest about what the issues were that we were dealing with and the repair costs were reasonable. Thank you!
Susan Loutensock
18:42 10 Mar 21
Maribel Fuentes
00:22 09 Mar 21
Drew Allsup
22:15 08 Mar 21
Wes arrived early, was very professional and thorough in his service. I felt no pressure or fear that I was being deceived about what work was required. I had a very positive experience.
We had an Air Scrubber system installed by Hunter. Great guy, friendly, knowledgeable very easy to speak with. Great with explanation and some future advice. Been using Western for many years from clear back when I owned apartments.
Chuck McDonald
21:29 08 Apr 21
Robert Parry is a courteous, diligent employee and very personable. He arrived in a timely fashion, used shoe protectors, and went about his task promptly. Very happy with Robert and all of the technicians that have visited our home.
Shari Heywood
16:09 08 Apr 21
Western has been taking care of our Heating & Cooling needs for 2 years now & we love them! They are efficient, knowledgeable, & always professional. Thank you for your great customer service! 😊😊
